• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. SacAutos

    Issue Messages with Unicode unable to pick up via IMAP after upgrade

    I see that there was an update installed overnight that specifically addresses this problem. Can anyone confirm that this issue was fixed on their servers?
  2. SacAutos

    Issue Messages with Unicode unable to pick up via IMAP after upgrade

    My server is CentOS 6, all current patches applied. Current Plesk Obsidian. MTA is Postfix. Client mail apps are Apple Mail (on MacOS Mojave) and Mail on iPad IOS 13.
  3. SacAutos

    Issue Messages with Unicode unable to pick up via IMAP after upgrade

    What's super frustrating about this problem is that I created another mailbox on his domain for my testing. Then I copied a bunch of email messages that we know generate the Unicode error message to that box. Then I picked them up using my (Apple) desktop. They all came through fine. Not what I...
  4. SacAutos

    Issue Messages with Unicode unable to pick up via IMAP after upgrade

    I talked with my customer again this morning. The issue is also happening with other users who have Android devices as well. Feels like a server issue to me. Yesterday I found this which generates the exact message my customer has been receiving: Courier IMAP server: libs/imap/pop3dserver.c |...
  5. SacAutos

    Issue Messages with Unicode unable to pick up via IMAP after upgrade

    He's an Apple user. He's reporting this on his desktop, laptop and mobile devices.
  6. SacAutos

    Issue Messages with Unicode unable to pick up via IMAP after upgrade

    I updated one of my CentOS 6 servers recently to Plesk Obsidian. One of my customers has reported that since then, he's getting some messages with this notice embedded with it instead of his email: From: Mail Delivery Subsystem <postmaster> Subject: Cannot display Unicode content This E-mail...
  7. SacAutos

    Resolved Horde message "IMAP error reported by server"

    Thank you! I've applied the fix and it works for me as well.
  8. SacAutos

    Resolved Horde message "IMAP error reported by server"

    Outstanding. What was the location of the files you updated on the server? I took a quick look but couldn't locate them.
  9. SacAutos

    Resolved Horde message "IMAP error reported by server"

    I found this thread online: [imp] Imp issuing improper "SORT" command at login? Perhaps this is relevant?
  10. SacAutos

    Resolved Horde message "IMAP error reported by server"

    I updated one of my CentOS 6 servers the other day to Plesk Obsidian. Now I have a customer that's trying to use webmail that reports an error "IMAP error reported by server" when he uses Horde on his inbox. Any ideas on how to debug and fix?
  11. SacAutos

    Question Wildcard SSL for entire server?

    That's a good tip. I'll check out that thread.
  12. SacAutos

    Question Wildcard SSL for entire server?

    Sorry for the confusion. There's only one FQDN, and the example should be myautobrand.com which is an example, not the real domain, used for discussion purposes. Please ignore the myservername.com...
  13. SacAutos

    Question Wildcard SSL for entire server?

    It's sorta option "a." Each of the subdomains is set up as its own subscription so they are independent of each other. To get more specific, I manage a car dealership chain. The main brand is www.myautobrand.com. Each of the dealerships is set up as a subdomain. For example...
  14. SacAutos

    Question Wildcard SSL for entire server?

    This morning I followed the directions in the Plesk article on how to create a wildcard SSL using Let's Encrypt. Basically, all it involves is creating a panel.ini file with the acme challenge and then creating a TXT record with my DNS service. Very nice! However, the servers I run use a...
  15. SacAutos

    Forwarded to devs Log files are not accumulating after 17.8.11 upgrade

    TITLE: Log files are not accumulating after 17.8.11 upgrade PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.8.11 running on CentOS 6.9 PROBLEM DESCRIPTION: After updating from the previous release, I have noticed that the access_log.processed and access_ssl_log.processed log files are...
  16. SacAutos

    Issue Plesk Onyx 17.8.11 log files

    This may seem like a minor issue; but it's actually a fairly big deal. I ran some tests since I first posted this alert. It impacts logs regardless whether awstats or webalizer is being used. I also ran a test by enabling log rotation for a subscription. No change: the access_log.processed and...
  17. SacAutos

    Issue Plesk Onyx 17.8.11 log files

    Here's a screenshot of my log rotation pop-over
  18. SacAutos

    Issue Plesk Onyx 17.8.11 log files

    A week or so ago I updated my CentOS 6.9 server from the previous edition of Plesk to 17.8.11. All went smoothly. However, today I have found an issue with the log files. I archive all my website log files quarterly on a manual basis. So I have the log rotation for turned off. That had allowed...
  19. SacAutos

    After mu#23 - plesk sendmail[]: Trying to resolve the e-mail alias:

    That's good news. Thank you. While some might feel this bug was an annoying inconvenience, it has been a real issue for us. The sooner it gets fixed the better.
  20. SacAutos

    After mu#23 - plesk sendmail[]: Trying to resolve the e-mail alias:

    This is still a big problem for us. Any guidance on a work-around for mail verb within PHP? The target of the email messages is already a fully qualified email address.
Back
Top