• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. S

    Resolved Warning: Unable to back up files

    It works. I changed location of temporary files to /tmp as you suggested, and back-up is now working normally. Owner of /tmp is root. Thank you, but I still don't understand what happened and why it didn't work with /var/lib/psa/tmp, maybe owner problem? Anyhow it is sorted now! Once more thank...
  2. S

    Issue 403 Forbidden after CLI install of SuiteCRM 8.5.0 on Plesk server

    There are files in document root, but no index.php or anything similar in it. I am waiting for reply from SuiteCRM forum.
  3. S

    Resolved Warning: Unable to back up files

    I dont understand. I have folder /var/lib/psa/dumps, owner and group is psaadm (two times a) and permission is 750. I created /var/lib/psa/tmp folder and I changed psa.conf file, and I still get same error. What am I doing wrong?
  4. S

    Issue 403 Forbidden after CLI install of SuiteCRM 8.5.0 on Plesk server

    2023-12-14 18:11:31 Error 185.37.26.91 403 GET / HTTP/1.0 1.23 K Apache SSL/TLS access 2023-12-14 18:11:31 Error 185.37.26.91 404 GET /favicon.ico HTTP/1.0 1.24 K Apache SSL/TLS access 2023-12-14 18:11:31 Error 185.37.26.91 AH01276: Cannot serve directory...
  5. S

    Resolved Warning: Unable to back up files

    For some time backup on the server is not working or all domains. Usually there is errors like this: Unable to back up files from /var/www/vhosts/domen.com owned by system user. Error: Failed to create archive: backup_user-data_XXXXXXXXX.tzst 25 Unable to back up files from...
  6. S

    Issue 403 Forbidden after CLI install of SuiteCRM 8.5.0 on Plesk server

    Hello, I instaled SuiteCRM 8 on client subdomain but after installing I only get 403 Forbidden when I try to access CRM instance on https://newcrm.mydomain.com. I did try to read threads on Plesk, SuiteCRM, and Linux forums, but nothing is happening. I did change permissions and owners, tried...
  7. S

    Resolved Problem receiving email after server restart

    I didn't use Hetzner firewall before, but I started all this changes because fail2ban and ModSecurity where giving me and my clients lots of headaches. It will ban user IP just from normal interaction. I first disabled fail2ban and ModSecurity, then I setup Hetzner firewall, but things started...
  8. S

    Resolved Problem receiving email after server restart

    It is working now finally. I am testing other domains to know exactly what was wrong. I will share my findings.
  9. S

    Resolved Problem receiving email after server restart

    Recently I restarted VPS server hosted at Hetzner. First i could not access Plesk admin and Plesk update page, and I had to manually open permanent ports in CentOS with SSH. I didn't have this problem before after server restart, the only difference is that I turned off Plesk firewall and I...
  10. S

    Resolved I do not receive mail on my server

    Incoming ports right?
  11. S

    Resolved Plesk Admin connection timed out

    No it was not Hetzner firewall but iptables on server. I folowed the instructions on this page: https://support.plesk.com/hc/en-us/articles/12377113759639-Plesk-interface-is-not-accessible-on-ports-8443-8880-ERR-CONNECTION-TIMED-OUT
  12. S

    Resolved Plesk Admin connection timed out

    Yes! Yes! Yes! That worked. Opening 8443 port gain me access again. But I ma still confused why this happened in the first time? I just rebuild server from the buck-up. Anyhow it works now. And yous one more question is it necessary to open 8880 port also? Thank you all!
  13. S

    Resolved Plesk Admin connection timed out

    Yes that is all correct. And I just tried with my cell phone, on cell network and I get the same message. ERR_ADDRESS_UNREACHABLE But one thing if I try command #service sw-cp-server restart or #service sw-engine restart I get following: Redirecting to /bin/systemctl restart sw-engine.service...
  14. S

    Resolved Plesk Admin connection timed out

    Plesk is running, and I can access all the websites. I also can monitor server with Plesk 360. I just can not access Plesk Admin. Just getting same error: The connection has timed out. An error occurred during a connection to xx.xxx.xxx.158:8443. I also did Plesk repair. And I also tried to...
  15. S

    Resolved Plesk Admin connection timed out

    Thank you for your replay but unfortunately its not that. I can also see server in Plesk 360 but I can not access plesk at https://xx.xx.xxx.158:8443/.
  16. S

    Resolved Plesk Admin connection timed out

    Hello. I did sever rebuild and now I can not access Plesk admin page. Everything else is working, hosting, WordPress, database, SSH, everything. I am just getting message: The connection has timed out VPS on Hetzner Centos 7 Latest Plesk Server rebuilt was done from Cloud Console I did this...
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