• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Custom Reseller Nameservers

    Is it possible for resellers to use their own name server domains instead of the defaults and to have their own DNS template instead of the default?
  2. M

    Data Disappearing from Plesk PSA Database

    Parallels Support fixed the problem. They noticed several hung defpackagemng processes in task manager. They ended them all and everything works now. Beats me why there were several hung defpackagemng processes, but if anyone else has this problem that appears to be the fix.
  3. M

    Data Disappearing from Plesk PSA Database

    Support Ticket Lodged.
  4. M

    Data Disappearing from Plesk PSA Database

    I guess I'll just open a support ticket then.
  5. M

    Data Disappearing from Plesk PSA Database

    Seems others have encountered this before with other versions of Plesk - http://mohammednv.wordpress.com/2008/01/08/cant-enabledisable-php-support-for-a-domain-in-plesk/ Unfortunately, so feasible solutions have been posted.
  6. M

    Data Disappearing from Plesk PSA Database

    Even if I stay logged into Plesk, restore the missing entires to the "components" table and then go to the "Settings" -> "Server Components" page all of the data that I've restored to the "components" table reverts to "not installed".
  7. M

    Data Disappearing from Plesk PSA Database

    A couple of days ago a whole lot of data disappeared from one of our PSA databases! I first noticed something was wrong when the "Activate mail service on domain" was greyed out for all domains on the server, and that some of the options on the Mail Settings page were saying "not supported by...
  8. M

    Plesk 10 Kills ColdFusion 9

    Hi DeShawnB That's much appreciated, thank you very much.
  9. M

    permission Required for Event Manager to execute a bat file?

    I've found the Event Manager log and there is nothing in it relevant to this Event. So it appears that the Event Manager isn't even writing to it's log ... weird. I think i've worked this out. There were about a dozen instances of event_handler.exe, cmd.exe & conhost.exe sitting in...
  10. M

    permission Required for Event Manager to execute a bat file?

    I have a bat file that isn't being run when the event fires and I'm wondering if it's a permission problem. The user selected in the Event Manager setup is "Plesk Administrator" - which I assume is the equivalient of "psaadm" in Windows. I've given this user Full Control of the file (I know...
  11. M

    Webadmin problem - 500 Internal Server Error

    Looks like this problem is not new - http://forum.parallels.com/showthread.php?t=111541 I've tried all of the suggestions but I still can't get it to work. Now instead of a permissions error I get a blank screen. When I view the html source I see this ... <html> <head> <meta...
  12. M

    Webadmin problem - 500 Internal Server Error

    What pool did you change it to? sqladmin is currently using plesk(default)(2.0)(pool) on my server. The full error that I'm getting is Yet psacln does have read permissions on that file.
  13. M

    Webadmin problem - 500 Internal Server Error

    I have the same problem on Plesk 10.3.1 and I've granted read and execute permissions on the D:\inetpub\vhosts\sqladmin\mssql folder to psacln.
  14. M

    "Add Domain Alias" Greyed Out

    I found it ... there are a whole lot of options that were hidden under "Show more available permissions".
  15. M

    "Add Domain Alias" Greyed Out

    I've set up my Subscriptions to have unlimited domain aliases, but when users log into their control panel the "Add Domain Alias" icon is greyed out and the tool tip says "Permission denied". What permissions do I need to assign them to make this work? (I've already allowed everything I...
  16. M

    Mailbox Creation Error

    Eventually we got SmarterMail 7.6 to work
  17. M

    Mailbox Creation Error

    I found an old version of Mailenable Professional (4.26) which I've installed. Plesk still doesn't allow me to select it. Mail box creations still fails with the same error. I've run out of ideas - can anyone suggest how we might get email to work with Plesk 10?
  18. M

    Mailbox Creation Error

    I think I've worked out why Plesk doesn't recognise any of the mailservers I've installed - it doesn't support the current versions. For the life of me I can't understand why Parallels would build into their panel a link to download a mail server that they know won't work with their software...
  19. M

    Mailbox Creation Error

    Something is still creating a folder at D:\Parallels\Plesk\Mail Servers\Mail Enable\Postoffices\domain.tld\MAILROOT\mailboxname. But since uninstalling MailEnable Pro, MailEnable Standard Administrator won't open. Interestingly, Smartermail isn't even listed as a Mail server at...
  20. M

    Mailbox Creation Error

    I've installed SmarterMail, but Plesk doesn't acknowledge that it's installed. According to http://download1.parallels.net/Plesk/PP10/10.3.1/Doc/en-US/online/plesk-administrator-guide/ But in reality there is NO Mail Server Link. All Plesk ever shows is "MailEnable Standard 5.10" with...
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