• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Safely Downgrade PHP 5.3 to 5.2

    When I installed Windows/IIS (including PHP) it installed PHP 5.3. Plesk 10 doesn't support PHP 5.3, so I have to downgrade it to 5.2. What is the best way to do this without breaking Plesk?
  2. M

    Plesk 10 Kills ColdFusion 9

    Parallels Tech Support have fixed the problem with the default web site. They reported as follows ... Now I just have to get the CFIDE site working again.
  3. M

    Plesk 10 Kills ColdFusion 9

    I've purchased "Per Incident" support. You wouldn't believe how hard it is for me to pay money to someone to fix a product that claimed to work when I purchased it. UPDATE: A ticket has been created in the system. The email that I received mentions a "30-days from purchase free support...
  4. M

    Plesk 10 Kills ColdFusion 9

    I'm trying to lodge a support ticket regarding this incident ... after completing and submitting a lengthy detailed form outlining the problem the system tells me I have to go elsewhere for support. Why then did the support link take me to a form that it knew couldn't help me? I'm working...
  5. M

    Plesk 10 Kills ColdFusion 9

    Exactly the same thing happened again. As soon as Plesk is installed the default web site ceases to work. Can anyone fom Parallels tell me how to install Plesk without it destroying the default web site (and the virtual folders that rely on it) ?
  6. M

    Plesk 10 Kills ColdFusion 9

    OK, Take 2 I've reformatted the drive, reinstalled Windows 2008 R2 and reinstalled ColdFusion 9.01. This time I've pre-empted Plesk's pathing structure by installing the CFIDE virtual folder at D:\Inetpub\vhosts\CFIDE. Everything is working properly, even though CFIDE is a virtual...
  7. M

    Plesk 10 Kills ColdFusion 9

    Tried this ... http://blogs.iis.net/thomad/archive/2008/02/10/moving-the-iis7-inetpub-directory-to-a-different-drive.aspx Didn't work either.
  8. M

    Plesk 10 Kills ColdFusion 9

    All I can work out is ... IIS7.5 sets up the default web site at C:\inetpub\wwwroot (This can't be changed during installation) But Plesk wants to use C:\Inetpub\vhosts\ (Or in our case D:\Inetpub\vhosts\) to store the websites. As soon as Plesk installation is performed, the default...
  9. M

    Plesk 10 Kills ColdFusion 9

    I can't even get http://localhost/ to work since installing Plesk
  10. M

    Plesk 10 Kills ColdFusion 9

    I have a brand new Windows 2008 64 bit server. I installed ColdFusion 9 and the 9.0.1 Update - all good - Can access the CF Administrator. I install Plesk 10.3.0 - ColdFusion immediately stops working - can no longer access the CF Administrator. I look through Plesk documentation -...
  11. M

    Partial Migrations Possible?

    I am planning to migrate an number of sites from an existing Plesk 9.5 server to a new Plesk 10 server. Many of the accounts on the existing server use MSSQL 2000 databases that are configured on a separate server. The new server won't have MSSQL 2000 support, only MSSQL 2005 running on...
  12. M

    ColdFusion Installation Sequence

    Thanks Igor
  13. M

    ColdFusion Installation Sequence

    When setting up a new Plesk 10 server along with ColdFusion, should ColdFusion be installed first? This was the way it used be with earlier versions, but I can't find anything specific in the Plesk 10 documentation.
  14. M

    Database Backup Feature Non-Existant

    I've found the problem. Since we're using a remote database server, we have to go to Home >> Database Servers >> [server name] >> Preferences and complete the details in the "backup" section for "Temporary Network Directory". The notes say that this is a "Temporary directory required for...
  15. M

    Slave DNS Server

    Actually this does work. It's just that the documentation is woefully inadequate and out of date. If anyone is try to add a slave DNS server, first go to "Settings" >> "DNS Recursion Settings" >> "Transfer Restrictions Template" and add the IP address of your slave server. Then set up your...
  16. M

    Getting Custom Error Docs to Work

    Is there a trick to getting Custom error documents to work? I want visitors to be redirected to my homepage if they try to access a missing file. I've enabled custom error documents, added /index.html as the custom 404 error file and I've restarted IIS. I've even paded out the index.html...
  17. M

    Slave DNS Server

    This question has been asked a hundred times before, but I still haven't found an answer that works, so here we go again .... How do you add a Slave DNS server to Plesk for Windows 9.5? EDIT: Forget it, form further reading Plesk doesn't have this ability.
  18. M

    Can't Create Domains after 9.5.4 Upgrade

    The developers have identified the problem. It was not because of the 9.5.4 upgrade - it was my fault. I had to renew and install a new shared ssl certificate recently and I had great trouble getting Plesk to recognise the new one instead of the old one. In trying to remove it I...
  19. M

    Can't Create Domains after 9.5.4 Upgrade

    Frontline and Secondline techs have both looked at the problem and have passed it on to the developers. I'm glad that there's been some action.
  20. M

    Can't Create Domains after 9.5.4 Upgrade

    Server Details were supplied yesterday. No feedback from Parallels on the problem yet. From what I can see via the support interface no one has even looked at the server yet. I'm busy keeping my customers informed about the nature of the issue, but cannot give them any timeframe on when...
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