• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. mizar

    Webmail (horde or roundcube) 500 Internal Error (cgi_wrapper not in docroot)

    Hello, It might be caused by that suexec binary which installed by plesk has been replaced with system one. To found what binary is used on your system please run: [root@a10-52-66-245 ~]# httpd -V 2>&1 | grep SUEXEC -D SUEXEC_BIN="/usr/sbin/suexec" And then compare with Plesk-provided - it...
  2. mizar

    Resolved Email??

    Hello, First of all make sure that you have mail server installed: Check Tools&Settings -> Server Components for qmail or postfix (if you have Plesk for Linux). In case of absence you can install it in Updates&Upgrades or via plesk installer in CLI
  3. mizar

    Issue PHP70-FPM ERROR: unable to read what child say: Bad file descriptor (9)

    Hello, Doesn't see any big problems here. Did you plan to enable slow query log - to check what queries are running a lot of time
  4. mizar

    Resolved Plex Onyx to work with Python

    As I see mqttwarn is not a web application, so you don't need to use passenger or mod python - and you only need to install required python modules
  5. mizar

    Issue PHP70-FPM ERROR: unable to read what child say: Bad file descriptor (9)

    Quite strange, it seems you have a rather small local database, could you check that site which emit errors doesn't host database on remote database server? > If have 64GB RAM in server so is this OK to have query_cache_size = 4000M ?? In general you should need 4G of memory cache, you can...
  6. mizar

    Resolved License can not be activated

    Hello, Looks like Plesk cannot communicate with license server, due to problems with DNS resolve, for instance it can be blocked by firewall. Does DNS checks are works from the server, is command dig id-00.kaid.plesk.com will return proper hosts or timeout?
  7. mizar

    Issue PHP70-FPM ERROR: unable to read what child say: Bad file descriptor (9)

    IMHO, query_cache_size = 4000M is enormous size, generally it should be less the 128M. I don't see the changes in innodb_buffer_pool_size modification, which is show amount of memory allocated by database server. Could you show result of query First, you can count your database size by...
  8. mizar

    Issue PHP70-FPM ERROR: unable to read what child say: Bad file descriptor (9)

    Hello, pm.max_children = 4000 is a rather big value, it means that site processing 4000 requests simultaneously - and it might be caused by inefficient database configuration (running mysqltuner.pl can provide recommendations for mysql settings). And if you using some CMS you might consider to...
  9. mizar

    Resolved Plex Onyx to work with Python

    Hello, Nowadays almost no-one uses mod_python to run and applications - you can consider to use passenger to host the python application, especially you use modern python frameworks
  10. mizar

    Resolved POP3 before SMTP

    Hello, POP3 before SMTP works only on Courier-IMAP. If you really need this feature you should switch your pop3/imap server to courier via Updates & Upgrades
  11. mizar

    Resolved Webmail (horde or roundcube) shows error 500

    Hello, The fastcgi and cgi handlers should be registered automatically, when psa-php-configurator installed. Could you show the contents of file /etc/psa/php_versions.d/php-fastcgi.conf? The output should be: ~# cat /etc/psa/php_versions.d/php-fastcgi.conf id=fastcgi path=/usr/bin/php-cgi...
  12. mizar

    Resolved Webmail (horde or roundcube) shows error 500

    Hello, It seems you missed some entries regarding system php handler. Do you have package psa-php-configurator installed ?
  13. mizar

    Resolved Can't start apache via Plesk

    The pleskrc script check for presence of /bin/systemtctl file, and if it found - it will use it, so the fix just tell pleskrc to check systemctl_pp instead, which doesn't exists, and in this case pleskrc will use SysVinit scripts instead. AFAIK Ubuntu 14 by default comes with upstart, and...
  14. mizar

    Resolved Can't start apache via Plesk

    Hello, It seems you have systemd installed on Ubuntu 14.04. Unfortunately Plesk doesn't work well with such old version of systemd. You can either switch back to upstart, or for immediate solution you can disable systemctl calls in pleskrc by executing sed -i.orig s/systemctl/systemctl_pp/g...
  15. mizar

    Resolved Can't start apache via Plesk

    Hello, You can check /var/log/plesk/rc_actions.log, also you can run /bin/bash -x /opt/psa/admin/sbin/pleskrc apache2 status and check the output
  16. mizar

    Resolved Can't start apache via Plesk

    Looks like a Plesk cannot properly determined a status of apache. Can you check that status of service in system and status of service plesk are equal: by checking /usr/local/psa/admin/sbin/websrvmng --status command and /etc/init.d/apache2 status when apache is stopped and started?
  17. mizar

    Resolved Error updating Plesk 17.0.17 from update 3 running on CentOS 7.3

    It seems the selinux forbid rpm to unpack the packages. Please either disable it (at least for upgrade time) by executing setenforce 0 or make sure that Plesk policy is loaded - semodule -l | grep plesk
  18. mizar

    Plesk WordPress Manager Failing with WordPress 4.7 Upgrade

    The yum failed with error - UnicodeEncodeError: 'ascii' codec can't encode character u'\xe4' in position 4: ordinal not in range(128), it might occurred because you have non-ascii locale, i'll check and add the bug, could you try to run: env LC_ALL=C LANG=C plesk installer...
  19. mizar

    Plesk WordPress Manager Failing with WordPress 4.7 Upgrade

    Hello, Wordpress toolkit belongs to 'panel' component, not 'base'. It's recommended to install updates for all plesk components: plesk installer --select-release-current --upgrade-installed-components
  20. mizar

    Question Move Mail to specific folder

    Hello, Unfortunately, there are no standard way to do deliver email to specific folder in Plesk - it depends from IMAP server installed on server. Alternately you can add specific headers in processed messages and add a filter (sieve or client side) to move message to specific folder
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