• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. carlsson

    Issue Can't issue SSL certificate!? Help!

    That explains it. Thanks! Is it possibe to get rid of the annoying "Domain is not resolvable"? It doesn't seem to matter though, but it's nice to have a clean interface. :)
  2. carlsson

    Issue Can't issue SSL certificate!? Help!

    Short story: Wordpress site is located on another server. Email is located on our server. DNS is hosted by the registrar. How can I install a Let's Encrypt certificate with the help of Plesk? Long story: I have a client that moved their site to another Wordpress service (Kinsta) because their...
  3. carlsson

    Wordpress relates wrong domain

    Update After installing a new database, Wordpress understood this was a new installation and behaved accordingly. I wonder though if that is the correct way to do it? It doesn't feel right. :-|
  4. carlsson

    Wordpress relates wrong domain

    Done and done. What I really want to do is to wipe the entire installation of DomainA, and install a new WP installation. What is the most safe and easiest way to do that.
  5. carlsson

    Wordpress relates wrong domain

    You are of course correct sir! I wonder why Plesk can't see that? However, I'll create a new one. Thanks Peter!
  6. carlsson

    Wordpress relates wrong domain

    [Edit time limit on 4 minutes is kinda tight] "On DomainB I have used Better Search Replace to replace every instance of DomainB to DomainA." Should of course be On DomainB I have used Better Search Replace to replace every instance of DomainA to DomainB.
  7. carlsson

    Wordpress relates wrong domain

    Short Story: I have DomainA and DomainB on my Plesk server. If I change anything in DomainA it also do stuff in DomainB. Eg, I just added a user to DomainB, that very same user showed up in DomainA. I started to delete stuff in DomainA, everything effed up in DomainB. Long Story: I moved...
  8. carlsson

    Question IP intrusion detection blocks all my clients

    I have moved four of my clients to my new mail server on Plesk, and all of them have been banned by the IP Intrusion Detection function. It’s enough that some people don’t understand all email settings and when they do that the same time on the same network they’ll get banned. Quite tiresome...
  9. carlsson

    Issue Mail from the Sent box is not imported with the import function

    Yes, that is the logical answer. Thanks for the explanation! One just have to be observant after an import, and another import I did (from another mail server) worked just as it should. That is unlikely. The server is still in english, the Mail app is just a shell interpreting the terms it...
  10. carlsson

    Issue Mail from the Sent box is not imported with the import function

  11. carlsson

    Issue Mail from the Sent box is not imported with the import function

    Another mail server migration, and the same thing happened. I recognize this behavior, but I don't know what to do about it, other than to manually move sent mails that you want to keep. Any ideas?
  12. carlsson

    Resolved roundcube not displaying inbox by date properly

    Old thread, but I just encountered this. Very disturbing. As you can see on the picture emails are sorted totally random, with mails from earlier this year mixed with today ("idag" in Swedish). There surely must be a setting for this?
  13. carlsson

    Issue Really strange problem – I can't use my SMTP server intermittently

    Thanks Kaspar, I agree, it must have something to do with fail2ban. But why can't I see my IP (or subnet) in the logs, that's really confusing...? I did a whitelisting of my specific IP during the latest ban. Maybe it didn't help because it was an ongoing issue. Or maybe I need to whitelist my...
  14. carlsson

    Issue Really strange problem – I can't use my SMTP server intermittently

    Today was the third time I experienced the following, and with different networks: - Suddenly I can't connect to the SMTP server. - No devices on the same network can use that SMTP server. - Connecting to another network (like my cellular) works normally. - I have tried different accounts, all...
  15. carlsson

    Issue Adding mail account to a device takes forever!?

    I have created an email account on my Plesk, and I can login to the webmail and see the imported emails there with no problems. However, if I try to add an email account to a device at this point it takes a very long time and eventually I get an "unknown user and/or password" or "Can't connect...
  16. carlsson

    Issue Mail from the Sent box is not imported with the import function

    Hi folks, I was just migrating three mailboxes from one provider to my Plesk server. I was using the "Import mail messages" function, and it worked awesome! – At least until I noticed that the mails from the Sent box hadn't been imported… I have now copied all mails from the sent box with...
  17. carlsson

    Forwarded to devs Missing IncomingMailServerIMAPPathPrefix in the mobilconfig file generated by Plesk.

    Thanks Kaspar! I will probably never use Qmail (I actually learned Qmail in the mid '90s on a server class I attended – don't remember a thing ), and I don't see the need to be backward compatible in this case. So if I read you correctly I need to follow your instructions in this post? ie...
  18. carlsson

    Forwarded to devs Missing IncomingMailServerIMAPPathPrefix in the mobilconfig file generated by Plesk.

    Aha, thanks! Is there any good reason to keep the INBOX prefix solution? It has caused some troubles during the years… (I don't know the reason this exists, but I have helped clients with it for at least 10 years)
  19. carlsson

    Forwarded to devs Missing IncomingMailServerIMAPPathPrefix in the mobilconfig file generated by Plesk.

    Any progress on this? I'm about to move a bunch of client mailboxes to my Plesk server, and it would be great if th INBOX prefix is there when I do this...
  20. carlsson

    Question Script to install mail account on Apple Mail

    Thanks for the input Peter! I have tried this now, and there are some quirks: 1. Profiles don't behave the same way as normal email accounts. Eg it's not possible to delete them from the Account dialogue, you have to delete the profile (this will eventually create questions from my clients)...
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