• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Issue Backup utility and "Failed to copy files" error about .ssh keys

    I don't use Cloud Backup Pro. All of those backups use ftp(s) and have been set up some time ago, some even before the upgrade to Obsidian. These warnings showed up for two of the four webspaces on the server after Plesk auto-updated to 18.0.57 on Dec 20 for all scheduled backups running since...
  2. M

    Resolved Frustrated because of cronjob

    Waaait. If you're in a chrooted environment, shouldn't /var/www/vhost/<domain> be the chroot jail and thus removed from the file path?
  3. M

    Issue Server is permanently down and unavailable

    Do you retrieve all those feeds sequentially or in parallel? How do you do that anyway, do you use a WP plugin or is it something you programmed yourself? What I notice is that grafana uses a lot of CPU. Like, really a lot. Phusion Passenger Core too, what do you use that for?
  4. M

    Resolved Plesk - The Mysterious Location Of Plesk's Official IP Addresses / CIDR Addresses

    So an ugly workaround would be to take a list of FQDNs Plesk uses, resolve IPs for those, and add them to /etc/hosts and the whitelist.
  5. M

    Issue Emails forwarded by Plesk fail DKIM checks with certain attachments

    Before it was DMARC pass DKIM fail, though. @Alex Presland If you send from Outlook using an address on that server, are those headers wrapped too? (DKIM probably wouldn't fail in that case as the server generates the signature after mangling)
  6. M

    Question Is there a way to restart the server automatically every time it crashes due to 2GB of RAM?

    This is probably a vserver, so would this even work?
  7. M

    Resolved Save messages in the sent folder.

    Did you configure Outlook first, or import first? Outlook misbehaves if the Sent folder doesn't already exist, so I make sure to open a new account with webmail, which will create the special folders, before configuring Outlook.
  8. M

    Issue Server is permanently down and unavailable

    The problem with fpm is that the pools know nothing about each other and therefore you will get problems with oversubscribing when more than one pool gets considerable load.
  9. M

    Resolved The average load goes up and up

    The problem is that the default kernel might be too old for your CPU, so going back to an even older debian won't help. This would rather be a case for trying a kernel backported from debian 13.
  10. M

    Resolved Grafana installed does not match extension version of Grafana

    That's probably because it wasn't installed from the focal repository but from the above mentioned autoinstall.plesk.com.
  11. M

    Resolved The average load goes up and up

    Might be the i9-13900 with its different core types not being fully supported by the debian 12 kernel yet.
  12. M

    Resolved The average load goes up and up

    What load is: The number of tasks that are currently waiting. Optimal load distribution is to have one task per (virtual) core waiting so no core will be waiting for something to do. If you have more tasks than that waiting, things are starting to lag. Now if you have tasks that are dead...
  13. M

    Question .ssh directory in domain folder?

    For access it wouldn't need id_rsa*, though. Only authorized_keys, if at all.
  14. M

    Issue Let's Encrypt "urn:ietf:params:acme:error:caa" 403 failure

    Have you tried just setting that CAA record? It's best practice anyway.
  15. M

    Issue Plesk hs following a false manipulation

    They wrote they have the backups on the server. Are they in /var/lib/psa/dumps/ on CentOS 7 too?
  16. M

    Issue Server Hacked

    JFTR: Not necessarily. We had an email abuse incident when one of our users didn't have their mail client set to SSL only (shame on outlook for not having that as default). Some WLAN AP must have stolen the unencrypted login data.
  17. M

    Issue Server is permanently down and unavailable

    However, nginx is rather fast doing that. Also keep in mind that a bot might retry if it doesn't get a 4xx error. This would really be a lot easier if plesk had a way to easily integrate varnish. We moved our main site to another server without plesk just so we could add varnish to our site and...
  18. M

    Resolved Problem sending emails to myself

    What does the log say?
  19. M

    Issue Server is permanently down and unavailable

    Are you sure this will help? IMHO limiting the database server memory will only ensure that it definitely fails, which is not really helpful.
  20. M

    Issue Using an external reverse proxy (nginx) server -> Plesk Obsidian Almalinux

    Keep in mind that proxying does not change the request. Which means, what 192.168.1.2 sees is still GET https://test.com/test.
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