• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Issue Charming strange SMTP issues

    Thanks Peter. Did not knew for this website. Posting results here. Dunno why it is displaying this error. See screenshot 1 and 2. Since i added MX records in my DNS zone (cloudns). Domain name starting with letter "s" is blurred for security reason so are IP numbers and keys. If you want clear...
  2. S

    Issue Charming strange SMTP issues

    I apologize for not being detailed in initial post. Plesk on Centos is used (so there is no /var/log/maillog folder) so my log files are in /usr/local/psa/var/log/maillog (postfix service) but there is no any error in log file related to my issue. As i said mail is being sent! It's just that it...
  3. S

    Issue Charming strange SMTP issues

    Ok recently i added another customer on to my server and we have issues i simply can not debug. Here is strange issue. When sending "new" emails from Outlook they are just fine. They are being sent (and they are not marked as spam). But whenever client use Forward or Reply function all these...
  4. S

    Resolved Do I have the Health Monitor in the "Web Admin Edition"?

    Sorry this is very misleading and unfair from you. You don't pay few EUR more for a missing GUI. Pro addition is so much more then just missing GUI. You forgot to mention addons and numerous services which are not available in Admin edition. Yeah you can say "i don't need these" and that's fine...
  5. S

    Resolved Do I have the Health Monitor in the "Web Admin Edition"?

    I know this won't help totally but do what i did (Plesk staff suggested me this) or at least consider upgrading Plesk from Admin to Pro. It's just few EUR per month more (less then what you spend on weekend drinks) and that way you are supporting great Plesk software. I am coming from 20...
  6. S

    Resolved Customers can't access plesk panel after update

    That worked (port change)... UFHH01 - my guardian angel - lol
  7. S

    Resolved Customers can't access plesk panel after update

    Yesterday i updated to Plesk 17.5.3 Update #4 and all other packages are definitely updated to latest version. Server restarted. After that update (17.5.3 Update#4) every customer on every domain under subscription can't access their Plesk panels anymore. It worked great and smooth up until i...
  8. S

    Resolved Migrate cpanel user emails in to plesk

    Hello. Thanks for help. Well i simply solved my problem by copying content from CUR folder from cpanel in to PLESK and everything was fine. Thanks anyway.
  9. S

    Email goes in to spam (old story)

    Yes i mean private key generated by dkimcore - how do you mean to show you how can you be more specific? I illustrated it quite clearly in my post. You simply need to add private key code in particular place i listed. Tell me if you need more help.
  10. S

    Email goes in to spam (old story)

    Yes it does mean that. You need to upgrade. I m using (as stated) Onyx v17. My advice is to upgrade. If not then you can still follow tutorials i listed in initial thread. They are for version 12.5
  11. S

    Resolved Individual subscription - Roundcube Webmail 500 Internal Server Error

    Hi! Just wanted to report here. Customer was providing me (after all) wrong mail password. He (it was she actually) changed it but forgot to mention me that password is changed. Only when i mentioned that i might have Authorization problem she recalled it. So log files where authentic and i...
  12. S

    Resolved Individual subscription - Roundcube Webmail 500 Internal Server Error

    I salute you - will do immediately
  13. S

    Resolved Individual subscription - Roundcube Webmail 500 Internal Server Error

    Update - under same subscription i just created new "test" account and this account can log in perfectly. Everything is working. That being said - what could happen with previous account? User used it for 60 days normally. Is there a way to rebuild account which have issues?
  14. S

    Resolved Individual subscription - Roundcube Webmail 500 Internal Server Error

    Little bit of an issue here. I have 5 subscriptions on my Plesk Onyx server. Webmail works on all of them - only one particular user is getting this error and can not login to his email webmail.domainname.something is currently unable to handle this request. HTTP ERROR 500 I am trying to...
  15. S

    Email goes in to spam (old story)

    Hi there! I solved my problems with success. The reason why i am writing here is so other can find and solve their problems. Before i start i want to say again thank you UFHH01 for all your contributions! One important thing. This tutorial is much much less complicated then...
  16. S

    Email goes in to spam (old story)

    Thank you. I am new to this forum i pressed "like" and "best answer" and if there is some thank you button (i don't see it) let me know. You helped me a lot. I wish you nice day. Kind regards
  17. S

    Email goes in to spam (old story)

    Ok thanks. Without wasting anymore of your time can you maybe point me to a specific resource/link on about configuring and making dkim key (now when you know what i did) work. Because i think i did everything ok when it comes to DNS zone editing but i did not touched milter. Any link from your...
  18. S

    Email goes in to spam (old story)

    Do i have to add private key in my NS zone as well?
  19. S

    Email goes in to spam (old story)

    No problem i just did and you are right. Having both i mean copying from one to another isn't anything difficult and there is DMARC like you said. This part of message i really couldn't understand. What second instance? Are you suggesting me that my RSA key is very complicated to add...
  20. S

    Email goes in to spam (old story)

    UFHH01 Before s start let me tell you i am honestly VERY grateful for you spending your valuable time with my rookie issues. Thank you for that. I did not wanted to waste anyone times so I read ton of articles and found similar but not the same things like this thread...
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