• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. jola

    Error with ASL mod_security basic (Atomic Basic ModSecurity)

    Glad to hear that you got your server up and running again. I have also got my server up and running with ModSecurity, you can find the details in the thread linked below. However, if I try to turn off ModSecurity Plesk gives me an error, so something is still not 100% okay. More info in this...
  2. jola

    ModSecurity Fails on Plesk 12.0.18 Update #71

    I have continued to investigate this. In my attempts to solve this I had tried to run "aum -u" to manually update the rule-sets. Doing this gives a bunch or errors which I will include below and it also removes the 50_plesk_basic_asl_rules.conf files. # aum -u sh: /sbin/ifconfig: No such file...
  3. jola

    Error with ASL mod_security basic (Atomic Basic ModSecurity)

    I also have a similar problem. I am on Plesk 12.0.18 Update #71 running on an updated CentOS 7.1 KVM based virtual machine. First Plesk all of a sudden gave me an error when it failed to update the rules from Atomic due to a key error. To fix this I tried to remove and reinstall ModSecurity...
  4. jola

    ModSecurity Fails on Plesk 12.0.18 Update #71

    I have investigated this some more and it seems as if I am missing a file /etc/httpd/conf/modsecurity.d/rules/tortix/modsec/50_plesk_basic_asl_rules.conf which I used to have and which contain a lot of rules. Any clues on where I can find the this file that is correct for my ModSecurity...
  5. jola

    ModSecurity Fails on Plesk 12.0.18 Update #71

    If I comment out line 12 my /etc/httpd/conf.d/00_mod_security.conf file now looks like this: # ASL mod_security Template: /var/asl/data/templates/template-00_mod_security.conf LoadModule security2_module /etc/httpd/modules//mod_security2.so LoadModule unique_id_module...
  6. jola

    ModSecurity Fails on Plesk 12.0.18 Update #71

    Now the error when I try to enable ModSecurity changed to: Error: [Wed Dec 09 09:59:16.560268 2015] [so:warn] [pid 16869] AH01574: module actions_module is already loaded, skipping [Wed Dec 09 09:59:16.561903 2015] [so:warn] [pid 16869] AH01574: module headers_module is already loaded...
  7. jola

    ModSecurity Fails on Plesk 12.0.18 Update #71

    Here it is: # ls -la /etc/httpd/conf.d/00_mod_security.conf* -rw------- 1 root root 625 Dec 8 03:15 /etc/httpd/conf.d/00_mod_security.conf.rpmorig -rw-r--r-- 1 root root 625 Dec 8 23:03 /etc/httpd/conf.d/00_mod_security.conf.rpmsave
  8. jola

    ModSecurity Fails on Plesk 12.0.18 Update #71

    Thanks for your advice IgorG. I have tried to remove and reinstall ModSecurity using the plesk GUI (under Server / Tools & Settings / Updates & Upgrades / Add Remove Components / Web Hosting Features). However, the problem still remains. I do have a file /etc/httpd/conf.d/security2.conf that...
  9. jola

    ModSecurity Fails on Plesk 12.0.18 Update #71

    All of a sudden my ModSecurity in Plesk 12.0.18 Update #71 has stopped working. I am on a box running CentOS 7.1. First I had some ModSecurity key rule set update error shown in Plesk. I found some document that recommended me to remove and reinstall ModSecurity, which I have done. Now when I...
  10. jola

    Plesk 10.3.1 Component Updates Won't Install

    I have the same problem after upgrading to 10.3.1.
  11. jola

    10.3.1 upgrade problems

    I decided to revert this upgrade and read in a Virtuozzo container backup that I had made before starting the upgrade. Now I'm back on 10.2 again and data from a few hours were lost. I wonder what it was that caused this. I suspect that for some reason Plesk was left in a half-upgraded state...
  12. jola

    10.3.1 upgrade problems

    I am having problems upgrading Plesk 10.2 to 10.3.1. At first I could not get the upgrade to work. Then, I finally managed to make it run. The upgrade reported success but then when I logged in to plesk it said components needed updates. The component that needed updates was: "Different...
  13. jola

    qmail problems - "Sorry, I couldn't find a mail exchanger or IP address. (#5.4.4)"

    IgorG, thanks for looking into this. I think it is related to the new version of qmail used in plesk refusing to send emails to domains that have a DNS MX record that points to a CNAME. That is not standard compliant. However, many domains, including a few of my customer companies, do have this...
  14. jola

    qmail problems - "Sorry, I couldn't find a mail exchanger or IP address. (#5.4.4)"

    I think that this problem is related to incorrect DNS settings for the domains that we have problems to email. Investigating the DNS setup by looking at for example http://www.intodns.com or http://www.dnssniffer.com shows that the problematic domains have DNS MX records that point to CNAME's...
  15. jola

    10.2 with wrong php version

    I had a similar problem running vBulletin, which requires php 5.2 or newer. The problem is that Cent OS 5.6 ships with php 5.1.6. I updated to php 5.2 using the atomic repository, see http://www.atomicorp.com/wiki/index.php/PHP. This has worked well for me.
  16. jola

    qmail problems - "Sorry, I couldn't find a mail exchanger or IP address. (#5.4.4)"

    Thanks for your feedback inxenio. I'm glad to not be alone with this problem. I do not like the idea of switching mail-system on a production server where qmail has been working well until this problem turned up. I hope Parallells will find a solution to this. They must have many customers...
  17. jola

    Multiple qmail and dnsmng error in 10.2

    I am having exactly the same error with some domains causing "Sorry, I couldn't find a mail exchanger or IP address. (#5.4.4)" errors from qmail. I suspect these problems started after I upgraded to 10.2. I sure hope Parallels will solve this asap. It is very frustrating to not be able to send...
  18. jola

    qmail problems - "Sorry, I couldn't find a mail exchanger or IP address. (#5.4.4)"

    I am having problems with qmail failing to deliver some mails. I have upgraded to plesk 10.2 and I'm not sure if I had this problem before the upgrade. Most addresses work, but some fail, with the following error message from qmail: "Sorry, I couldn't find a mail exchanger or IP address...
  19. jola

    Mail Problems - Reverse DNS for Different IP Missing, Causing Bounces

    Incorrect IP address - incorrect line in /etc/hosts Replying to myself here. I have tried to debug this the whole day now :-/ I fixed the reverse DNS problem for IP_2. Now some of the servers that rejected my emails from IP_1 accept them. However, servers that use SPF still rejects my email. I...
  20. jola

    Mail Problems - Reverse DNS for Different IP Missing, Causing Bounces

    I am having problems with mail on my new plesk 10.1 installation: I have two IP based sites setup in my plesk, lets call the two IP numbers IP_1 and IP_2. When I send out email from the first IP_1 site some foreign mail servers reject my messages and qmail tells me the reason is that I lack a...
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