• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. D

    Resolved High CPU and terrible performance with Wordpress sites with PHP 7.4.33

    PHP 8.0.25 has the same problem. Elapsed time to load the WP-admin dashboard: 9.0 seconds with PHP v8 or PHP v7.4.33 1.0 seconds with v7.3.33 or lower (7.4.0 works fine as well but i can no longer get it in plesk) Both PHP 8.0.25 and PHP 7.4.33 share these two fixes in the reelase notes...
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    Resolved High CPU and terrible performance with Wordpress sites with PHP 7.4.33

    Yes, php configuration was identical. I managed to reproduce it in a freshly installed Plesk instance with both PHP 7.3.33 and 7.4.33. I made an attempt with PHP 8 but according to the wordpress 6.1 compatibility matrix PHP 8.x it is still in beta support. One of the sites was throwing 500...
  3. D

    Resolved High CPU and terrible performance with Wordpress sites with PHP 7.4.33

    Hi all, Just sharing this here in case it is affecting someone else. Since the upgrade to PHP-FPM 7.4.33 all wordpress sites and very slow and extremely cpu intensive. Downgrading those sites to php 7.3.33 (that is "deprecated") speeds them up again. I'm talking about that a TTFB in 7.3 of 1s...
  4. D

    Question How to edit a nodejs variables by command line of file edit?

    I use the NodeJS extension on some sites. Each one of them has about 30 environment variables that I have to enter using the web interface and it is quite a slow process. Is there any way to edit a site's nodejs variables by using command line? I have not been able to find where the nodjs saves...
  5. D

    Resolved Backup error: Warning: Extension "Git"Unable to back up extension. Error: Failed to exec backup_restore_helper: Exit code: 3: System user unavailabl

    Hi, I'm having the same problem with the backup: OS: CentOS Linux 7 (Core) Plesk Obsidian v18.0.47_build1800221017.13 Unable to back up extension. Error: Failed to exec backup_restore_helper: Exit code: 3: System user unavailable
  6. D

    Question Some servers redirect hostname to login page and some don't. I don't know why.

    No, I used to do that in the old days and configure a redirection to :8443 but I don't do that anymore.
  7. D

    Question Some servers redirect hostname to login page and some don't. I don't know why.

    I want that when a user visits the plesk server using its hostname (ie, https://panel.mydomain.com) it is redirected to the login page either using :8443 or the new /login_up.php The thing is that I have some servers that do that and some dont. All of them on the same version of Plesk Obsidian...
  8. D

    Issue Plesk not sending backup notifications

    Hí, I have a Plesk server that does not send email notifications when a backup is finished. Things I double checked: Other plesk notification are being delivered and received successfully. /var/log/maillog does not show any activity related to the backup notification email...
  9. D

    Resolved Change SMTP sender that Plesk uses to send emails to admins

    Thank you very much for pointing me to this setting. I tested and it worked great, no more notifications marked as spam.
  10. D

    Resolved Change SMTP sender that Plesk uses to send emails to admins

    When Plesk sends mails to admins, like "The Panel failed to updated" it uses its own smtp server (I'm assuming postfix) to deliver them. Most of the times those emails are marked as spam since the sender address is based on the host name and it is not a valid email address. I'd like to change...
  11. D

    Resolved Change smtp sender that PMMCli-Daemon uses to send emails

    That worked beutifully! thank you very much.
  12. D

    Resolved Change smtp sender that PMMCli-Daemon uses to send emails

    Hi! two related questions: How can I change the email account that the "PMMCli-Daemon" uses to send emails? Also, is it possible to configure an external smtp account so that all the notifications a Plesk installation are sent using the external smpt service? I need to ensure maximum...
  13. D

    Resolved The new function Dedicated FPM application served by Apache

    Even if the PHP fpm is shared, do they "wait for free workers"? The max_children setting is established per site, isn't it? I don't understand why enabling this "FPM Dedicated feature" avoids waiting for free workers. :(
  14. D

    Question How to configure a fixed process pool for NodeJS with Passenger

    I need that my NodeJS applications don't shut down automatically when a requests completes. But I am not able to reconfigure Passegner for that. According to the passenger documentation: But I cannot find where to configure the start parameters for Passenger. I suspect that Nginxs is who...
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    Issue df-proc- .rrd and full disk space

    I'm experiending the same issue. My understanding is that this is data for the health monitoring / grafana but I don't know how to change the retention or purge this data.
  16. D

    Issue Cloudflare not showing real visitor IP

    Did you fix it ? same problem here.
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