• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Broken Business Manager / Business Operations

    Hello, I confirm this as a bug in software - will be fixed with one of the nearest microupdates.
  2. E

    Plesk Billing compay_order_url broken 404 error page

    Could you send me credentials to your server using private message? I'll need access using web and SSH to enable debug logging and check the issue.
  3. E

    Cannot login webcp

    Hi, Have you installed Customer and Business Manager with the Panel? Have you used it before upgrade?
  4. E

    Plesk Billing compay_order_url broken 404 error page

    Try to access "https://www.<domain>:8443/store/". Does it open any store?
  5. E

    Domain Registration & Transfer

    Please open Domains plan settings and check that all TLDs have transfer fee set to some value.
  6. E

    Domain Registration & Transfer

    When you go to online store and select to buy domain registration plan, do you see the option "Transfer domain" near the option "Register domain"? I went to online store, clicked "Buy" on domain plan and so the attached screen.
  7. E

    Domain Registration & Transfer

    Hello, As I understand, you want option "Transfer domain" to be suggested to your customers when they select "Register domain" option in store but domain they want is already taken. If so, this is not available for now, I'll forward your case to developers.
  8. E

    Parallel Business

    It looks like you changed master admin permissions. There are no way to fix them except direct change in database. 1. Access db using /usr/share/plesk-billing/billing-db 2. Check table 'admins' - admin with ID=1 must have field 'admin_is_active' set to 1 3. Check table 'admin_groups' -...
  9. E

    Parallel Business

    Can you log in to Business Manager? What exactly did you disable?
  10. E

    Plesk CBM - Store not protected by SSL

    Hello, Ross It looks like you added the widget with URL like http://domain.com/... Look, if you add widget with the following code, your customers will use HTTPS protocol. <script type="text/javascript" src="https://domain.com:8443/store/catalog-widget-js/widget-1.html"></script> But to...
  11. E

    {$packagePassword} not correct in Hosting Email template?

    Hello, hardlink Actually CBM creates three login/password pairs for customer's account with hosting subscription. The first is for logging in to Panel - this login/password customer can type in online store or you as admin can type them in Admin UI. CBM never stores the password from this...
  12. E

    Customer and Business Manager Installation failed

    Sorry for being silent. I got your first issue (with customer's login) and will try investigate it. About the second issue - what did you do exactly?
  13. E

    Customer and Business Manager Installation failed

    About Spanish - Spanish locale is supported but not synchronized between Panel and CBM. To change it open CBM, click "admin" in top frame and change language to Spanish.
  14. E

    Customer and Business Manager Installation failed

    Hello, Issue with logout can appear if you use IP to access the server. It is fixed in upcoming 10.4 version. Try to use hostname and you will see that logout works as supposed. About customer login... I checked your server and found that customer is in "Pending" state and you have a...
  15. E

    How do I set up PayPal for automatic payments?

    Thanks, hardlink I'm happy to hear that your issue is solved. Naturally you can remove all logging from the script (all lines with calls to fopen/fputs/fclose) because without configured log rotation but with active usage the log file can become quite large.
  16. E

    Can't login with Root to Plesk Panel v10.x

    To fix the issue with SSO you should try to execute the utility: /usr/share/plesk-billing/integration --command=repair-all --hostname=domain.com --idp-url=https://domain.com:8443 Please make sure that host name "domain.com" can be correctly resolved into IP address: 1. locally - try to type...
  17. E

    How do I set up PayPal for automatic payments?

    The proposed solution works for me. What I did: 1. I created a subscription in Plesk with domain "domain.com", enabled debug mode in CBM using http://kb.parallels.com/en/9300 2. I created script paypal.php and log file paypal_ipn_log.txt in site root (httpdocs directory) 3. I checked...
  18. E

    Customer and Business Manager Installation failed

    If you want to change hostname, I recommend you to use update-hostname utility from %plesk_dir%\admin\bin directory This utility will change hostname both in Plesk, CBM and SSO service to keep all these applications integrated. Be careful, new hostname also must be resolvable into IP both...
  19. E

    Customer and Business Manager Installation failed

    Hello, JoseSPAIN I've looked at your second server What I've done: 1. I've found that Plesk is configured to work with hostname s*****.domain.com but this hostname couldn't be resolved into IP. I've added an item into Windows/system32/drivers/etc/hosts file "::1 s*****.domain.com" Also...
  20. E

    How do I set up PayPal for automatic payments?

    Hello, hardlink Looks like there are two issues: 1. PayPal rejects to work over HTTPS protocol with custom port 2. You Web Server doesn't allow to connect to cp.mydomain.com over HTTP protocol with standard port. I'll try to investigate the issue and solve this in software directly...
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