• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Customer and Business Manager Installation failed

    Yes, I got them. Trying to investigate the issue.
  2. E

    Couldn't Login to Admin Panel

    Hello, Maybe the reason is that your browser can't resolve domain ***.server4you.de Try to add this host into Windows\system32\drivers\etc\hosts file or to set up correct DNS resolving.
  3. E

    How do I set up PayPal for automatic payments?

    Hello, hardlink PayPal should notify CBM about successful payment using IPN URL. By default this URL is set to https://your-domain.com:8443/plesk-billing/gw/paypal.php If you log in to PayPal Personal Account, there will be tool to test IPN URL. Try to change IPN URL to...
  4. E

    Customer and Business Manager Installation failed

    Hello, JoseSPAIN Could you send me credentials to your server (web + ssh) via private message. I'll try to take a look at the issue.
  5. E

    CBM OpenProvider API not provisioning domains

    Hi, Ross I was able to log in to your server (you've PMed me credentials) In registrar settings there was old URL, event was failed with the error you posted here I changed registrar settings - put there correct URL I restarted event for domain registration - event completed...
  6. E

    CBM OpenProvider API not provisioning domains

    Hello, Ross Please try to do the following: 1. Set correct URL in registrar settings 2. Execute in shell this: tail –f /var/log/hspc/hspc.log 3. Restart the event - Events > Needed event > Run now 4. Grab (copy-past) existing log from console where ‘tail –f’ was executed and post...
  7. E

    CBM OpenProvider API not provisioning domains

    Hi, Ross Yes, it appeared that API entry-point was changed. Please try to change "Remote host" parameter to the following: "https://api.openprovider.eu"
  8. E

    CBM OpenProvider API not provisioning domains

    Hello, Ross Please try to do the following: 1. Return http:// into API URL in registrar settings 2. Execute in shell this: tail –f /var/log/hspc/hspc.log 3. Restart the event - Events > Needed event > Run now 4. Grab (copy-past) existing log from console where ‘tail –f’ was...
  9. E

    CBM not passing correct info to PayPal gateway - Confirmed by PP Merchant Support

    I added the same lines into plug-in (CITY, STATE and COUNTRY) and transaction passed successfully - I used test mode. Maybe you made some mistake while adding STATE line - missed ',' or something... You can try to add this line again and execute command php -l...
  10. E

    CBM not passing correct info to PayPal gateway - Confirmed by PP Merchant Support

    Great thanks for your reply, Ross I'll check what's wrong with STATE field... I've tried to pay invoice from admin UI, not from online store, and transaction has passed successfully. Will check the same using online store form ASAP. What about OpenProvider API - it'll be better to start a...
  11. E

    Customer and Business Manager Installation failed

    Try "%plesk_dir%"\admin\bin\billing-integration.exe --command=install --hostname=s15369448.onlinehome-server.info --hostname must contain full qualified domain name, without protocol (http://)
  12. E

    Customer and Business Manager Installation failed

    Please enable debug mode - set ALLOW_DEBUG_LOGGING variable in the bottom of file C:\Program Files (x86)\Parallels\Plesk\billing\lib\lib-billing\include\config\config.php to value 'true' And restart utility "%plesk_dir%"\admin\bin\billing-integration.exe --command=install to get more details...
  13. E

    SSO login problem

    Try to log in to CBM using direct link - https://xxx.xxx.com:8443/plesk-billing/admin/ Go to All Settings > Hosting Panels, expand PleskUnix panels group, open panel settings ("Edit" tool) and set the same password - <new_password>
  14. E

    CBM not passing correct info to PayPal gateway - Confirmed by PP Merchant Support

    Hello, Ross Any update here? Did this thread help you? Any other issues?
  15. E

    Licensing problem after Plesk update with CBM!

    Hello, Marc CBM is not a free component of Plesk Panel Suite - ability to use it also is regulated by license. Unfortunately there was a bug in 10.0 and 10.1 versions which allowed to overcome this limitation and use CBM for free. Bug was fixed in 10.2 version and it caused some issues...
  16. E

    Customer and Business Manager Installation failed

    Could you post here the whole output? Or attach it as a text file?
  17. E

    cannot sync a domain to the panel

    About the EULA - try to check the "Nicht mehr anzeigen" checkbox there. I do not know your native language but in English this means something like "Do not show more". About SiteBuilder: Yes, SiteBuilder is shipped as a component of Panel 10.0.1. But sites you can create in it are the...
  18. E

    cannot sync a domain to the panel

    If it isn't difficult for you, could you please attach the screenshot where you are accepting the EULA just before you click "Accept" - what checkboxes you choose at the bottom of the page.
  19. E

    cannot sync a domain to the panel

    Yes, if you need DNS hosting, you will need to create very limited hosting subscription so that Plesk can start to handle it. I'll create a feature request according to your case. About EULA - could you please give me a version of Plesk you use? I'll try to investigate this and provide you...
  20. E

    cannot sync a domain to the panel

    If customer has only domain (without hosting) then domain name will be registered in registry (for example, eNom will do this on behalf of you and your customer) but there will be no DNS zone created at your servers. They can log in into legacy CBM Client control panel -...
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