• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    what about "Info about Microupdates" ???

    Hello, Mshaker It's a know issue which will be definitely fixed in the future versions.
  2. E

    Customer and Business manager isn't working

    Hello, Gabev I replied you with private message requesting additional details.
  3. E

    Users can't login to Plesk 10.3.1

    Hello, GeremyD Could you please provide more details: 1. OS? 2. Do you use Customer & Business Manager or you use pure Plesk Panel? 3. What you actually do and what you see? This will help to investigate the issue and help you to resolve it. Have you tried to update administrator...
  4. E

    what about "Info about Microupdates" ???

    Sorry for inconvenience, Information about MU #1 is published in main release notes for releases as 10.3.1 version: for Linux - http://download1.parallels.com/Plesk/PP10/10.3.1/release-notes/parallels-plesk-panel-10.3.1-for-linux-based-os.html for Windows -...
  5. E

    Business Manager mail only account and Store hosting items

    To apply changes to YML files remove caches: On Windows - %plesk_dir%\billing\store\cache On Linux - /opt/plesk-billing/store/cache What about selling e-mail hosting without webspace - unfortunately it's impossible in CBM now. I'll create a feature request to add this option. You can try...
  6. E

    Resellerclub and Clients & Business Manager

    Hello, MariaL Unfortunately there are no built-in modules to integrate Customer & Business Manager with ResellerClub But there is an SDK which will help you to develop your own plug-in - http://download1.parallels.com/Plesk/PP10/10.3.1/sdk/plesk-business-manager-sdk.zip If you choose this...
  7. E

    plesk not opening from web after upgrade from 10.2 to 10.3.1

    Hello, faiquet Seems like SSO is configured to work on wrong URL Try to execute: %plesk_dir%\admin\bin\billing-update-hostname --new-hostname <server hostname> Please pay attention that this server hostname must be resolved both locally on server and globally (from web) Or you can use...
  8. E

    Plesk pannel billing system

    Hello, FrançoisS WildWestDomains is GoDaddy's branch specialized on work with GoDaddy partners - resellers. So if you want to resell domains through GoDaddy/WWD, you need to set up this registrar in CBM and attach TLDs to it.
  9. E

    CBM Bug - Deleting a customer, panel still 'remembers' domain

    Hello, Ross K The issue was forwarded to developers and they were able to reproduce it. It will be fixed in one of the future versions.
  10. E

    How and Where to add a new TLD for Plesk 10

    If you already have reseller account in Distribute.IT and they support old API specification (which worked before acquisition by NetRegistry) then you can use CBM plug-in "Distribute.IT".
  11. E

    Changed server name. How to update CBM links in panel?

    Use update-hostname utility to update server hostname /usr/share/plesk-billing/update-hostname --new-hostname=example1.NEWdomain.com
  12. E

    Plesk Billing and Plesk Control Panel

    Hello, jmin This means that Customer & Business Manager is not available in your license. You need to get another license with CBM included.
  13. E

    Not getting past initial configuration of CBM after upgrade

    Try to execute /usr/share/plesk-billing/integration --command=repair-all --idp-url=https://your_domain:8443
  14. E

    User Issues (Maybe trivial?)

    Hi, TnTodd Could you please describe clearer how was your transition to Panel 10.x made and what are your needs in terms of functionality available for customers - for each type of customer you have. Parallels has a guide...
  15. E

    User Issues (Maybe trivial?)

    Seems that this is your case: http://forum.parallels.com/showthread.php?t=110983
  16. E

    Custmer and Business Manager failure after 10.3 upgrade

    Please try the following 1. You must set RANDFILE variable by System Properties -> Advanced -> Environment Variables -> System variables -> new variable RANDFILE=%TEMP%\random.state.rnd 2. Set RW permissions on temp catalog for "psaadm" user. 3. Find old RND files on the system disk where the...
  17. E

    Custmer and Business Manager failure after 10.3 upgrade

    G:\Plesk\admin\bin>"%plesk_bin%\billing-repair-integration.exe" --command=repair-all --idp-url=https://MyHostname:8443 Does this command return the same error?
  18. E

    Unable to login as "admin"

    http://kb.odin.com/en/9327 The last step will remove CBM -related links in Panel left menu: "Note: Create a backup of the Plesk database before performing the changing described below with the following command: mysqldump -uadmin -p`cat /etc/psa/.psa.shadow` psa > /root/psa.dump.sql...
  19. E

    Custmer and Business Manager failure after 10.3 upgrade

    Please use command /usr/share/plesk-billing/update-admin --password <your password> This command will change password in CBM. It's better to use the same password as you use to log in to Panel.
  20. E

    Customer and Business manager isn't working

    I've replied you in private message requesting additional details.
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