• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Resolved Plesk Premium Antivirus don´t start service

    Hi, I migrated to 17.5 and i can´t start Plesk Premium Antivirus service, status service: ~# systemctl status drwebd.service ● drwebd.service - Plesk Premium Antivirus Loaded: loaded (/lib/systemd/system/drwebd.service; enabled; vendor...
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    Resolved Plesk 17.0 -> 17.5 upgrade fails on database prep

    I run this comand, i haven´t errors to fix but have the same error again. Also i have this problem Resolved - Plesk Update Error :facet::_S_create_c_locale name not valid i run the comand # locale-gen en_US.UTF-8 and have the problem locale::facet::_S_create_c_locale name not valid when...
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    Resolved Plesk 17.0 -> 17.5 upgrade fails on database prep

    Hi, I have the same error, how was solved? Migration failed: 17.5.0/2016-12-26-09-56-48_change_dates_default_value.php Query failed: UPDATE `APSCatalogUpdates` SET `received` = '1970-01-01 00:00:00' WHERE `received` = '0000-00-00 00:00:00' Incorrect datetime value: '0000-00-00 00:00:00' for...
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    wordpress multisite text editor broke

    I try the next options: A) Works with Select "Intelligent processing of static files and Serve static files directly using nginx" and this .htaccess and don´t work deselect "Intelligent processing of static files and Serve static files directly using nginx" <IfModule mod_rewrite.c>...
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    wordpress multisite text editor broke

    Hi UFHH01, Sorry for the delay. I see this problem occurs when I deselect the options: Websites and domains/Configuring Apache and nginx for domain xxx / Nginx configuration: Intelligent processing of static files and Serve static files directly using nginx
  6. A

    wordpress multisite text editor broke

    RODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx v17.0.17 17 ‪Ubuntu 16.04.2 LTS‬ x64 php-fpm servered apache PROBLEM DESCRIPTION: text editor and media library work fine in principal blog but on other sites of the same network don´t work text editor and media library don´t show...
  7. A

    Question mysql skip-name-resolve

    I read in http://dev.mysql.com/doc/refman/5.7/en/host-cache.htm (Be sure that an account exists that specifies an IP address or you may not be able to connect.) Now i haven´t specifies an IP address in accounts and plesk and www work fine, according to your opinion is better to forget this...
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    Question mysql skip-name-resolve

    Hi My question is about mysql sentence: skip-name-resolve i see this prevents MySQL to do (DNS) host lookups and improves response times but isee the mysql log and see it http://kb.odin.com/en/124714 Which is the right way?
  9. A

    Resolved Roundcube PHP Deprecated: Non-static method Auth_SASL

    Thanks!
  10. A

    Resolved Roundcube PHP Deprecated: Non-static method Auth_SASL

    Change this code in /usr/share/psa-roundcube/program/lib/Roundcube/bootstrap.php 'error_reporting' => E_ALL & ~E_NOTICE & ~E_STRICT, to 'error_reporting' => E_ALL & ~E_NOTICE & ~E_STRICT & ~E_DEPRECATED,
  11. A

    Resolved Roundcube PHP Deprecated: Non-static method Auth_SASL

    Hi, I have this error in logo file Roundcube: [14-Nov-2016 20:49:08 Europe/Berlin] PHP Deprecated: Non-static method Auth_SASL::factory() should not be called statically in /usr/share/psa-roundcube/program/lib/Roundcube/rcube_imap_generic.php on line 578 I see this solution to plesk 12.5...
  12. A

    Resolved Mysql Failed to set up SSL

    Hi, I Have this error in a new server: [Warning] Failed to set up SSL because of the following SSL library error: SSL context is not usable without certificate and private key Ubuntu: 16.04 Mysql: 5.7.16-0ubuntu0.16.04.1 Plesk 17.0.17 #5
  13. A

    Resolved [PPP-26713] DKIM after migration

    I was finally solved, I have done this process several times with a few hours of difference and a rebooted and was solved. I make a test in The Port25 Solutions, Inc. team and have this result: Summary of Results SPF check: pass DomainKeys check: neutral DKIM check: pass...
  14. A

    Resolved [PPP-26713] DKIM after migration

    Hi, Plesk do not adds the following two records to the DNS zone of the domain: default._domainkey.<example.com> - contains the public part of the generated key. _ domainkey.<example.com> - contains the DKIM policy. how can generate this?
  15. A

    Resolved Error migrating from plesk 12.5 to plesk 17

    thanks Igor, was a problem with file permissions. now work fine!
  16. A

    Resolved Error migrating from plesk 12.5 to plesk 17

    No, I have the default dir: /root/.ssh/authorized_keys /root/.ssh/authorized_keys2 can it be a problem with the file permissions?
  17. A

    Resolved Error migrating from plesk 12.5 to plesk 17

    Yes, I can access the server without any problems. I have tested in the two directions without any problems. Also i disabled firewall, Fail2ban, modsecurity, and I updated the server 1 to the version 17 of plesk for them two servers have the same version panel.
  18. A

    Resolved Error migrating from plesk 12.5 to plesk 17

    Hi, I have this error migrating from plesk 12.5 to plesk 17: Failed to fetch basic information about resellers, clients and domains data from source servers Cause: Command execution failed on the local server with non-zero exit code. command: rsync -l --chmod=Fu=r,Du=rwx,go= -e 'ssh -i...
  19. A

    Important Plesk Migrator extension

    Hi, I have this error migrating from plesk 12.5 to plesk 17: Failed to fetch basic information about resellers, clients and domains data from source servers Cause: Command execution failed on the local server with non-zero exit code. command: rsync -l --chmod=Fu=r,Du=rwx,go= -e 'ssh -i...
  20. A

    Wordpress multisite don´t work with php-fpm

    Hi Addi, I use php-fpm with apache don´t use ngnix to avoid this problems
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