• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. G

    Resolved Error fail2ban since update to 18.0.63

    This worked for me, updated the file with the information provided, and I was able to access all the "Banned IP Addresses" tabs under "IP Address Banning". Thank you for your help
  2. G

    Resolved Error fail2ban since update to 18.0.63

    I experienced the same issue, I tried backing up the fail2ban configuration, removed it, re-installed and copy the config file back and now I can access all the tabs under "IP Address Banning (Fail2Ban)" except the "Banned IP Addresses". one I get the following error (see print screen) Ubuntu...
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    Issue Can't install Let's Encrypt (Onyx 17.0.17 U12)

    Hi Eduardo, Have you been able to get pass the Let's Encrypt installation issue? I'm trying to install it on a new Windows 2016 server and I'm getting the exact same error. Thank you
  4. G

    Let's Encrypt 1.5 for Windows Installation error

    Hi Chris, In our case the extension is available even after receiving the error during the install, but when I try to request/update a certificate through it I get another error. Error: Let's Encrypt SSL certificate installation failed: Failed letsencrypt execution: '"E:\Program Files...
  5. G

    Let's Encrypt 1.5 for Windows Installation error

    I tried installing the new "Let's Encrypt" extension and I'm getting the following error. The obvious issue appears to be the path to the phython.exe, the two slash are making the path invalid. Anyone else tried the new extension? Error: Failed to install the extension: Executing E:\Program...
  6. G

    [PPPM-3732] WordPress Toolkit errors after 12.5.30 Update #14

    Thank you everyone, I can also confirm that the patch fixed the issue.
  7. G

    [PPPM-3732] WordPress Toolkit errors after 12.5.30 Update #14

    So I manually updated the last few installation of WordPress to version 4.4 and I started to get the same error.
  8. G

    [PPPM-3732] WordPress Toolkit errors after 12.5.30 Update #14

    A large number of our WordPress installation are unrecognized by the toolkit and are showing as "\httpdocs" instead of the domain name and they are showing the following error. It appears that the unrecognized installation were updated to WordPress 4.4, we still got a few domain showing properly...
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    Plesk and AWS Route 53

    Hi IgorG I have also tried entering the parameters the following ways, but cant figure out the right format to work around the spaces in the path to the php executable. E:\Program Files (x86)\Parallels\Plesk\bin>server_dns.exe --enable-custom-backend E:\Program Files...
  10. G

    Plesk and AWS Route 53

    Hi IgorG, Even though the examples on that guide use Linux commands the Guide itself doesn't indicate if it is for Linux or Windows. Now on the "Developing Extensions for Parallels Plesk Panel 11.5" they do show examples for integrating Third-Party DNS server using commands for Linux and...
  11. G

    Propagation problem: A record

    First make sure to register the name servers with your domain registrar and second change the specific domain name servers that are likely using the registrar name servers and point it to yours. Keep in mind that after registering the new name servers it can take some time (24-48hrs) for the...
  12. G

    Plesk and AWS Route 53

    Hi IgorG Any update from the developers? I'm wondering if they were able to get the external DNS working.
  13. G

    Plesk and AWS Route 53

    --------------------------------------------------------------- PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE Plesk Panel 11 for Windows, 11.5.30, Update #22, Microsoft Windows Server 2012, 64bit PROBLEM DESCRIPTION Unable to enable integration with Amazon Route 53 STEPS TO...
  14. G

    Plesk and AWS Route 53

    Any suggestions Igor? Do you have a Plesk 11 for Windows environment to test the Aws Route 53 integration?
  15. G

    Plesk and AWS Route 53

    Hi Igor, Yes those are the instructions I was referring to, I’m unable to successfully run the command to enable the custom backend, I get the following message not matter what. I tried entering the path to the route53.php file with forward slash, back slash, in double quotes, single quotes and...
  16. G

    Plesk and AWS Route 53

    I'm trying to integrate AWS Route 53 DNS service with Plesk 11 but cant get it to work after carefully following the steps in the administrator and developing extensions guides. Have anyone been able to set it up and if so did you have to do anything different from what's in the guides to get...
  17. G

    DNS transfer zone problems. Plesk and Windows 2008

    Did you ever find a solution to your problem? I'm experiencing the same exact issue. Please let me know if you know of a fix/workaround Thanks!
  18. G

    Can't remove database after update

    Did you get it fix? If not let me know and I'll right up some instructions to delete the database entry from the PSA Database using MySQL Query Browser.
  19. G

    DNS Management

    Got it... Thank you!
  20. G

    DNS Management

    Same here... the only DNS setting icon I see is in "Home" under "Server" let me know if you find it :)
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