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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. H

    Resolved Intermittent 502 bad gateway on websites when opening passive FTP ports.

    Ok sorry for my stubbornness i have now found out that it was the server backups using pigz command. Our backups are getting up to 230GB so they take ages to complete and while the backups are ongoing it seems to be using a lot if resources and it causes the 502 errors. Sent from my SM-G930F...
  2. H

    Resolved Downloading backup always fails near end.

    Hi ive tried to download a full server backup 4 times and every time it fails in the last 20GB. I can download about 210GB and its always failing arround this point. I know it could be my Internet failing... But does plesk hold the download in a temporary folder while its downloading and then...
  3. H

    Resolved Intermittent 502 bad gateway on websites when opening passive FTP ports.

    Thanks but the 502s happend for a complete day until we undone what we did with the passive ports. Im not sure how those search results could help as the problem had already been fixed by reverting what we did with the passive ports. The reason i posted this was to hope that there might be a...
  4. H

    Resolved Intermittent 502 bad gateway on websites when opening passive FTP ports.

    Sorry about the spelling mistakes. I'm supposed to be on holiday and i only have my phone with me and the predictive text is getting in the way! Sent from my SM-G930F using Tapatalk
  5. H

    Resolved Intermittent 502 bad gateway on websites when opening passive FTP ports.

    Hi i was guessingthat the ports might be allocated for ftp and that would make less available for web traffic? I didn't notice if the the plesk backend was showing 502s as i didn't load plesk dashboard pages that much when the issue occurred. The occurrence of the 502s was spotted by one of our...
  6. H

    Resolved Intermittent 502 bad gateway on websites when opening passive FTP ports.

    Hi we have customers who always ask why they can't connect to FTP and i always have to tell them how to setup their filezilla to use active in the settings instead of the passive default. When researching how to get it to work on the default passive settings i found some instructions online...
  7. H

    Issue upgrade to onyx

    I just tried to run Plesk repair # plesk repair installation -n exit status 255 and then tried a second time # plesk repair installation -n PHP Fatal error: Call to undefined function demo_version() in /usr/local/psa/admin/plib/FileManager.php on line 192 PHP Fatal error: Call to undefined...
  8. H

    Issue upgrade to onyx

    Hi UFHH01 I ran plesk installer --select-product-id plesk --select-release-current --reinstall-patch --install-component base and it ended with Patches were installed successfully. The changes were applied successfully. It did many PSA_17.0.17 micro updates However I can't load Plesk as its...
  9. H

    Issue Migration - restore report problem

    Please can anyone tell me what to do about this migration manager warning: [16 Mar 17 20:59:15] [Migration] Plesk restore report problem: Execution of /usr/local/psa/admin/plib/api-cli/tomcat.php --update-service domain.com -status domadm -ignore-nonexistent-options failed with return code 1...
  10. H

    Issue upgrade to onyx

    ok I didn't know what the output meant :D still learning. before I attempt it I'm going to migrate all the subscriptions over to another server that we have that also has plesk installed - so that I have a backup of the sites in case I break anything. its on the same LAN network so the...
  11. H

    Issue upgrade to onyx

    I just reissued the grep command it it now shows this: ps aux | grep installer root 11587 0.0 0.0 103316 864 pts/1 S+ 20:22 0:00 grep installer
  12. H

    Issue upgrade to onyx

    Ok. weird, last time i did that command it was empty. I will kill it tomorrow night if its still there and then upgrade to onyx through command line to see if that works any better. Thanks.
  13. H

    Issue upgrade to onyx

    # ps aux | grep installer root 9315 1.1 0.0 318572 41096 ? SNl Mar12 4:08 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64_3.20.17 --service-mode --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface...
  14. H

    Issue upgrade to onyx

    after # /etc/init.d/psa stop # /etc/init.d/psa start the plesk panel has come back online but i think plesk repair all -y -v fixed the database
  15. H

    Issue upgrade to onyx

    # plesk installer --select-product-id plesk --select-release-current --reinstall-patch --install-component base Doing restart of Plesk Installer... BUSY: Update operation was locked by another update process. exit status 1
  16. H

    Issue upgrade to onyx

    I'm running the second command now :D
  17. H

    Issue upgrade to onyx

    the log doesn't say anything helpful: START Bootstrapper 12.5.30 repair AT Mon Mar 13 00:47:27 GMT 2017 Started bootstrapper repair procedure. This may take a while. Certain actions may be skipped if not applicable. mysqld (pid 672) is running... ***** problem report ***** ERROR while trying...
  18. H

    Issue upgrade to onyx

    is it worth doing the other commands?
  19. H

    Issue upgrade to onyx

    The first command made an error: This is the log it produced at /var/log/plesk/install/plesk_12.5.30_repair.log START Bootstrapper 12.5.30 repair AT Mon Mar 13 00:47:27 GMT 2017 ***** problem report ***** ERROR while trying to check database version Check the error reason(see log file...
  20. H

    Issue upgrade to onyx

    ok thanks. are those 3 commands to be used together 1 after another or are they examples of 3 different ways of doing a repair through ssh?
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