• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Issue Spam Settings Not Available.

    Hi all, I posted recently about disabling Plesk SpamAssassin (because it was marking legitimate outgoing mail from authenticated senders as spam) and installing a stand alone installation of SpamAssassin for Windows (from Jam Software) which allows us to tick the box in MailEnable to bypass...
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    Resolved MySQL 5.1 to 5.6 Update on Windows

    I can confirm this does work.
  3. P

    Issue Can't Send Email By PHP Mail Function

    Ok, first have a look in Plesk control panel Tools & Settings, Mail Server Settings. Ensure you have 127.0.0.1 added to your list where is says "Use no relay restrictions for the following networks:" That should update the MailEnable SMTP settings. Double check to see if this has worked by...
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    SpamAssassin - Disable for authenticated senders

    Update: We decided to remove Plesk SpamAssassin as a component and install SpamAssassin as a service ourselves. This allows us to control what is and isn't routed through it.
  5. P

    Question change user: administrator password by plesk

    If you're talking about changing the Windows Server (not Plesk) administrator password then that needs to be done via remote desktop. Remember to update any scheduled tasks with the new administrator password also (for those tasks that use the admin account). Plesk admin password is completely...
  6. P

    Issue Can't Send Email By PHP Mail Function

    What SMTP server are you using? Ensure you've added your server address to your SMTP config to allow relay through it.
  7. P

    SpamAssassin - Disable for authenticated senders

    Hello All, I've looked in the forums but can't find anything close to this. The CLI documentation doesn't mention it either. We wish to disable SpamAssassin for authenticated senders, basically switch off SpamAssassin on mailboxes that are hosted on the server that are sending messages. We...
  8. P

    500.52 internal error - URL rewrite module error

    You have a rule with the same name in your web.config files for the domain (on line 32). All rule names have to be unique.
  9. P

    Caldav support

    CalDav has to be supported by the Mail Server you've installed. The support of this feature is dependent on the Mail Server software. I imagine this might not be supported in the free/lite versions of the mail servers that ship with Plesk and you'll need to purchase the full versions...
  10. P

    Post 12.5 Upgrade Exception - Renaming domain hMailproviderw.dll

    Hi All, After upgrading to 12.5 we are now faced with this problem when renaming the primary domain of a subscription. (Domain names below changed for privacy) hMailServer is not installed (no mail server is installed, IIS SMTP only) OS ‪Microsoft Windows Server 2012 R2‬ Plesk version 12.5.30...
  11. P

    Problems with PHP 5.2.17 after upgrade to Plesk 12.5

    In addition to the above we're now getting PHP has encountered an Access Violation at 777CBF0B
  12. P

    Problems with PHP 5.2.17 after upgrade to Plesk 12.5

    Hi, We have one site running with PHP 5.2.17 (all other sites on server use newer versions). Before the upgrade we had no problems with this site or PHP 5.2 Now it seems as though PHP 5.2.17 is constantly crashing, no errors are reported back to the screen with error reporting enabled. PHP...
  13. P

    After Plesk 12.5 update: PleskPHP5 php-cgi.exe - The FastCGI process exited unexpectedly

    I've experienced the same problem with 5.2.17 Plesk 12.5 on Windows. For me it's intermittent, it's about every 5th-6th load it white screens with ErrorDescription D:\plesk\Additional\PleskPHP5\php-cgi.exe - The FastCGI process exited unexpectedly And ModuleName FastCgiModule Notification...
  14. P

    MySQL 5.1 to 5.6 Upgrade in Plesk Add/Remove Components

    Hi Igor, Thanks for the info. Based on your answer I decided to press ahead with the MySQL Upgrade and we didn't have any problems.
  15. P

    MySQL 5.1 to 5.6 Upgrade in Plesk Add/Remove Components

    Hi All, I'm hoping someone can help with my query. I promise I have Googled and searched the forum. In Plesk 12.5 for Windows, it's possible to switch from MySQL 5.1 to 5.6 We already have a large userbase on the server using MySQL 5.1 and we're wondering if we switch to 5.6 will the...
  16. P

    Global FTP account

    Do not try to create a global/master ftp using Plesk, this is a massive security no no as it uses the standard FTP port. Install Filezilla Server Configure Filezilla Server to run on another port that is not commonly used by another service (i.e. not 21,25,80, etc) Create a user account in...
  17. P

    Add existing MailEnable mailbox to plesk configuration

    There is no tool. For future reference, create accounts in Plesk first. You could however try this. Perform a complete backup of MailEnable. Perform a backup of Plesk. Export a list of all accounts (user & password configuration) Within Plesk, install another/additional mail server and...
  18. P

    Upgrade Mailenable

    Upgrade to 8.6 as soon as possible if you haven't already. MailEnable released a security bulitin regarding a vulnerability with 8.5. 8.6 will work without any problems.
  19. P

    plesk 12 doesn't apply php settings

    Recycle/restart the application pool. If the problem still persists, restart IIS service.
  20. P

    STOP Plesk resetting file permissions !!

    Hi Andreasy, I've not tested this so it's theory based on the documentation, spend a little time getting to know the manual it's quite comprehensive. This page references General Security Metadata Structure and explains the attributes...
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