• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Question IPV6 only

    Good question! Plesk should work without IPv4 as well. IPv6 isn't even default selected when adding a subscription. Vote for it here: Enable IPv6 by default for a domain when an IPv6 address exists
  2. P

    Issue Plesk Email Notifications (two Content-Type headers)

    The Plesk Notifications system sends out email with wrong syntax: two Content-Type headers, we get the following error message from our SMTP server: Error: 550 Messages should have one or no Content-Type headers, not 2. (in reply to end of DATA command) Email notifications are not devlivered...
  3. P

    Issue Plesk showing wrong disk space usage.

    Have a look on the disk if there are any backups left on the disk. Windows: Login via RDP, default folder for Plesk backups = C:\Program Files (x86)\Plesk\Backup Linux: Login via SSH, default folder for Plesk backups = /var/lib/psa/dumps
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    Issue Web Deploy Publishing fails

    FIX: Step 1: Configure new passwords for users WDeployConfigWriter and WDeployAdmin Step 2: Go to IIS > Management Service Delegation Set the new passwords on all 4 of the providers (right click > Edit > Run As user Set
  5. P

    Issue Web Deploy Publishing fails

    We have a clean server installation with Windows Server 2019 and Plesk Obsidian 18.0.20 When testing a Web Deploy Publish in Visual Studio 2019 it fails with following error: An error occurred when the request was processed on the remote computer. Unable to perform the operation. Please...
  6. P

    Issue Unexpected Migration issue

    Hi Jonium, I was also using the migrator on a Windows Onyx server and got different errors. When I just tried to do the same migration on a freshly installed Plesk Obsidian server the migration did work. Maybe it will also work in your situation?
  7. P

    Question Only IPv4 added to hosting package by default, IPv6 needs to be added manually

    Same goes for DKIM, it should be enabled by default or at least it should be added inside the service plans as an option. Vote for it here: Enable Mail DKIM signing by default
  8. P

    Question Only IPv4 added to hosting package by default, IPv6 needs to be added manually

    Good point! Plesk should really select the IPv6 shared IP address by default. Vote for it here: Enable IPv6 by default for a domain when an IPv6 address exists
  9. P

    Issue Plesk API bug: IPv6 DNS records not added

    @IgorG thanks, I have reported this: Plesk API bug: IPv6 DNS records not added
  10. P

    Forwarded to devs Plesk API bug: IPv6 DNS records not added

    TITLE: Plesk API bug: IPv6 DNS records not added PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Windows Server 2016 and Plesk Onyx 17.8.11 PROBLEM DESCRIPTION: When we create a new subscription in Plesk via the API, the IPv6 DNS records are not added to the domains DNS-zone. The IPv6 address...
  11. P

    Question Securing "mewebmail" webmail service is not supported.

    @IgorG Can you please check if this functionality is on the roadmap?
  12. P

    Issue Plesk API bug: IPv6 DNS records not added

    When we create a new subscription in Plesk via the API, the IPv6 DNS records are not added to the domains DNS-zone. The IPv6 address is available under "Web Hosting Access" but the records are missing. When you click on DNS Settings > "Reset to default" the IPv6 records show up. We tested this...
  13. P

    Issue Long DNS records ignored by Microsoft DNS

    Thanks Igor, that seems the problem! Thanks for pointing this out to me. Can you please ask the developers to fix this? It is a real problem for us to implement DKIM email signing.
  14. P

    Issue Long DNS records ignored by Microsoft DNS

    We have several Windows Servers 2012R2 and Windows Server 2016 with Plesk Onyx and Microsoft DNS. When we add for example 2048 bits DKIM DNS record which is a very long record, this record is completely ignored by Microsoft DNS. Is this a known issue or a bug in Plesk? EDIT: When I add the...
  15. P

    Question Securing "mewebmail" webmail service is not supported.

    Hello @UFHH01 and @IgorG do you have any news about Let's Encrypt support for MailEnable?
  16. P

    Question How to redirect webmail from HTTP to HTTPS

    Solution for MailEnable: EDIT: C:\Program Files (x86)\Plesk\Mail Servers\Mail Enable\Bin\NETWebMail\Web.config ADD AFTER: <system.webServer> <rewrite> <rules> <rule name="Redirect to https" stopProcessing="true"> <match url="(.*)" /> <conditions> <add...
  17. P

    Question How to redirect webmail from HTTP to HTTPS

    When installing a SSL certificate for webmail we want to redirect all HTTP traffic to HTTPS. Note: This is a Plesk for Windows question, not Linux. If we would install SSL for https://webmail.server123.provider.com/ How can we redirect all traffic from webmail.example.com and...
  18. P

    Question Securing "mewebmail" webmail service is not supported.

    Hello UFHH01, This problem is NOT solved with the solution you suggested. Problem is with Let's Encrypt plugin, when generating the SSL certificate we cannot include webmail. Secure webmail on this domain: Securing "mewebmail" webmail service is not supported Can you provide a fix for Let's...
  19. P

    Issue Backup Manager: Cannot dump domain hosting content

    When we make a server-wide backup via "Plesk > Tools & Settings > Backup Manager" we get this error: Warning: domain "example.com" Cannot dump domain hosting content[Access to the path 'C:\Inetpub\vhosts\example.com' is denied.] This domain was previously renamed via "Plesk > Hosting Settings"...
  20. P

    After Plesk 12.5 update: PleskPHP5 php-cgi.exe - The FastCGI process exited unexpectedly

    Hello everybody, Last night i updated a few Windows servers from Plesk 12.0 to Plesk 12.5 and after the update some sites using PHP 5.2 stopped working with error: HTTP Error 500.0 - Internal Server Error C:\Program Files (x86)\Parallels\Plesk\Additional\PleskPHP5\php-cgi.exe - The FastCGI...
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