• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Empty Health monitor

    Hi Igor Actually it's installed , Can I remove it through autoinstaller ? or should I remove first before running autoinstaller ? In this case which command to remove Health monitor. Regards
  2. A

    Empty Health monitor

    Hi I had since few weeks zero values for cpu, memory ...etc I found and applied this http://kb.parallels.com/en/114307 , but now I have a blank page Thanks for any help Regards -------------------------------------------- Version Parallels Plesk Panel...
  3. A

    Update plesk 11.0.9 to 11.5.30 - licence Check failure

    Thanks Igor I'll contact them. Best Regards
  4. A

    Update plesk 11.0.9 to 11.5.30 - licence Check failure

    Hi I tried to update plesk from 11.0.9 Update #59 to 11.5.30 (from plesk panel) but I'm getting the below errors : Error in execution of '/root/parallels/PSA_11.5.30/plesk_getkeyinfo.sh' Failed to check whether a new license key is available. Error in execution of...
  5. A

    Panic or segfault in Samba

    Thanks Abdi I'll check and give a try.
  6. A

    Panic or segfault in Samba

    Hi Thanks for answering. In which log can I find some answers ? Why do recommand a post in suse forums as my os is debian ? Best regards
  7. A

    Panic or segfault in Samba

    Hello Since 2 months I'm getting (sometimes) the following message by mail : Panic or segfault in Samba The Samba 'panic action' script, /usr/share/samba/panic-action, was called for PID 11350 (). This means there was a problem with the program, such as a segfault. However, the executable...
  8. A

    Synchronization Failure since mu #41

    Synchro failure PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CPU GenuineIntel, Intel(R) Xeon(R)CPU L5640 @ 2.27GHz Version Parallels Plesk Panel v11.0.9_build110120608.16 os_Debian 6.0 OS Debian 6.0.4 Panel version 11.0.9 Update #38 The system is up-to-date; last checked at Mar...
  9. A

    Synchronization Failure since mu #41

    Synchronization Failure since mu #38 I'm encountering a very big problem since last mu #38 because I can't synchronise properly my websites. With this service plan php is enabled and set to be run as Apache module but on each synchronisation I have the below message : Synchronization...
  10. A

    Magic quote gpc disabled since yesterday ?

    Hi I have a big problem since yesterday's mu. magic_quotes_gpc seems to be disabled. I checked PHP version 5.3.3-7 which is < 5.4.0 , so can't really understand what's happening. Any idea about the reason of this behaviour. Thanks for any help ---------------------------- Panel...
  11. A

    Can't remove SNI SSL from client subscription panel

    After restarting apache this afternoon I got the following error: Syntax error on line 55 of /var/www/vhosts/mydomain.com/conf/13449678050.31729500_httpd_ip_default.include: SSLCertificateFile: file '/opt/psa/var/certificates/cert-sED6Ys' does not exist or is empty Action 'configtest'...
  12. A

    Can't remove SNI SSL from client subscription panel

    Hi Igor It works. Thanks for your support. Best Adel
  13. A

    Can't remove SNI SSL from client subscription panel

    Hi Abdi, thanks for your reply. I've already tried what you suggested but it doesn't work. I also tried this : - Un-bind the IP adress here Home>Tools & Settings>IP addresses management> - Uncheck "Enable SSL support" in client's subscription panel - remove SSL certificate in "SSL...
  14. A

    Can't remove SNI SSL from client subscription panel

    Am I doing something wrong ? Is it an known issue ? Is there a way to remove this certificate from the client's panel straight from Plesk ? Or should I follow the method used in this thread http://forum.parallels.com/showthread.php?t=209929 Best Regards PRODUCT, VERSION, OPERATING SYSTEM...
  15. A

    Connection failure from iOS mobile application

    Hi Today's Update to Parallels Panel Server manager Version 1.2.1 fixed this issue. Thanks
  16. A

    Connection failure from iOS mobile application

    Any Help would be much appreciated. Best regards PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Version Parallels Plesk Panel v11.0.9_build110120608.16 os_Debian 6.0 OS Debian 6.0.4 Panel version 11.0.9 Mettre à jour #7 PROBLEM DESCRIPTION AND STEPS TO REPRODUCE Can't...
  17. A

    Parallels Premium Antivirus License Problem after MU24

    Thanks Igor for your reply. Problem resolved, nothing to do with plesk or MU24. The problem came from my provider who didn't add the license. Best regards Adel
  18. A

    Parallels Premium Antivirus License Problem after MU24

    Hello I purchased a Plesk Panel Powerpack via my Hosting Provider. After updating Plesk Panel to 10.4.4 #24 I discovered that Parallels Premium Antivirus is no more active. When I went to Home > Tools & Settings > License Management > Additional License Keys but can't find any license of...
  19. A

    Dr Web sending lot of emails

    Thanks Carl for the advice Updated manually, run a few tests, everything seems to work correctly so far. Wait and see, hope that this issue is definitly fixed.
  20. A

    Dr Web sending lot of emails

    MU #8 didn't resolve this issue, still receiving some notifications when a message with an attached file is received by an account with drweb enabled. One positive thing is that messages are no more bouncing. So no more tsunamis of messages and quarantined file. Dear Postmaster, A...
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