• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    application vault & mysql_connect

    hi .. strange how life hits you !! I had to rebuild the server due to another problem, 2nd time around this problem did not occur. so, mrk it down to USER error ! thanks for asking ANdy
  2. T

    application vault & mysql_connect

    ps. i can manually create a mysql database and connect to it externally.
  3. T

    application vault & mysql_connect

    We have plek 8.01 server and have just installed Plesk 8.6 on a new server. Everything seems to be ok exept if you try and install something from the application vault that uses mysql. Here is the Oscommerce error, "Warning: Site application installation failed: Fatal error: Call to...
  4. T

    EShop Paypal/Shipping Cost Bug

    Can we have someone look at this bug please? Could someone take a look at the bug described above and come back with a resolution please? If you wish to see the bug demonstrated, please see the following shop: http://www.mostlysoap.co.uk - Click on the shop link, then click the first...
  5. T

    EShop Paypal/Shipping Cost Bug

    I have found the following problem in our EShop module when using Paypal payment system and have a Shipping Cost applied to each order: The total amount to be paid via Paypal does not include the shipping cost, only the cost of the actual items. Example: 1 - Add product A to basket...
  6. T

    EShop Paypal/Shipping Cost Bug

    I have found the following problem in our EShop module when using Paypal payment system and have a Shipping Cost applied to each order: The total amount to be paid via Paypal does not include the shipping cost, only the cost of the actual items. Example: 1 - Add product A to basket...
  7. T

    Ability to edit the <title> html tag

    Dear all We would love to see a field in sitebuilder 4 where you can edit the html <title> tag. The reason for this is that the words in the <title> tag are exteremly important for search engine positioning, I would say these days much more important than the 'keywords' and 'description'...
  8. T

    eShop extra <tr>

    Ouch - must look out for those bugs and see if we can recreate them. Have you reported them to support ? (other than here in the forum) Very irritating indeed, a clear case of 'user acceptance testing in the live environment'. I wish they would perform more rigorous user testing before...
  9. T

    Login takes you to admin panel instead of site?

    Dear all I may be going a bit mad here, or my memory may escape me, but I could have sworn that when a siteowner logged in to sitebuilder in 3.0.2, they were presented with the sitebuilder wizard, and not the admin panel? I can't test this to see if I'm right, as we no longer have...
  10. T

    Suggestions and Feedback on Sitebuilder Documentation

    Thanks Olga I look forward to it becoming available Kind Regards Jo @ Teckna :)
  11. T

    Suggestions and Feedback on Sitebuilder Documentation

    Dear Olga We very much need detailed instructions for how to create and upload custom templates in Sitebuilder 4.0 for Linux. Kind Regards Jo @ Teckna
  12. T

    'buy pictures' logo

    Agreed, I also want to remove the 'buy pictures' logo, or at least be able to customise the link to a partner of my choice! Jo @ Teckna
  13. T

    eShop extra <tr>

    Hi there Yes, I have also just noticed this problem in the eShop module, it's at the top of a category detail page, right? It's as if the template outputs the html tag instead of the formatted text. Shame, as we have upgraded several live shops that now look a bit amateurish, and we can...
  14. T

    In Sitebuilder, you can neither create your custom design templates, nor edit or ...

    We too are very keen to start creating our own custom templates, this was one the major reasons we upgraded to version 4.0 (although now we have found out we could already do it in v3). Please could someone point us in the right direction for detailed instructions of how to create and upload...
  15. T

    Filemanager WYSIWYG not available under Firefox

    we were told by SWSOFT that this was not available under firefox as it was a 3rd party supplied application Andy @ Teckna
  16. T

    Errors in Forwarding HTML Message from Horde

    The following continues to be a problem for us, does anyone know if there is a fix for it? Short Description ------------------------- When your forward a message from Horde and add a bit of text to the top of the message, the added text is not displayed when the forwarded message is...
  17. T

    2mb attachment limit on horde webmail

    hi, did you ever resolve the problem of the screen going blank when sending attach over the 2mb limit ?? Ive got the same and searching for the answer of what to change !! thanks Andy
  18. T

    Filemanager WYSIWYG not available under Firefox

    Filemanager WYSIWYG not available under Firefox If you log into a domain via the control panel with Firefox and go to the filemanger to edit a HTML document. The icon for the WYSIWYG editor is there but not available to select. A message on the left says "editing the file i WYSIWYG...
  19. T

    Sitebuilder 3.0.2 - Login takes you to create wizard even if you already have a site

    I think its all version / level dependant ? Andy
  20. T

    Sitebuilder 3.0.2 - Java Script Errors "can't execute code from a freed script"

    Swsoft Tech have accepted the IE reacts in a different way to Firefox and its with the dev team ... watch this space... Shame over 90% of the Uk market use IE :( regards Andy Teckna.com
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