• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    Resolved "message content rejected" + outbound.protection.outlook.com + google.com

    Monty, I am grateful for your responses. I will follow the 5 steps as per your suggestion. The server has the correct time. I am now more concerned about maillog being empty than the main issue because it is needed to check things. The file /etc/rsyslog.conf contains the lines: # Log all...
  2. T

    Resolved "message content rejected" + outbound.protection.outlook.com + google.com

    Sorry to bother you with this extra point: I have just noticed that /var/log/maillog is empty. Have tried to restart server, to no avail. I restarted syslog + postfix services: service syslog restart service postfix restart Then maillog is filled with entries dated June 28 ! Nothing is...
  3. T

    Resolved "message content rejected" + outbound.protection.outlook.com + google.com

    https://pastebin.com/A41dXccD
  4. T

    Resolved "message content rejected" + outbound.protection.outlook.com + google.com

    Thanks. I will do pastebin shortly and let you know when it's done (never used it before). The file main.cf is too large for plesk to accept (more than 10000 characters). Have tried to upload it but it won't accept extensions cf + txt or even withput extension. So I removed all the commented...
  5. T

    Resolved "message content rejected" + outbound.protection.outlook.com + google.com

    Thank you Monty. The two files are listed below. I have removed all the boobs etc But they are definitely not the cause of the rejection. The numbers in the filters are telephone numbers of spammers abroad. header_checks /free mortgage quote/ REJECT /repair your credit/ REJECT...
  6. T

    Resolved "message content rejected" + outbound.protection.outlook.com + google.com

  7. T

    Resolved "message content rejected" + outbound.protection.outlook.com + google.com

    Hello, I am using ‪CentOS Linux 7.6.1810 + Plesk Onyx 17.8.11. Since I started using postfix with header_checks and body_checks, many emails sent by members have been rejected. I am not using anti-virus or spam filters, and no spamassasin. Samples from var/log/maillog are mentioned below...
  8. T

    Issue No such user in mail authorization database

    Unfortunately it hasn't worked! I am thinking of deleting all email accounts and re-create them again. Problem is that even when I create a new email, sending works but it cannot receive!
  9. T

    Issue No such user in mail authorization database

    Many thanks, Ales. I will try that now.
  10. T

    Issue No such user in mail authorization database

    Could you please help by suggesting some clues or any step to solve this truly urgent matter? All accounts have passwords set, so perhaps passwords are not the cause in this case. I have found the following on the net and I am not sure if it is the right fix:- Fixing broken mail handlers do...
  11. T

    Issue No such user in mail authorization database

    Update: Have tried plesk repair mail. No errors or warnings. I'm a complete novice but out of desperation have been searching for any clues. I've noticed on a couple of "problem" emails that the "Access to the Customer Panel" is checked. I wonder if this is related to the problem?
  12. T

    Issue No such user in mail authorization database

    Thank you, m3lezZ, for your suggestion. In that post, the old "secret_key" is required. Unfortunately I don't have it. The migration was 2 months ago and the old system is no longer there.
  13. T

    Issue No such user in mail authorization database

    Hi, I discovered 3 days ago that many emails were not delivered. The maillog in /var/log/ contains numerous lines like "No such user examples@my-domain.com in mail authorization database". I believe this problem started after a recent migration, but because there are hundreds of these...
  14. T

    Resolved Does a second migration update a previous one?

    Thank you, trialotto, for the detailed notes. I will carefully consider them before proceeding. Kind regards.
  15. T

    Resolved Does a second migration update a previous one?

    Monty, Thank you ever so much for both responses. Very useful. There is only one domain (and one subscription). I am more confident now that, if the database on the new server is empty, then restoring the database should work. Best regards!
  16. T

    Resolved Does a second migration update a previous one?

    Hi Monty, Thank you for your answer. I agree with your approach. However, in our case, the target server should be unproductive for as short a time as possible - preferably one hour only. Let me explain briefly. The PHP script on the target server is outdated (PHP 4). PHP 7 is installed on...
  17. T

    Resolved Does a second migration update a previous one?

    Ok, let me phrase the question a different way in the hope that someone would reply: After migration, the MYSQL + PSA databases on the target server will have changed (few more entries) in each. If I do the following:- 1. dump both databases on the target server 2. manually transfer the sql...
  18. T

    Resolved Does a second migration update a previous one?

    Any chance of a response, please? :)
  19. T

    Resolved Does a second migration update a previous one?

    Hi, I have migrated a website to another server for testing purposes. In the meantime, the target server changed slightly, including some entries in the database and a few files in its content. Now, if I migrate again, will it overwrite the previous migration altogether or simply update it...
  20. T

    Resolved pleskrestore failure

    Managed to do it using the command: MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -uadmin db_example < /path/to/database_dump Thanks!
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