• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

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    SpamAssassin spam filtering problem

    Solution to the problem Good news from SWsoft. By the sounds of things they were unaware of the problem and they have thanked us for bringing it to their attention. As far as a solid fix for the problem is concerned they said that this should be implemented in a future update. In the...
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    Unhappy mysql error ( Can't connect to local MySql server through socket (2)

    Hello, Make a backup of your current MySQL configuration file: cp /etc/my.cnf /etc/my.cnf.bak Then edit it eg: pico /etc/my.cnf I use pico but you can use whatever text editor you prefer. Look for the [client] section in this file, if it is not there then add this to the file...
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    SpamAssassin spam filtering problem

    Well I have submitted a ticket to them as this is quite important. They have already responded and are looking at it which is reassuring. I will update here if there is any good news. - Chris
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    SpamAssassin spam filtering problem

    Also just to confirm, it is broken on Plesk 7.5.4 on RH9 and also RHEL by the looks of previous posts from pgeorge1983. I'd therefore say it is broken on every OS release, and if it is not broken on every single Plesk 7.5.4 server then there must be something that occurs on a select number of...
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    SpamAssassin spam filtering problem

    bugreport@plesk.com is the address to send bug reports. Don't expect an immediate response because they get a lot of reports which need investigated and sometimes it takes a little time.
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    SpamAssassin spam filtering problem

    What was the problem?
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    What to do with Watchdog.

    I think Watchdog is getting better - in comparison to the first version which was released it has improved quite a bit. It's not half as accurate as other open source packages such as SIM, but it's quite nice to be able to have monitoring built-in to Plesk as an "all in one" solution...
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    SpamAssassin spam filtering problem

    Hi rommer, I had a look and I see there are two sets of bayes_xxx files on our RH9 server, in the same directory layout as you mentioned. It seems one of the bayes_seen files is much larger than the other. One is 2.5MB in size, in contrast to the other which is just 90KB. I am noticing...
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    SpamAssassin spam filtering problem

    Hi all, SpamAssassin was working flawlessly until we updated it through Plesk Updater. As far as I'm aware this was a minor update, as we were already running Plesk 7.5.4 so it wasn't a full blown Plesk upgrade (just an SA update). Since installing the update, only about 5% of spam is...
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    autolearn SpamAssassin

    You still need to train SpamAssassin from Plesk. The autolearn mail header just indicates whether a message has been identified as spam or ham. See this page for some explanation of the autolearn tag: http://support.pa.msu.edu/help/faqs/other/faq-spamassassin-part-3.html - Chris
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    Problems with traffic display

    I have checked this, and although we have installed all available updates, the problem is still not resolved. Presumably it will be resolved in the next patch from SWsoft. - Chris
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    Problems with traffic display

    We saw this problem recently and consulted SWsoft on it - they said: That was on 26th Oct 2005. I noticed there were updates available in the Updater recently which we installed - not sure if they addressed this particular problem, but it's always worth installing the updates. - Chris
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    SpamAssassin doesn't work on Plesk 7.5.3. Help?

    Did you try reactivating the "Use server-wide settings" option? Sometimes if SpamAssassin doesn't work, if you disable then re-enable this setting, it makes things work again. I haven't seen this happening recently but it did happen in the earlier 7.5.x releases if I remember correctly...
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    qmail SMTP logging?

    Good point jamesyeeoc - do you think it would be good to ask SWsoft to implement some better logging in a future version? I suppose to a certain extent it isn't their responsibility as they don't make Qmail, however. Nevertheless it would be nice to see a log format which clearly shows the...
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    spamd error

    You're not able to restart Spamassassin from within Plesk? Now that is strange... never seen that before. Did you report that to SWsoft as a bug? RHN up2date released official support for Spamassassin 3.1 the other night so if you have any servers using up2date then watch out! Our RHES...
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    spamd error

    I see this error message when we enable Watchdog monitoring for the Spamassassin service - that is with Spamassassin v2.63. Do you get this as well? :rolleyes: - Chris
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    Upgraded spamassassin but ...

    I agree it was a hasty press release to announce "support" for SpamAssassin 3 when it doesn't work. I hope they will bundle proper support for it and offer it in the Updater so that when it says "An update is available" for SpamAssassin, it will update both the psa-spamassassin and...
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    qmail SMTP logging?

    Technically speaking, as far as I am aware, Qmail doesn't have a setting for restricting the volume of mail by time. It does have the ability to restrict the number of concurrent SMTP connections - for instance, if you predict a remote mail delivery to take 1 second then you could restrict...
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    qmail SMTP logging?

    Well, the /usr/local/psa/var/log/maillog file shows Qmail activity for local mail deliveries (incoming) and outgoing redirections. The /var/log/secure file shows the IP addresses sending/relaying mail from your server. Other than that there is nothing which shows the user that is sending...
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    qmail SMTP logging?

    I think if there was a readily available patch for helpful logging, then it would already be provided with Plesk... This is where it lacks in my opinion because things like spam tracking are like finding a needle in a haystack. - Chris
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