• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    DNSBL

    Hello, How can we whitelist IP with DNSBL? We use "xbl.spamhaus.org;sbl.spamhaus.org" DNSBL but a partner server is blacklisted with spamhaus. The problem must be resolved but can we whitelist IP in the DNSBL field? Thank you.
  2. E

    Can not change user file...

    Yes.
  3. E

    Can not change user file...

    Hello, We have a website under httpdocs/. We can change/delete files with a ftp user : "ftpold". All is ok. We must create another ftp access for another company which can access only to httpdocs directory (not to logs/, error_docs/...). So we have create a ftp access in Plesk. But with this...
  4. E

    CRON problem / Nginx

    Hello, I've problem with a cron task with Plesk 12. It's a php file which is loaded every 5 minutes : "php /var/www/vhosts/domain/httpdocs/cron.php". It's a data processing. When the first processing data is completed, the second is loaded... etc.... Sometimes, the task is not finished before...
  5. E

    How to know email user

    Hello, Related with this article: http://kb.odin.com/eu/766 .. Received: (qmail 19622 invoked from network); 13 Sep 2005 17:52:36 +0700 Received: from external_domain.com (192.168.0.1) .. ... mean that the message has been accepted and delivered via SMTP, and that the sender is an authorized...
  6. E

    SMTP connection pb

    Hello, We have a probleme with email smtp connections (Plesk 12). Our plesk serveur don't want short mail account since this morning (i don"t know why..). SMTP user : contact --> don"t work SMTP user : contact@domain.com --> work Message : 554 Could not locate mail account for a given short...
  7. E

    Certificate installation

    Thanks a lot. The IP was not dedicated. I don't know how i can install certificate the first time but it's now ok. Thank you.
  8. E

    Resolved Postfix smtp delay

    I'm alone... ?
  9. E

    Certificate installation

    Igor ?
  10. E

    Certificate installation

    Igor, Customize / Hosting settings management (...SSL support...) is enabled (checked)... Is there another permission ?
  11. E

    Resolved Postfix smtp delay

    No body ?
  12. E

    Certificate installation

    Hello, I've have a problem with a server : we have create as usual certificate with Tools > SSL certificates. When we want to put certificate with the domain, we don"t have the "Secure your sites" menu in the "websites and domaines" sub category. Why ? How can i activate the certificate with...
  13. E

    Resolved Postfix smtp delay

    Hello, I've a problem with a server with Postfix. Emails (smtp) are refused by an operator because there is too many mail sent in a few moment. With Qmail, we make this config : 1) we create file concurrencyremote # vi /var/qmail/control/concurrencyremote with the value 3 2) we...
  14. E

    How change IP use by mail()

    In fact, i want domain IP outgoing address.... No possible ?
  15. E

    How change IP use by mail()

    Hello, I've put new ip in Plesk 11.5 (Ok) and i've installed website on it (Ok). When i create mail with php function mail() on the website, the smtp ip is the server ip, not the website ip. DNS are ok. How i can change that ?
  16. E

    Imap inbox : no message in inbox Outlook

    Hello, I've put an imap account in Outlook. --> ok The folders stored in the serveur are created in Outlook but the "inbox" stay empty. There is no error during the reception. There is messages in the inbox folder on Horde. Config : Plesk 11.5 An idea ? How i can "initialised"...
  17. E

    ibdata location in Plesk Backup

    Where is my database ?
  18. E

    Restore backup very very slow...

    I've no file or directory "restore...". Is it created at the end of the restore ? I've break the process before the end (12th hour) and i've finished "manualy".
  19. E

    ibdata location in Plesk Backup

    Hello, Yes, but my problem is that there was a database which was only readable by Database Servers > Local MySQL server > Databases (not with a domain). And it's not on the server after the restore (all configuration and content). I've got the same problem (may 2013) after another restoring...
  20. E

    Restore backup very very slow...

    Hello, Thank for your response. how i can see high disk IO ? There is only the restore process running.
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