• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. V

    Backup problems

    Hello. Give me please your debug logs (I wrote above), because I can't understand the reason of problem without them.
  2. V

    Backup problems

    Probably update is OK, and you have the same issue as in that thread: http://forum.parallels.com/showthread.php?308003 We are investigating this problem. IgorG wrote workaround.
  3. V

    Backup problems

    It's very strange, because "/usr/local/psa/PMM/agents/PleskX/Packer.pm" file is replaced during update #9 installation. I suppose there is another problem. Can you turn on debug mode and send me logs (folder /var/log/plesk/) with this error in Private Message? To turn on debug mode, add in...
  4. V

    Server Backup problem 12.x

    DmitrisG, I receive your logs. Thanks a lot. In your logs I see another problem connected with broken notification. It is discussed in http://forum.parallels.com/showthread.php?306277-Backup-problems I wrote answer in that thread.
  5. V

    Backup problems

    Problem with notifications is fixed in Update #9. You may apply patch, attached by Dmitry Y., but it's more easy to wait for Update #9. Probably it should will be published on Monday, 21.07.2014. If you need backup just now, there is one more variant: you can correct broken notifications by...
  6. V

    Server Backup problem 12.x

    Can you provide access to folder /var/log/plesk/ maybe via dropbox - write me in private message, please.
  7. V

    Full Backup to Dropbox

    Dropbox backup v2.0-1 is published: http://ext.plesk.com/packages/9f3b75b3-d04d-44fe-a8fa-7e2b1635c2e1-dropbox-backup
  8. V

    Server Backup problem 12.x

    Run command: /usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --upgrade-installed-components --reinstall-patch This will reinstall your updates. Then try to backup again.
  9. V

    Backup problems

    Yes, I try to restore it, it works fine. Of course, broken notification is not restored and you will see such warning after restore, but if you need it, you may easy correct it (or reset to default) in UI (Tools & Settings -> Notifications).
  10. V

    Server Backup problem 12.x

    DimitrisG, can you send me /tmp/autoinstaller3.log file? Maybe It will help us to understand the reason of problem.
  11. V

    Error Backup FTP

    I try to reproduce your problem, but I still can't do it. I have one idea. Can you send me content of your /tmp/autoinstaller3.log file in PM?
  12. V

    Plesk 12 Backup Personal FTP Repository Error

    Looks like problems in some of your network settings. Please check it. I able to connect to your FTP from hardware server, but I can't connect from virtual server, even if I use passive mode. Maybe you have closed needed ports for FTP in passive mode or your Firewall settings block connections.
  13. V

    Full Backup to Dropbox

    "Dropbox backup 2.0" extension will be published soon and it will contain full server backup feature. Wait for 2.0 version. Track extensions catalog and our blog.
  14. V

    Backup errors

    Problem with FTPS on Suse is fixed in Update #7.
  15. V

    Plesk 12 Backup Personal FTP Repository Error

    I can't reproduce your problem. I use the same environment as you wrote. Maybe it will help: Try to execute: curl --list-only --user user:password ftp://<ip>/ and send me the result in Private Message. Also run: export DUMP_STORAGE_PASSWD=ftp_password /usr/local/psa/admin/bin/pmm-ras...
  16. V

    Plesk 12 server backup UTF-8 encoding problem

    Hello. Seems like already fixed problem. Pleas install Update #6 (it will be available in 2-3 hours) and check again.
  17. V

    Plesk 12 Backup Personal FTP Repository Error

    Hello. Which OS do you use for Plesk? Which OS and FTP server do you use on remote dump?
  18. V

    Backup errors

    Do you use FTPS? If yes, try to unckeck "FTPS" in FTP repository settings and try to make backup to FTP repository. There are some problems with FTPS on Suse, we know about it and will fix it soon.
  19. V

    Error Backup FTP

    Hello. I can't reproduce your problem. Is Problem actual yet? If yes, can you tell which FTP server do you use? Also you can send me backup logs (/var/log/plesk/PMM/ folder) in private message. But turn on logging and debug mode before and wait at least 1 backup execution. To turn on logging...
  20. V

    Server Backup problem 12.x

    Problem that server backup does not work with external webmail is fixed in Update #6.
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