• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. V

    Migration and Transfer Manager can't migrate subdomains

    You are right. Vhost content does not restored in your case. Bug in Plesk: PPP-4315. I suppose we will fix it soon.
  2. V

    Migration and Transfer Manager can't migrate subdomains

    Don't worry. Subdomain is transferred correctly. In 9.5.4 subdomains have no DNS zone. But in 11.5 by default subdomains have DNS zone. Plesk saw that subdomain on the source have no DNS and try to turn it off. DNS on destination is not installed. So, this operation produces warning message.
  3. V

    Plesk 11.5 Backup won´t work

    Do you make schedulled backup task under admin's account? I don't understand you. Subscription, customer, reseller and admin use one server repository, but backups are placed in different directories. Can you show (or send me in private message): * table psa.backupsscheduled, *...
  4. V

    I changed the scheduled date for a monthly backup and it didn't start

    I think the reason of problem is that you edit backup_day to 18, but last backup was made 2013-08-02. Pmmcli daemon checks that your backup interval = 1 month, but last backup was made about 2 weeks ago. So, daemon haven't run backup task. 2 weeks < 1 months. Next task will run 18.09.2013
  5. V

    Plesk 11.5 Backup won´t work

    I see problem that backup fails if vhost.conf for domain contains national symbols like German umlauts. The message is almost the same. In this case full server backup and server configuration backup are failed. Backup of this subscription (Subscription's control panel -> Websites&Domains ->...
  6. V

    Migration and Transfer Manager can't migrate subdomains

    Thank you one more time. Bug is fixed. Fix is already available in MU#3.
  7. V

    Migration and Transfer Manager can't migrate subdomains

    Thank you, I've reproduced problem. We will fix it in one of next microupdates.
  8. V

    Migration and Transfer Manager can't migrate subdomains

    You have installed destination Plesk 11.5.30 without DNS, right?
  9. V

    Server Health not updating

    Unfortunately these errors are not the reason of our problem.
  10. V

    Server Health not updating

    Try to make sw-collectd logging: vi /etc/sw-collectd/collectd.conf Add following after "LoadPlugin interface": LoadPlugin logfile <Plugin logfile> LogLevel "debug" File "/var/log/sw-collectd.log" Timestamp true </Plugin> You can set LogLevel "debug" or...
  11. V

    Server Health not updating

    * Try to restart sw-collectd if you didn't restart it. * Try to decrease "Interval" parameter in file "/etc/sw-collectd/collectd.conf". Now it's 300. It means that every 300 seconds daemon collect values and put it to files. You can set 100 or 200, for example. One time we had the same...
  12. V

    Server Health not updating

    I can't reproduce problem on our environment. You can run command and write the result on forum: /usr/bin/sw-rrdtool xport -s now-20minute DEF:user1=/usr/local/psa/var/health/data/localhost/processes-Web/ps_cputime.rrd:user:AVERAGE XPORT:user1 If this command won't return some data: 1...
  13. V

    Server Health not updating

    Thanks. Start to investigate problem.
  14. V

    Server Health not updating

    Need to know your OS too to reproduce problem.
  15. V

    Server Health not updating

    Hello. I need to know, which version of Plesk Panel was before upgrade and what's your OS? I will try to reproduce this problem.
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