• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. WhiteTiger

    Resolved How to assign Let's Encrypt certificate to two servers?

    In the DNS of the DOMAIN.TLD domain, two A records have been created with the name SERVER1 and SERVER2, associated with two different IP addresses. In "Tools & Settings - General Settings" the servers have the full hostname SERVER1.DOMAIN.TLD and SERVER2.DOMAIN.TLD" On SERVER1 there is also...
  2. WhiteTiger

    Issue Firewall blocks port 22 with "Allow" rule

    It's a really strange thing. Last night I created two VPS by setting them up at the same time using the same commands on both putty sessions. Everything worked without errors and I finally shut down both. This morning, I turn them back on, one works and the other doesn't. Maybe it's better if I...
  3. WhiteTiger

    Issue Firewall blocks port 22 with "Allow" rule

    My problem is with the firewall, not with Failban. However, I have no Banned IP and my static IP is in Trusted IP. Obviously with the firewall activated I can't run the command because I can't access the server. I ran it on the console of the VPS, but I can't copy its contents there. This is a...
  4. WhiteTiger

    Issue Firewall blocks port 22 with "Allow" rule

    Although the firewall has rules for port 22 "Allow incoming from all" I don't have access to SSH with putty. If I disable the firewall, access is allowed instead. This is the screenshot.
  5. WhiteTiger

    Question Where are the INBOX folder? And why Qmail with Postfix?

    As I wrote above, I created the FolderName folder. Having Roundcube I created it in its root. I don't think the folder should be created under Inbox, but next to Inbox, so at the root. But whichever way I enter the name in osTicket, it's always an error.
  6. WhiteTiger

    Question Where are the INBOX folder? And why Qmail with Postfix?

    I'm using Dovecot. osTicket keeps giving error of non-existent folder indicating: the complete path (from /var/... to /cur) only FolderName only .FolderName .FolderName/cur
  7. WhiteTiger

    Question Where are the INBOX folder? And why Qmail with Postfix?

    oSTicket wants the name of the Inbox folder and the name of a folder where to move emails after the fetch. In "/var/qmail/mailnames/subscription/user/" I don't see a folder for Inbox. In addition, other folders have a dot in front of their name. How should I report them? With or without the...
  8. WhiteTiger

    Issue Nginx error 504 Gateway Time-out

    No, it is certainly not a problem of incorrect credentials because the Webmail works. I tried to install osTicket on another server without Nginx and only Apache2, but always to read the folders managed by Plesk. Now I no longer have the 504 error, but it still doesn't accept the credentials.
  9. WhiteTiger

    Issue Nginx error 504 Gateway Time-out

    I have installed OSTickets and am configuring the mail settings. If I save them with SMTP disable, I have no errors. If instead I save them with SMTP enabled and its settings, then I get the error "504 Gateway Time-out" In the SMTP settings I just put the mail domain (domain.tld), port 465...
  10. WhiteTiger

    Issue bcmath present but not found

    I have read it, but I don't understand why I have to install it again if it is already recognized in the Plesk configuration panels. In any case, when I ask to install php-bcmath I am prompted to install php7.3-bcmath. Instead, if I ask to install php7.4-bcmath I get the error "Unable to locate...
  11. WhiteTiger

    Issue bcmath present but not found

    When installing an application with Softaculous, I get this error: The following errors were found : Required PHP extension not found : bcmath The domain is with php7.4 in fpm and in Tools & Settings / PHP Settings I see that the "bcmath" checkbox is checked. This also applies to other PHP...
  12. WhiteTiger

    Resolved Debian 10 or Ubuntu 20.04

    For a new VPS, is it better to choose Plesk Obsidian with Debian 10 or Ubuntu 20.04?
  13. WhiteTiger

    Question Mail in Dovecot And into provider mail server

    Now I have mailboxes created directly in the domain. If my server is stopped, I no longer receive mail. I would like to keep the mailboxes into the mail server of the provider and then "sync" them with my Dovecot server so that I can always use Roundcube. However, if the server is stopped, I...
  14. WhiteTiger

    Question Git o Docker?

    I have to install several applications that I find both with Git and with Docker. I read all the documentation in Plesk but I can't tell if it's better one or the other, especially thinking about the updates. These are applications developed by others where at most I will make small local...
  15. WhiteTiger

    Resolved In which folder is the server certificate?

    In which folder is the server certificate? The one created by Let's Encrypt. In the folder /usr/local/psa/var/modules/letsencrypt/etc/live/[domain.tld] there are only the domains, nothing about the server. In the folder /usr/local/psa/var/certificates/ there are files with random name.
  16. WhiteTiger

    Question How to eliminate www in subdomain

    If I type www.subdomain.domain.tld then I see subdomain.domain.tld
  17. WhiteTiger

    Question How to eliminate www in subdomain

    In Tool & Settings / Server Setting you can define in "Preferred domain for websites" whether to use or not to use www as default.
  18. WhiteTiger

    Question plesk.list.ai_back is different from plesk.list

    There is an issue related with plesk.list.ai_back. This is documented here. But what struck me is that in plesk.list.ai_bac there is a line not present in plesk.list or in any other list. deb http://autoinstall.plesk.com/ubuntu/NGINX17 xenial all it's right?
  19. WhiteTiger

    Resolved Certificate not valide

    You must create a certificate for each individual sub-domain.
  20. WhiteTiger

    Issue I'm giving up!

    I've already used WPMU many times without problems and even here if i turn off the Nginx service WPMU works. So the problem is in the Nginx configuration. I'm newbie with Nginx and Plesk and some things I still do not understand. Why did you say in another post that with Nginx served by FPM I...
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