• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Question Sitejet menu with sub menu

    I just gave up in the end as for something that should be so straightforward I found SiteJet to be a right pain to use. SiteJet needs to have a good look at usability because it's just too much hard work compared to other options. It's not just this it was other things too which had me crying...
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    Question SiteJet contact form smtp settings

    Could someone tell me where in SiteJet for Plesk I would enter the smtp details so that my contact form can send an email? My server, which I run has to have external smtp details to send emails. I've been looking on the sitejet community website but that version looks completely different to...
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    Question Sitejet menu with sub menu

    In SiteJet is there a way to add submenu pages without the top level menu linking to a page? For example I require: Menu item Sub menu item Sub menu item Each sub menu item will go to a new page, but I don't want 'menu item' going to a page. It needs to just be a holder for the sub...
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    Question Sitejet image gallery

    I've just started using SiteJet, first website in creation and have a question about image galleries. I'd like an image gallery that is multi paged, accessible either with left/right, previous/next, or nodes etc. With the option of saying how many images per page are in the gallery. I can't...
  5. P

    Wordpress Toolkit - permissions fix

    It's Plesk Onyx Version 17.5.3 Update #47, last updated on May 17, 2018 Thank you. I missed that option when I was looking.
  6. P

    Wordpress Toolkit - permissions fix

    I have a site which I'm fairly sure has a Wordpress folder/file permission issue somewhere. Works perfectly well on the original host but when moved to Plesk, it has weird issues such as parts of the page not loading. On my other hosting with cpanel the Wordpress toolkit has an extremely...
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    Question Permission denied /var/qmail/mailnames

    As part of my ongoing saga Issue - Migration issue to get emails imported from cpanel to plesk, I've come across the mail location at var/qmail/mailnames/ which reading some other forum posts appears to be the same folder structure as my cpanel email folders; and plesk users copying those files...
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    Issue Migration issue

    Hi I've generated a ssh key in the cpanel site and can connect to it via Putty, but there is no option not to use a paraphrase/password during creation. On the migrator I am anticipating two problems. 1. I can't go into the root directory on my plesk vm to paste the private key. 2. The...
  9. P

    Issue Migration issue

    Hi Mark The account I'm with is a shared Geek account with Siteground. They use cPanel, and I was using Horde for webmail. I have ssh access apparently, but that goes into my file area of my account and not the root of the server. It also uses a key protected by a paraphrase when generated...
  10. P

    Issue Migration issue

    As I cant do this via ssh because either I don't known how or have the correct access, how would I migrate the email? When I moved to cpanel host originally they copied some files over, passwords and all. Is there a way of doing this from cpanel to plesk perhaps?
  11. P

    Issue Migration issue

    Forum mods...Is there a way of splitting my Migrator issue out of this thread into a new one as I've taken it off topic and really should be in it's own thread?
  12. P

    Issue Migration issue

    I don't think I have SSH as root. In the SiteGround cPanel I have the option of generating a SSH key (with a paraphrase), or uploading a key. Screenshot attached. I'm very new to Linux (Windows guy) and using/generating SSH keys is alien to me at the moment. I can't use the UI because that...
  13. P

    Issue Migration issue

    Hi Mark I tried the Website Importing component but had issues with it here: Resolved - Website import The control panel is cpanel. It's on Siteground so whilst I think I have ssh access I don't actually know how to use it. So I tried the website importer without success. I'd like to import...
  14. P

    A special topic for chatter about Plesk in the Clouds.

    My experience.... I'm familiar with Windows and working in Azure working on the Microsoft stack for many years, with just a little knowledge of Linux. However the small hosting company I run uses Siteground (mainly Wordpress) and I've outgrown it. Their upgrade plans upgrade the price but not...
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    Question Anyone using Plesk in Azure?

    Thank you I didn't notice that forum. I'll pop over there!
  16. P

    Question Anyone using Plesk in Azure?

    I'm using Plesk on an Azure Ubuntu VM using the official license included marketplace image. I'm looking to touch base with anyone else using Plesk in Azure to swap ideas and best practice etc. Whilst I'm fairly familiar with Windows servers in Azure, both Ubuntu and Plesk are new to me and...
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    Resolved Auto update failed

    I submitted this to support and they went through the same steps. Luckily by the time they checked, whatever was holding a lock on the files had released them and the issue had gone away. They were also able to fix my Wordpress issue Issue - Wordpress toolkit update progress stuck For...
  18. P

    Wordpress toolkit update progress stuck

    I asked support to look at this and it was fixed with the following: 1. Created a backup of Plesk database: # MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysqldump -u admin --skip-extended-insert psa > psa.dump.`date +%F.%s`.sql 2. Deleted tables, which had the task with the WordPress plugin update...
  19. P

    Resolved Auto update failed

    Logged out and back in with Chrome incognito and now the upgrades page shows the following screenshot and the only thing that is selectable is the Add/Remove Components icon, and still getting the error message "Failed to update Plesk. To solve this problem, you can send the update log to Plesk...
  20. P

    Resolved Auto update failed

    I'm obviously out of my league here as this is all new to me on a linux box. Tried ps auxx | grep 'dpkg\|apt' And I get this, with a different number for 7214 each time I run it datacen+ 7214 0.0 0.0 12944 1028 pts/0 S+ 19:56 0:00 grep --color=auto dpkg\|apt Tried to kill 7214...
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