• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    Resolved Issue applying SSL Ciphers

    So were are using POLipay as one of our payment gateways on WHMCS. We moved our company site from a cPanel Server in Australia to our own Plesk Server in New Zealand. We had an old POLipay plugin that appeared to stop working, so we updated to a new one from a company in Australia. It goes...
  2. T

    Issue Cannot load the ionCube PHP Loader - it was already loaded

    Did you ever get around to fixing this? It has been covered by multiple other forums etc. The Plesk article covers it... https://support.plesk.com/hc/en-us/articles/115004049574-Wordpress-Toolkit-shows-error-Cannot-load-the-ionCube-PHP-Loader-it-was-already-loaded
  3. T

    Issue LVE Manager and PHP Selector not working after upgrade to Obsidian

    Cheers Igor :)
  4. T

    Issue LVE Manager and PHP Selector not working after upgrade to Obsidian

    Issue is known about and being worked on: WEB-1642. Only appears to be affecting Plesk Version 18.0.20.
  5. T

    Issue LVE Manager and PHP Selector not working after upgrade to Obsidian

    I have just upgraded to Plesk Obsidian. Everything else appears to have worked, but now LVE Manager and PHP Selector aren't working. When you click on the link to open them the CloudLinux icon just keeps turning. I have tried removing and installing both again, but it still doesn't work. Any...
  6. T

    Issue Plesk default site - PHP not executing

    Hey Peter, thank you for that. Was wondering if it may have been to do with changing it to Prefork, as the php5 tick box was greyed out. Going on from that, as it is saying it is deprecated, is there an easy way to get Plesk to use PHP 7.x there?
  7. T

    Issue Plesk default site - PHP not executing

    Hey all, The default Plesk site (server address) won't execute PHP, it just downloads the files. The only thing that has changed is that due to licensing, we have turned on Apache instead of LiteSpeed. All I am trying to get going is the WHMCS status page. It was working before having to make...
  8. T

    LDA error message since last Plesk core update

    Well, too many issue and configuration pages out there. Had made some changes from Dovecot wiki (think it was official one) and got the issue above. Thank you Monty... after making that change (even though wiki had said not to set it that way), I got back to square one: Aug 30 00:25:00 plesk...
  9. T

    LDA error message since last Plesk core update

    Hey. I'm getting the error below: Aug 29 23:02:57 plesk postfix-local[2755091]: process '/usr/libexec/dovecot/dovecot-lda -d "$DELIVERED_TO"' stderr : /bin/sh: /usr/libexec/dovecot/dovecot-lda: Permission denied Aug 29 23:02:57 plesk postfix/pipe[2755090]: 5DFE41002E1: to=<email address>...
  10. T

    Resolved Failed to update the ModSecurity rule set

    Tried everything that everyone else had said to try, and none of it worked... even removing it completely (including package using rpm) and reinstalling it. Below are the steps I tried: 1. cp /etc/pki/rpm-gpg/RPM-GPG-KEY.atomicorp.txt `pwd`/aum-plesk-installer.asc 2. gpg --homedir...
  11. T

    Issue Onyx/12.5.30 and Litespeed

    Hi Igor, yes. I try to do most updates through Plesk, unless there is a critical patch that hasn't come out on Plesk.
  12. T

    Issue Onyx/12.5.30 and Litespeed

    So I recently went through the upgrade process to Onyx. It didn't go without issue, but was able to rebuild the config provided by the link on the home page after the upgrade. I then went to load one of the websites to test and got the error message "Forbidden: PHP engine is disable.". I was...
  13. T

    Plesk 12.5.30 Backup Restore Webserver down - PHP problems ?!

    This one should help: https://kb.plesk.com/en/125146
  14. T

    Plesk 12.5.30 Backup Restore Webserver down - PHP problems ?!

    First off, probably do a reconfigure to see if that fixes the PHP handler... /usr/local/psa/admin/sbin/httpdmng --reconfigure-all Path may be different for Debian...
  15. T

    Issue with Plesk LVE Manager

    I thought it was just a standard version that was installed via CloudLinux, and so control panel independent, but handled inside the particular control by it's module/plugin feature. I guess it must pick up what control panel is on the server, as it does install it to a different folder...
  16. T

    Issue with Plesk LVE Manager

    Thanks for your response Igor :-) Yeah I submitted a ticket with them earlier. They've advised they know about it. Posted here first as it was happening on the Plesk server, but not the cPanel server.
  17. T

    Issue with Plesk LVE Manager

    Oh, I have also tried updating it (without removing it), but of course, as you see, I still posted the issue.
  18. T

    Issue with Plesk LVE Manager

    Hey all, I am having an issue with LVE Manager in Plesk. It keeps defaulting to the link below: https://mydomainname:8443/modules/plesk-lvemanager/%5E?tab=selector The %5E being a "^". I can however remove the ^ to view it. This is happening in both the Admin panel, and the customer panel...
  19. T

    High IO wait

    We are currently experiencing high IO wait on our Plesk server and haven't been able to determine what the issue is. It seems to be fairly much random and happens quite often, even when doing things over SSH connection. The CloudLinux server is currently unlicenced (which we are going to...
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