• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    Resolved Change Virtual Host Directory

    Hello, Currently running CloudLinux 6.8 with Plesk Onyx and would like to change the virtual hosts directory. Have tried running the suggested method found here: - https://kb.plesk.com/en/1186 Steps: wget http://kb.plesk.com/Attachments/kcs-12467/transvhosts.pl chmod +x transvhosts.pl...
  2. C

    Resolved Configuration file errors following #8 update

    Okay, so since enabling wasn't working - ran the disable command. # /usr/local/psa/admin/bin/nginxmng -d followed by enable # /usr/local/psa/admin/bin/nginxmng -e followed by status # /etc/init.d/nginx status nginx (pid 224020) is running... Now nginx is running and all services are now...
  3. C

    Resolved Configuration file errors following #8 update

    Upgrade has been completed, nginx presents this error. - not starting nginx as it is disable in config Have run the enable command and status shows this is enabled. -/usr/local/psa/admin/sbin/nginxmng -e -/usr/local/psa/admin/sbin/nginxmng -s -/etc/init.d/nginx status nginx is dead but pid...
  4. C

    Resolved Configuration file errors following #8 update

    Thank you and here are the details, OS: CloudLinux 7 (nginx -V) nginx version: nginx/1.11.4 built with OpenSSL 1.0.1e-fips 11 Feb 2013 TLS SNI support enabled configure arguments: --prefix=/usr/share --sbin-path=/usr/sbin/nginx --conf-path...
  5. C

    Resolved Configuration file errors following #8 update

    Hello, Completed #8 update last night, today greeted by this error on admin login. -- New configuration files for the Apache web server were not created due to the errors in configuration templates: nginx: [emerg] unknown directive "passenger_root" in /etc/nginx/conf.d/phusion-passenger.conf:1...
  6. C

    Weak DH key fix

    Okay, found out the script created a duplicate 'ssl_ciphers' directive. Resolution to remove the duplicate and start CP service - https://kb.plesk.com/en/126774
  7. C

    Weak DH key fix

    Hello, When deploying the script here on the Plesk site for resolving weak DH keys and vulnerability, the script ran just fine but now the main admin panel does not load. - https://kb.plesk.com/en/125741 Running tests against a website following reboot, still mentions a weak DH key. Would...
  8. C

    Removing menu item remaining after a module has been removed

    Well. that was easy :) After cruising through 'tools & settings' panel, found an option under 'Plesk Appearance' > custom buttons. Where one had been created by the module install, selected and removed! Nice feature to have, thanks Chad
  9. C

    Removing menu item remaining after a module has been removed

    Hello, Recently installed a module to test and this is no longer required, while the module/extension removed the link to that module remains in the users portal on the right-side menu as shown in attached screen. Would appreciate any insight to remove this related link. Thank you, Chad
  10. C

    WHMCS PHP Session

    Hello, Testing out migrating WHMCS to our Plesk 12 install on CloudLinux - while all other PHP related apps are working just fine. WHMCS has the log-in(refresh) issue, where you try to log-in and the page simply refreshes. Have been in touch with WHMCS and they feel it's a php session...
  11. C

    phpmyadmin upload limit update

    Actually this has now been resolved - recreated plan and this one now works correctly, looks like a plan file was the cause and by recreating this fixed the settings.
  12. C

    phpmyadmin upload limit update

    Hello, Currently trying to get the upload limit within phpmyadmin to increase, have updated php settings with the corresponding plans, also tried directly on the server with no luck. The settings look to be updated and restart appropriate service, however no reflection of these limits to be...
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