• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Question How to use SFTP

    My customers wants to use secure connection to send sensitive data. I still have SSH acces forbidden in the website settings. Any lead ?
  2. S

    Question How to use SFTP

    Thanks, but SSH access seems to be forbidden. Where is this setting in Plesk? Should it be done at the service plans ? (see attachment)
  3. S

    Question How to use SFTP

    Hello, One of my customers wants to upload files to a directory on his website and wants to use SFTP access. I can't figure out how to do this in PLESK. I can only create FTP accesses. Thank you for your help.
  4. S

    Resolved DrWeb Antivirus sends many notifications "Your virus bases are obsolete."

    Hello, It worked for me. Thank you for the help
  5. S

    Resolved How to preserve Plesk poweruser view?

    Thanks you. I'm going to try Have a nice day
  6. S

    Resolved How to preserve Plesk poweruser view?

    Hello, Regularly the view of my plesk interface changes, especially when I consult the extensions pages. For example Acronis. I pass the command "plesk bin poweruser --on" in ssh to return to the desired view but it can change randomly. Is there a way to block this view ? (maybe with a more...
  7. S

    Resolved Can S.M.A.R.T. hard disk tests be done directly out of Plesk?

    Do you know what is the command to install the tool on CentOS Linux 7.9.2009 (Core) ? Thanks
  8. S

    Resolved Can S.M.A.R.T. hard disk tests be done directly out of Plesk?

    Noted. Thank you for your response
  9. S

    Resolved Can S.M.A.R.T. hard disk tests be done directly out of Plesk?

    Hello, Is there a way to run SMART tests on hard drives via Plesk? Thank you have a nice day. Best Regards.
  10. S

    Question Lot of mails with topic : Postfix SMTP server

    Hello. thank for the tip. I changed the SMTP server by Qmail.
  11. S

    Question Lot of mails with topic : Postfix SMTP server

    Hello, I receive a lot of mail with the topic : Postfix SMTP server: errors from XXX.XXX.XXX.XXX (IP) and the message : Transcript of session follows. Out: 220 mydomain.com ESMTP Postfix In: EHLO 3DAdJABN Out: 250-mydomain.com Out: 250-PIPELINING Out: 250-SIZE 10240000 Out: 250-ETRN...
  12. S

    Resolved unable to reach my website

    It worked after a few hours. I don't know how because the DNS didn't change. So it's solved
  13. S

    Resolved unable to reach my website

    Hello, I had to reinstall plesk on my server because of problems with my hard drives. I had to reconfigure my websites but I can't display them in the browser. The ping are good. Thanks for your help
  14. S

    Resolved file with .secure_site_id extension

    Hi. I found the answer. It's coming for the extension imunify360. I have a subscription to protect my server. See below the answer of the customer service. ------- "Thank you for contacting Imunify support. We can confirm those are internal files from Imunify360 for future features that are...
  15. S

    Resolved file with .secure_site_id extension

    Hello, I saw recently in the main folder of my websites (same location that httpdocs ) a new file : .secure_site_id The creation has been done in the middle of the night a few days ago. Do you know what this file is ? Thank you for your help Best regards,
  16. S

    Question How to have reseller tab in service plan

    Hello. Yes It's related. I'm going to open a support ticket
  17. S

    Question How to have reseller tab in service plan

    Dear all, What are the conditions to have the "Reseller plan" tab in service plans ? PS : the attachment is not from my Plesk. I dont' have this tab
  18. S

    Question How to change php version for website

    It's very weird. Each time the "PHP version and handler management" it's selected. but still not possible to change the php version. And when I want to update the service plan I have the reseller message (see screenshot) . Translate message : Warning: The following rights cannot be granted...
  19. S

    Question How to change php version for website

    Sure ! Thanks for your help
  20. S

    Question How to change php version for website

    I don't have a Reseller Plans tab. Only Hosting plans and Additional Services
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