• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Issue Access denied for user 'admin' when creating database on MySQL

    Thank you for the answer I tried and when i go to Plesk - database servers and try to change password i get the error "Unable to encrypt data: Access is denied. (Error code 5) at RegCreateKeyEx subKey=SOFTWARE\Plesk\PSA Config\Config\sym_key<br> at (registry::create line 42)<br> at...
  2. K

    Issue Can't install Plesk

    Hello Thank you the reply but disk space is not an issue, the disk is empty, its only windows 2012 installed and there is a lot of empty space
  3. K

    Issue Can't install Plesk

    Hello I am trying to install Plesk and when everything is downloaded i get the errors: Error: Cannot read Plesk version information. PRODUCT_ROOT_D value does not exist. at (getPleskReleaseInfo line 1272) at Failed to launch an examination.(wmain line 158) [2021-05-15 01:22:45.566471]...
  4. K

    Issue Unable to encrypt data

    Hello When i am trying to create a new database user i take the error "Unable to encrypt data: Access is denied. (Error code 5) at RegCreateKeyEx subKey=SOFTWARE\Plesk\PSA Config\Config\sym_key<br> at (registry::create line 42)<br> at (zif_plesk_symmetric_encrypt line 2303)" Can you help me...
  5. K

    Issue Access denied for user 'admin' when creating database on MySQL

    Hello When i try to create a database i get the error Access denied for user 'admin'. I tried to create a database from outside the Plesk connecting directly to the database with another user and it was successfully Where can i see the password of this user admin or change it? Thank you
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