• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Panel shows error after upgrading to 10.4.4

    Martin, could you provide output for next command: "ls -la /usr/local/psa/admin/plib/common_func.php3 /usr/local/psa/admin/plib/cmd_loginup.php; rpm -V plesk-core"? It looks like problem with upgrade of rpm packages or using of non-original library file (for examble, from old Plesk version).
  2. K

    Spam filter sensitivity error in Plesk 10.4.4

    Fix is available in 10.4.4 MU #4.
  3. K

    Plesk 10.4.4 update hangs

    Guys, could you provide output for "traceroute autoinstall.plesk.com"?
  4. K

    domain not working with www prefix on plesk 10.3.1

    Guys, fix for this problem is available in Plesk 10.4 (http://download1.parallels.com/Plesk/PP10/10.4/release-notes/parallels-plesk-panel-10.4-for-windows-based-os.html):
  5. K

    Migration Error, default certifcate

    Priora, what Plesk version do you use? For example, for Plesk 10.4.4 you can use next way: login to Control Panel as admin -> Tools & Settings -> SSL Certificates -> default certificate.
  6. K

    Mail Password Change Problem

    ilkerS, what Plesk version do you use? I see, that the same problem was fixed in Plesk 10.2 MU#4 (http://kb.parallels.com/111196). P.S. I advice to use last version - Plesk 10.4.4.
  7. K

    Why can't I find 10.4 Update?

    Production version of 10.4 is completely available since Nov 18.
  8. K

    Unusable Control Panel after upgrade

    KamilR, your problem was fixed in Plesk 10.4.4 MU2 (http://kb.parallels.com/en/112785). Install last microupdates, it should help you.
  9. K

    Plesk creates multiple httpd.include

    Plesk saves only 5 last config files, other will be removed during execution of Plesk daily maintenance script. For example, it works on Plesk 10.4: # ls /var/www/vhosts/domain.test/conf/ |wc -l 18 # /usr/local/psa/bin/sw-engine-pleskrun...
  10. K

    Plesk creates multiple httpd.include

    This number is hardcoded inside Plesk code. It is equal to 5. It will be implemented in one of the next updates.
  11. K

    Resolved Unable to obtain the latest version of Parallels Products Installer

    Thanks. We will inform OVH that their mirrors are inconsistent.
  12. K

    Resolved Unable to obtain the latest version of Parallels Products Installer

    Guys, it is very strange. I installed/upgraded to 10.3.1 w/o any problems 10 minutes ago. Could you please check your autoinstaller logs (/tmp/autoinstaller3.log)? It should contain next lines: "Getting new version of Parallels Installer... SourceUrl: original source url is...
  13. K

    WebAdmin: 405 - HTTP verb used to access this page is not allowed.

    Fix will be available in the next release.
  14. K

    pre10-backup-convert error

    Fix of problem is available in 10.3.1 MU8.
  15. K

    Bug (domain inactive for backup)

    Planck, could you please provide logs from $PLESK_DIR/PMM/logs/*.log (send it as private message).
  16. K

    Resolved Two bugs in Plesk 10.3.1 (and below)

    King555, thank you very much for your bug reports. We reproduced 1 & 3 problems. Could you help to us with 2nd problem? Next information will be useful: 1. what debian do you use - x32 or x64? 2. How did you perform upgrade (from which Plesk version)? 3. Can you provide file with...
  17. K

    MySQL connections exceeded

    Previous comment is about admin mysql. Config for client mysql is available here - \Plesk\Databases\MySQL\data\my.ini.
  18. K

    Mail Account Problems

    Silence, could you please provide ssh access to your Plesk (send it with private message)? Problem occurs because of database non-consistency that may be caused by manual editing or product bug.
  19. K

    pre10-backup-convert error

    NikolaV, thanks. We sent private message with fast workaround to you. This problem will be fixed in the nearest update.
  20. K

    Massive problems after upgrading to 10.3.1

    Such problem may occurs because of: 1. upgrade to 10.3.1 from "preview" build of one of previous Plesk versions 2. manual installation of "preview" build of our php ("preview" build in autoinstaller3.log - 11041315) Try to upgrade your php to php53 via our autoinstaller (or remove all...
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