• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. CCHickman

    Whats new in 10.3?

    I know this isn't troubleshooting, but upon installing for CentOS 5.6 64-Bit, I had two problems: <?xml version="1.0"?> <error><type>PleskFatalException</type><message>Components::componentUpdate() failed: Unable to exec utility packagemng: file does not exist or is not executable...
  2. CCHickman

    PLESK 10 Mail Handlers - Cannot stat entry - No posted solutions work.

    M - I followed the same knowledgebase help ... I've removed all of the handlers and recreated with mchk -- and I still get the same results that you are demonstrating in your maillog. It's rebuilding things incorrectly, I believe. Our scenario is EXACTLY the same and it brings me...
  3. CCHickman

    Plesk 10.1.1 and third-party webmail

    This is all fine and dandy if you want to install... say 'gmail' and add the webmail service URL as http://www.gmail.com But what if you want to install RoundCube and Squirrelmail alongside Atmail and HORDE? The url would be http://www.[domain].com. This facility is seems to be nothing...
  4. CCHickman

    Email short names

    If you're using postfix, that's why. Additionally, I ran into the problem that if there was a conflict wherein two accounts would have matching username/password pairs, I could not re-enable shortnames (for obvious reasons). As soon as I fixed this, the ability was magically granted to me.
  5. CCHickman

    Plesk 10.2 Problems — Still No Solutions...

    Okay, I'm retracting this because I'm confused. What I was saying here may have been previously true on 9.x, but I took the time to visit: /usr/local/psa/admin/conf/generated And I can see that this has replaced /etc/psa-webmail/* So... forget what I said.
  6. CCHickman

    Upgrade from 10.0.1 to 10.2.0 crashed the Plesk Panel

    I'm with Mickael on the fact that THAT seems to fix a LOT of problems.
  7. CCHickman

    Plesk 10.2 Problems — Still No Solutions...

    Gene -- Maybe you didn't understand me :) The files should be the domain name -- I meant 'top level domain' by tld -- i.e., if you hosted google.com in PLESK (would be interesting), the file would be: google.com (not google.tld, or google.com) and it would contain 1 line...
  8. CCHickman

    Internal error: /var/www/vhosts/domain.com/httpdocs is out of webspace

    Okay - is this the problem -- PLESK 10.2 is CONSISTENTLY screwing up when you rename domain names? :) I have had this happen to web AND mail. I'm convinced that this is the #1 hotfix needed RIGHT NOW. Is Igor the only PSA Staff who frequent these forums?
  9. CCHickman

    reinstall qmail or reinstall qmail-queue

    Heiko: I can absolutely understand. IT seems that qmail / qmail-queue likes to break whenever something else breaks. My best suggestion for you is to remove all of the PLESK qmail RPMS, any 3rd party (ART Spamassasin / Qmail-scanner?), and reinstall. I did this with nodeps after turning off...
  10. CCHickman

    List of PLESK 10.2 Issues

    CentOS 5.6 64-Bit, PSA 10.2, 1&1 Quad Core Server My bug list: - Server Health Monitor XML Error - Renaming Domains Breaks Sites / E-mail - When renaming domains (so as to fix problems with their configuration), I have had at MANY times the website files at /var/www/vhosts/ and the mail...
  11. CCHickman

    Plesk Healthmonitor Parsing Error Plesk 10.2

    Same Problem I have the same problem now. PLESK 10.2 has turned out to be the most bug-riddled version that I've ever used :( -- and I'm a very optimistic person when it comes to PLESK :) -- I have never pissed on it mainly because the freaks who claim that they'd rather use cPanel weird me...
  12. CCHickman

    Internal error: /var/www/vhosts/domain.com/httpdocs is out of webspace

    Same issue happening right now on a domain that I renamed -- BUT -- I followed your directions and the files ARE in the right place.
  13. CCHickman

    reinstall qmail or reinstall qmail-queue

    What kind of errors are in your mail log? /var/log/psa/maillog If you are getting 'cannot stat' errors to do with spam, spf, or domainkeys, then you at least have a friend right here :) These were all corrected by upgrading to PSA 10.2. I think that realistically, PSA 10.2 didn't fix...
  14. CCHickman

    Application Vault App Installs hang at 0%

    PLESK 10.2, CentOS 5.5, AMD 64-Bit It's as simple as the title - no errors - just all apps hang at 0% for install - including PLESK 10.2's suggested 'osTicket'. I have many clients who are excited to use the app vault - no one has posted about having this issue. I've had it since PLESK...
  15. CCHickman

    plesk 10.2.0 upgrade failed

    I'm sorry that that did not help :(. I'm posting like mad in hopes that my unresolved issues will get noticed :) - the good thing with yours is that it does look like several people have posted about this issue.
  16. CCHickman

    Application pack for Plesk

    You could get a new server from a hosting company that provides this with their PLESK License. I might get flamed for this - but I've gone to many high quality hosting providers, but keep coming back to 1and1.com as their plesk licensing is amazing and their serial console for recovery is a...
  17. CCHickman

    Wordpress, other apps, and permissions

    To weigh in on this - AtomicTurtle's ruid2 is a wonderful solution. I did FastCGI and found my server ended up totally memory leaking left and right and httpd crashed. I develop Wordpress sites and have about 30 with this solution. Each time I add a new site, I edit...
  18. CCHickman

    Upgrade to 10.1.1 fails because of php 5.2.x

    As a silly suggestion - why bother with PHP v5.3 right now? While most developers have been making sure their code is compliant, I had a nightmare of a time upgrading to v5.3 -- as many sites would simply not be compliant - and many sites used commands that were depreciated in v5.3. What's...
  19. CCHickman

    Cannot update plugins in WP 3.1.1 : permission issues

    Not sure if this is helpful, but atomicorp has 'ruid2' in their repos. This allows Wordpress plugins to install without having to enter FTP login/passwords - you can configure it site by site to run under the same credentials as a FTP user. The directions for ruid2 aren't really there (you...
  20. CCHickman

    Incoming mail delay (huge)

    Turn off Greylisting in Settings > Mail Honestly, I love the idea behind Greylisting. Do you know how it works? http://en.wikipedia.org/wiki/Greylisting Based on reading that, you'll understand that the first time an e-mail from a server is received, it is rejected as if your...
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