• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. DigitalSplendid

    Question How to download backup of WordPress site

    No. Will be migrating to Hostinger.
  2. DigitalSplendid

    Question How to download backup of WordPress site

    Recently, I sold a website built with WordPress (hosted on AWS Lightsail, Plesk Web admin edition). I need to transfer backup file. Not sure if this done from Backup Manager. While one backup (Oct 1) under System Notes: Part of server backup, others: Part of server backup. Incremental. Help...
  3. DigitalSplendid

    Resolved Redirecting to old domain

    The issue is resolved. Maybe, it was DNS propagation time that created this issue. Thanks.
  4. DigitalSplendid

    Resolved Redirecting to old domain

    Since I am unable to access WordPress admin panel, unable to go to Settings and change url from there.
  5. DigitalSplendid

    Resolved Redirecting to old domain

    Thanks for Thanks for the support. I have updated site URL (kindly refer screenshot). Still redirected to old domain name.
  6. DigitalSplendid

    Resolved Redirecting to old domain

    Changed domain name from worksplendid.com to carfinsure.com. Now when I type carfinsure.com, it is redirected to worksplendid.com. Kindly help.
  7. DigitalSplendid

    Issue 403 error: Unable to access blog posts

    Here is the screenshot: https://www.canva.com/design/DAFCP5FpsBs/Lldkb4S8ktTPAu_wxx05Ag/view?utm_content=DAFCP5FpsBs&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton Still getting 403 error...
  8. DigitalSplendid

    Issue 403 error: Unable to access blog posts

    After entering sudo su, getting # prompt. But unable to enter password. This is the screenshot of entered commands: https://www.canva.com/design/DAFCP5FpsBs/Lldkb4S8ktTPAu_wxx05Ag/view?utm_content=DAFCP5FpsBs&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton
  9. DigitalSplendid

    Issue 403 error: Unable to access blog posts

    After entering $ sudo su I did not get any prompt to enter password. Still entered. Will the password be the same as used to login to Plesk panel...
  10. DigitalSplendid

    Issue 403 error: Unable to access blog posts

    On Lightsail terminal (SSH), used the following command: /var/www/vhosts/webcosec.com/httpdocs Here is the output (screenshot). It may be that I am not using SSH properly.
  11. DigitalSplendid

    Issue 403 error: Unable to access blog posts

    On this website (Webcosec.com), the blog posts are showing 403 Forbidden Error (https://webcosec.com/index.php/2022/05/24/roadmap-for-your-business-going-online-as-you-start-from-scratch/). From Tools and Settings, I have exercised all the repair options. Hosted on AWS Lightsail and using free...
  12. DigitalSplendid

    Directory path for WordPress site migration to Plesk using Migrator Guru plugin

    Yes, I noticed that wpconfig.php file is inside httpdocs folder. So under Directory Path, entered httpdocs. And the migration completed successfully.
  13. DigitalSplendid

    Directory path for WordPress site migration to Plesk using Migrator Guru plugin

    I am in the process of migrating a WordPress site hosted on WP Engine to Plesk Ubuntu Web Admin Edition hosted on AWS Lightsail using Migrator Guru plugin. I previously used /var/www/vhosts/NAMEOFSITE under Directory Path. This did not work and getting error message: The specified directory does...
  14. DigitalSplendid

    Connect with a domain name

    I can now access root panel. Apparently this command was run: mysql> UPDATE IP_Addresses SET main='true' WHERE ip_address='3.109.31.170'; But when I try to remove the other IP address with this command: UPDATE IP_Addresses SET main='false' WHERE ip_address='172.26.3.52';, I get Command Not...
  15. DigitalSplendid

    Connect with a domain name

    Could you suggest how I login to the server as root account.
  16. DigitalSplendid

    Connect with a domain name

    Entered: sudo plesk db dump psa > /root/psa_backup.sq Once again, getting Permission denied (https://www.canva.com/design/DAE1B0S6Kdo/xaTXj8vq6NuaNr71TEIMGA/view?utm_content=DAE1B0S6Kdo&utm_campaign=designshare&utm_medium=link&utm_source=sharebutton).
  17. DigitalSplendid

    Connect with a domain name

    Thanks for the prompt reply. Which command I should run to do under root account/use sudo? I entered sudo and then plesk db dump psa > /root/psa_backup.sql. Again got permission denied error...
  18. DigitalSplendid

    Connect with a domain name

    https://www.canva.com/design/DAE1BsT289M/PCtpMQbSj8ghSgvmul9b_g/view?utm_content=DAE1BsT289M&utm_campaign=designshare&utm_medium=link&utm_source=sharebutton Getting Permission Denied as I enter: plesk db dump psa > /root/psa_backup.sql
  19. DigitalSplendid

    Connect with a domain name

    Unable to remove the other IP address: https://www.canva.com/design/DAE1BtbJQAg/CwJx0NqHTmzAIn2vMjpxpA/view?utm_content=DAE1BtbJQAg&utm_campaign=designshare&utm_medium=link&utm_source=sharebutton
  20. DigitalSplendid

    Connect with a domain name

    https://www.canva.com/design/DAE1BQYZJQ8/TtaF0LyP4bJzKadLbXEAfw/view?utm_content=DAE1BQYZJQ8&utm_campaign=designshare&utm_medium=link&utm_source=sharebutton 3.109.31.170 showing twice. Also, unable to delete 13.127.114.251.
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