• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik Once again I could access only up to digitalsplendid.host but not beyond. Also, I find it strange to access FTP. It does not work with FileZilla when I enter: Host: digitalsplendid.host Username: splendid1008 Password: xxxxxxxx It shows Error: Could not connect to server. But...
  2. DigitalSplendid

    Issue Unable to activate SSL despite A record added

    @Peter Debik With IP address as 65.0.253.2, the A record on NameCheap kept as it was. This time after installing a fresh WordPress instance, the SSL is showing activated.
  3. DigitalSplendid

    Issue Unable to activate SSL despite A record added

    @Peter Debik I have started once again from scratch. Once again when I added 65.0.253.2 as A record for domain name digitalsplendid.host, it failed to connect (nor for that matter SSL activated). Next, I went to IP Address (under tools and settings) and find two fields: IP Address and Public...
  4. DigitalSplendid

    Issue Unable to activate SSL despite A record added

    @Peter Debik Thanks once again. As of now, unable to access Plesk login page. As mentioned in the tutorial, " The new IP should not be added under Plesk > Tools & Settings > IP Addresses before applying the instructions below. Remove it if it's already added." So, I perhaps need to access...
  5. DigitalSplendid

    Issue Unable to activate SSL despite A record added

    @Peter Debik While making the above changes, I might have done something wrong. Now, unable to access Plesk login page. After typing sudo plesk login on SSH, here is the URL https://65.0.253.2/login?secret=uwyWP_SBtwApE0QOVQ-meHgtJjSo8UNi-kCCPdjbz68wdmsi ubuntu@brave-moore:~$ But the...
  6. DigitalSplendid

    Issue Unable to activate SSL despite A record added

    After opting for static IP, the new IP address is 65.0.253.2. This actually on the browser takes me to Plesk admin dashboard. Once logged in to Plesk, I see the IP address 15.207.86.22 (which I remember was the IP address or Public IP before opting for static IP option). It is intriguing how the...
  7. DigitalSplendid

    Issue Unable to connect domain name with WordPress instance on Plesk Ubuntu

    @Peter Debik Thanks for the continued support. Since hosted on AWS Lightsail using Plesk Ubuntu, opened a ticket with both. Right from the beginning I was finding it difficult to connect domain name with hosting. Since initially it was Public IP, I thought opting for static IP within...
  8. DigitalSplendid

    Issue Unable to connect domain name with WordPress instance on Plesk Ubuntu

    From my Lightsail account, installed a new instance of Plesk Hosting Stack on Ubuntu. Intend to connect domain name giftsplendid.fun with WordPress website. Updated A credentials with the domain registrar NameCheap. Yet, the proposed WordPress instance not connected with the domain name. Neither...
  9. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik What should I choose under Access to the Server over SSH. Forbidden by default.
  10. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik Thanks once again. Earlier I was using Public IP. Now, I have opted for static IP option. It appears that I need to start from scratch.
  11. DigitalSplendid

    Issue Unable to activate SSL despite A record added

    I have domain name digitalsplendid.host registered with NameCheap. Added A record as part of connecting with a WordPress instance using Lightsail Ubuntu Plesk. SSL for digitalsplendid.host not activated. Getting this message: Could not issue an SSL/TLS certificate for digitalsplendid.host...
  12. DigitalSplendid

    Issue Unable to connect with FileZilla

    Under Owner/Group, it shows rajbag2025 psaserv.
  13. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik Thanks once again. How do I know the ownership of the subscription.
  14. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik Also not sure how "Access to the server over SSH" will implicate my FileZilla access.
  15. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik Thanks for the prompt response. I could access /var/www/vhosts/digitalsplendid.host. But cannot get into files/directories within digitalsplendid.host. Is it due to permission issue that I need to correct through Flie Manager under Plesk dashboard.
  16. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik Thanks so much for the support. I could see the domain names but unable to access files. Is it due to permission issues?
  17. DigitalSplendid

    Issue Unable to connect with FileZilla

    It appears that I have been able to connect through FileZilla. However, not sure how to get hold of WordPress files.
  18. DigitalSplendid

    Issue Unable to connect with FileZilla

    Launched a Plesk Hosting Stack on Ubuntu through Amazon Lightsail. Not sure if it comes under Plesk Obsidian or Plesk Onyx. My query is regarding connecting with FTP using FileZilla. Intend to migrate a WordPress instance from AWS Lightsail WordPress (Bitnami) to Lightsail Plesk. 1 I have...
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