• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. phoenixisp

    Unable to send e-mail / login to webmail

    Yes sir, that is a txt record. This forum does not allow for spacing or it would have been easier for you to figure it out. As far as restarting named, you can do it as I outlined in SSH or in the Plesk control panel go to "Server" -> "Service Management" and restart the "DNS Server (bind)"
  2. phoenixisp

    Unable to send e-mail / login to webmail

    OK, I see a couple of mistakes that more than likely are causing your issues. One thing is that your PTR is wrong and another is that you have no record for webmail. Here's how I would set it up: domain.com A 111.222.333.444 www.domain.com A 111.222.333.444 ftp.domain.com...
  3. phoenixisp

    Unable to send e-mail / login to webmail

    Do you have a PTR record in your DNS setup? How about a text SPF? Without these usually AOL and others will block your emails. Can you post your DNS entries here?
  4. phoenixisp

    Horde has vanished!

    try running this from the command line and see if it helps: # /usr/local/psa/admin/sbin/websrvmng -v -a
  5. phoenixisp

    What is the best way to set up a Secondary DNS server in Plesk?

    Another option would be ART's Secondary DNS project. Check it out here: http://www.atomicrocketturtle.com/Joomla/content/view/50/29/
  6. phoenixisp

    Installed 8.4 but plesk did not start

    To get more efficient help here it would be wise to include your operating system and other server variables. That being said, assuming you have a RH or CentOS flavor, from the command line try: #service psa start If it fails to start you can check your logs to find the exact error.
  7. phoenixisp

    Secondary DNS

    ART has an excellent solution for this. Check it out here: http://www.atomicrocketturtle.com/Joomla/content/view/50/29/
  8. phoenixisp

    email problem

    This could be a couple of reasons, such as: Do you have a reverse DNS entry for the host? Do you have an SPF entry in your DNS zone? Have you checked to see if your IP is blacklisted?
  9. phoenixisp

    Domain not viewable when viewing www. but is without

    Hate to be obvious, but is there an "A" record for www in your DNS setup?
  10. phoenixisp

    Bind DNS Slave Server

    Check out the Turtle's secondary server setup. I've been using it successfully for a while now. http://www.atomicrocketturtle.com/Joomla/content/view/50/29/
  11. phoenixisp

    Plesk 8.2 and php.ini file location?

    You didn't say which OS you have, but more than likely it's /etc/php.ini.
  12. phoenixisp

    8.2 Upgrade Fails

    Dave, you need SSH access to do this. If you do, here's how to get into mysql: #mysql -u -p`cat /etc/psa/.psa.shadow`
  13. phoenixisp

    sendmail service is stopped

    Plesk doesn't use sendmail - it uses qmail.
  14. phoenixisp

    8.2 Upgrade Fails

    I had the same problem. Log into mysql and do: mysql> ALTER TABLE clients ADD uid VARCHAR(36); This thread is all about that uid error: http://forum.swsoft.com/showthread.php?s=&threadid=45729&highlight=Unknown+column+uid+in+field+list
  15. phoenixisp

    how to see webmail

    Do you have an "A" record in your DNS for webmail?
  16. phoenixisp

    DNS confusion in /etc/hosts

    Your /etc/hosts file should look like this: 127.0.0.1 localhost.localdomain localhost xxx.xxx.xxx.xxx server1.domain.com server1 Of course, change the x's to your base IP address and server1.domain.com to your server's actual hostname. That should take care of it.
  17. phoenixisp

    ERROR: PleskException

    You do not say what OS is on your server. But you may be able to find more information by checking /var/log/messages if you are running a Redhad/CentOS type of OS.
  18. phoenixisp

    Webmail away after Upgrade

    From shell, try this: /usr/local/psa/admin/sbin websrvmng -a -v
  19. phoenixisp

    Hidden Cron Jobs

    Thanks faris - that did the trick!
  20. phoenixisp

    Hidden Cron Jobs

    My CentOS 4/PSA 8.1.1 server has been attacked. I think I have it tightened up except that when I check my cron log there are 2 entries that I can't find when I run crontab -e. The 2 are running every 1 minute. I have checked all files in cron.d, cron.daily, etc. How do I remove these...
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