• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. I

    Roundcube Unable To Send Email After Upgrade

    I've submitted the issue to development team. It will be fixed soon. As a temporary workaround you can remove roundcube and reinstall it.
  2. I

    Postfix and "Send from domain IP" options are ignored

    Yes, I'll ask forum developers to mark me with "Parallels Team", thanks. The issue was confirmed for case when messages sent via sendmail (php mail() function, for example). I suppose it will be fixed soon. Thanks for reporting.
  3. I

    bug with plesk bin dns --del domain.com -txt "v=spf1 +a +mx"

    Hi, Macarenom! Thanks for reporting, I've submitted report to development team. I suppose it will be fixed in one of upcomming MUs
  4. I

    Unable to generate the web server configuration file after "upgrade" to V12

    can anybody show me the content of the certificate on which configuration test failed? It's in error message: [emerg] PEM_read_bio_X509_AUX("/opt/psa/var/certificates/cert... It can be done with following command: # cat /opt/psa/var/certificates/cert... You can send the output into PM.
  5. I

    Postfix and "Send from domain IP" options are ignored

    same result for ip alias (eth0, eth0:0) - Plesk works as expected.
  6. I

    Postfix and "Send from domain IP" options are ignored

    Hi, Mickael! I was not able to reproduce it. My plesk12 on debian7x64 with postfix works as described in release notes. So I cannot confirm it's a bug. Please, look at PM from me.
  7. I

    New Mailbox ERROR

    try to reconfigure domains: # /usr/local/psa/admin/bin/httpdmng --reconfigure-all
  8. I

    Internal error: Unable to find service node for web service on domain with id=

    Operations with domains on Suse13.1 OS executed with failures in case bind service is disabled or 953 port is blocked by firewall rules. This can lead to database inconsistency. I've submitted report to development team. The issue will be fixed in one of upcomming MUs. Thanks for reporting.
  9. I

    Internal error: Unable to find service node for web service on domain with id=

    I was not able to find anything similar to your problem in our local environment. Have the installation completed without errors? any errors in logs? Could you send me logs of autoinstaller? (/var/log/plesk/install/*)
  10. I

    Service provider view missing in plesk 12 on ububtu 14.04(only power panel available)

    You won't be able to use new plesk12 features with "old" keys.
  11. I

    Service provider view missing in plesk 12 on ububtu 14.04(only power panel available)

    It can be restricted by your license http://www.parallels.com/products/plesk/plesk-editions/
  12. I

    BUG: PostgreSQL server adding is weird.

    Yes, database-server command-line utility will now check the license restictions.
  13. I

    Spam dont move to SPAM folder

    more commands to show output: # cd /var/qmail/mailnames/<domain-name>/<mailbox-name>/ # cat .spamassassin/user_prefs # tail -n 10 /etc/mail/spamassassin/local.cf # find -type d # /usr/local/psa/admin/sbin/mail_handlers_control --list --json | grep '<mailbox-name>@<domain-name>' -A 4 -B 6
  14. I

    Spam dont move to SPAM folder

    Did you install dovecot via autoinstaller? Could you show the output for the following command: # dpkg -l |grep -i dovecot
  15. I

    Spam dont move to SPAM folder

    try to use # /usr/local/psa/admin/sbin/mchk --with-spam
  16. I

    Spam dont move to SPAM folder

    could you also specify was it upgrade from previous Plesk version or clean install of 12.0.18?
  17. I

    Spam dont move to SPAM folder

    I see you've specified mail.log file contain nothing interesting, but plesk mail subsystem store mail logs by default here: /var/log/maillog could you check it? you can also send GTUBE message from external host and post logs here. It should containg string like dovecot: service=lda...
  18. I

    Spam dont move to SPAM folder

    could you specify following information: - Plesk panel version and the latest MU installed - Operating System - Mail Server you are using
  19. I

    Roundcube Unable To Send Email After Upgrade

    try to inspect roundcube log files for error messages /var/log/plesk-roundcube/*
  20. I

    BUG: PostgreSQL server adding is weird.

    Why didn't you use autoinstaller for this purpose?
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