• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. I

    Roundcube webmail "could not save new password"

    This may be because my host has disabled the mail server while they identify a source of spam. Will see whether it makes a difference when it is re-enabled.
  2. I

    SPAM attack

    1. My host is now suggesting that my cause of this is malware. They are doing a scan. Is there another way to find if there is an offending script, without having to go through every website individually? 2. My mailog also shows connections from Russia and China which would seem to suggest...
  3. I

    Roundcube webmail "could not save new password"

    Running Plesk 11.5 with updated #13. In Roundcube | Settings | Password, when I enter my current password, and a new one, on clicking Save, I get an error message "could not save new password". Is there something I have to enable in Plesk to enable this to work? It would also be nice if...
  4. I

    SPAM attack

    I think my server has the same problem. Did you ever find out how access was gained? My host speculated that they brute-forced a password for an SMTP email account. I'm having problems identifying the email account that may be compromised, as the "account" name is not showing an existing smtp...
  5. I

    Remove Domain Alias warns it will delete all related files, etc

    I think the wrong text is displayed for the option "Remove Domain Alias". In Plesk 11.5.30 Update #13, in a Webspace, on the Websites & Domains tab, if I click an alias, a window appears for the alias with the option to "Remove Domain Alias". If I move the cursor over the text "Remove Domain...
  6. I

    FTP Secure and FireFTP

    [Originally posted incorrectly to "Plesk the for Windows" section] I'm trying to access my server over FTP secure and the fireFTP add-on for Firefox v22. Has anyone succeeded? I'm confused by the number of options. In fireFTP (v.2.0.16), there are four options for secure FTP (1) Auth TLS...
  7. I

    Parallels Panel update failed

    I received a similar message after updating from Plesk 11.0.x to Plesk 11.5.30 Micro Update #30. My hosts tweaked something yesterday, so the messages went away, but this morning, the error message is back. So my host has disabled automatic minor updates, so that Update #6 is still pending. The...
  8. I

    Plesk 11.5.30 Email ERR Temporary Problem, please try again later.

    All fixed. My host was able to enable short email account usernames (I guess there's a command line command, rather than the setting on the "Server-Wide Mail Settings" page). The Spamming error message is also fixed, see "Spamassassin Problems in Plesk 11.5.30 MU#3". Thank you for your suggestions.
  9. I

    Spamassassin Problems in Plesk 11.5.30 MU#3

    That worked for me too. Thank you
  10. I

    Spamassassin Problems in Plesk 11.5.30 MU#3

    I've solved (2) above, and can now download email, see my post "Plesk 11.5.30 Email ERR Temporary Problem, please try again later."
  11. I

    Plesk 11.5.30 Email ERR Temporary Problem, please try again later.

    I'm not sure, and will have to contact my host. I do have a long mailog file, but am not sure what I am looking for. There are (a) a number of entries for: courier-pop3d: LOGIN FAILED, (b) No mention of spamassassin or mchk. I'll contact my host. There was an issue during the Plesk upgrade...
  12. I

    Plesk 11.5.30 Email ERR Temporary Problem, please try again later.

    Perhaps a related issue, is that I find that spam filtering not working. If I disable it for a mailbox, and then re-enable and chose "Delete all spam messages", then I get the error message: Error: ERROR:spammng:Multiple errors occurred: Command...
  13. I

    Plesk 11.5.30 Email ERR Temporary Problem, please try again later.

    After upgrading Plesk from 11.0.x to 11.5.30 #6, I found that myself and several of my clients could no longer receive email (Outlook, Eudora and Thunderbird), and were getting an error: "ERR Temporary Problem, please try again later." I eventually tracked it down to the mail server requiring...
  14. I

    Spamassassin Problems in Plesk 11.5.30 MU#3

    @seebii Did you get a solution to this? I'm having two problems similar to this since updating from Plesk 11.0 to 11.5.30 MU#6: 1. I get a similar error message when I try and create a new mailbox with a new password, although the mailbox is created, and I can delete it. 2. Myself, and...
  15. I

    Two PHP versions linux Plesk HOWTO

    This would be a very welcome addition to Plesk. PHP 5.5 is about to be released, making PHP 5.3 out of date. I have customers who want to use PHP 5.4, and I can't keep them all happy. It would be even better if each customer could choose different PHP versions for different domains.
  16. I

    Under Attack?

    Thanks for that. I'm not sure if it's what I want, but I shall give it a thorough read through.
  17. I

    Anti-malware software?

    Thanks for that. It would be nice to see some software that scanned all incoming software, so that it helped prevent infection of malware.
  18. I

    Anti-malware software?

    Does Plesk or someone else, offer Anti-malware software that could detect infected files that are being uploaded via FTP? The Plesk Premium Anti-virus software seems to be mailbox only. I guess I'm looking for something like MS Security Essentials, which automatically scans every files that...
  19. I

    Under Attack?

    1. Someone mentioned a brute-force FTP attack, with the log showing about 10 attempts per second. Is it not possible to restrict attempts to the same account, to only once per ten seconds or more? 2. I think cPanel has an option to disable FTP access, unless you enable it in the Control Panel...
  20. I

    Error sending Mails (#4.3.0) qq trouble in home directory

    I solved this problem by deleting the mailbox, and recreating it (obviously remembering to copy all the settings first).
Back
Top