• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. V

    Blank screen after upgrade/update

    Hi @Djjh! Seems you upgrade is incomplete: /usr/local/psa/version shows 12.0 but microupdates.xml shows 12.5. Try this KB article: http://kb.odin.com/127211
  2. V

    Plesk 12.5: Hourly incremental Backup (via CLI?)

    Hi @flex1. In Plesk 12.5 mail and databases are always fully backed up. You can see a notice in UI for example:
  3. V

    Resolved FTP: User account already exists.

    1. Does this user present in /etc/passwd ? 2. Does this user present in the list of sys users in plesk db? # plesk db "select login, home from sys_users"
  4. V

    error 503 everynight

    Hi @LucillaV! Maybe there are some scheduled backups with enabled suspend during backup?
  5. V

    Resolved FTP: User account already exists.

    Hi @sdmx80! Try to run: # plesk repair ftp It can clean up orphaned FTP users. The root cause can be that FTP user could be locked by some process while removal.
  6. V

    Outgoing mail limit not working properly

    I checked on our test environment and I can confirm that Outgoing Limiting and MagicSpam conflict with each other. But both of them can filter outgoing spam. I suggest you to choose one of them.
  7. V

    Outgoing mail limit not working properly

    Hi @Ivo. You had a suggestion about magicspam plugin. Have you tried temporary disable it?
  8. V

    Multiple PHP Versions in Plesk 12.0 Out of the Box!

    Hi @w00t! Maybe you compiled PHP without CLI using "--disable-cli" option?
  9. V

    WordPress plugins_api

    Hi @roadrash! Could you please clarify several points: Do you want to have some wp-plugins installed by default when user installs a new WordPress instance? Do you want to put some .htaccess by default when user installs a new WordPress instance? Or you just have .htaccess file and you want...
  10. V

    After login redirect to create subscription

    Hello, @tschorakl! This behavior means you are switched to Power User View but doesn't have any admin subscriptions. Could you please answer several questions: 1. What version of Plesk did have before upgrade to Plesk 12.5? 2. What license edition do you use?
  11. V

    problems after update to plesk 12.5

    Also very similar issue is described in the following KB article: http://kb.odin.com/122371
  12. V

    mysql odbc error: apsc user password mismatch - access denied

    Hi @jens1! If you use Plesk 12.5 you can use Plesk self-repair feature to fix password of apsc user. It's made in scope of database repair aspect: # plesk repair db
  13. V

    problems after update to plesk 12.5

    I suppose your upgrade failed with some error from yum and now you have packages both from Plesk 12.0 and Plesk 12.5. You can check it by: # yum check And see it'll report the conflicted packages (errors like "psa-12.5.30-cos7.build1205150826.19.x86_64 is a duplicate with...
  14. V

    Linux: Different PHP versions are used on the same domain

    Hi @kiav! Unfortunately there is no such opportunity on Linux. Could you please describe what is your case and maybe we can advice you some workaround.
  15. V

    Apache server status page showing server IP's only

    What is output of: # apachectl -M | grep remoteip
  16. V

    logon with plesk mobile app

    Hi @duvide! You should use "admin" or some customer login. Root login is not supported by the app.
  17. V

    Bug found together with Solution in "Wordpress section" of Plesk

    Tried with manually installed wordpress but still cannot reproduce the issue in our test environment. By "stopped web hosting" you mean: 1. change hosting type on Hosting Settings screen 2. disable domain 3. or something else?
  18. V

    [PPP-18133] Plesk 12.5, php_admin_value in domain httpd.conf

    Hello, @BastienB Thank you for reporting the issue. I confirm that it's bug with ID PPP-18133 in our internal tracker. I hope it'll be fixed in upcoming microupdates. Unfortunately, I cannot suggest you any workaround.
  19. V

    Plesk 12.5 Subdomains do not interpret PHP!

    Hi @psx01de! Could you please give some more information: 1. What is your OS (you can place here output of "plesk version" CLI command)? 2. What Plesk version did you use before upgrade to Plesk 12.5.30#7?
  20. V

    Very annoying dns warning in plesk 12.5.30

    Hi @Linulex Thank you for reporting the issue. I agree that this notification is a bit annoying but as I see the same behavior was in Plesk 12.0.18 too. What do you mean by "In plesk 12.0.18 there is an option to dismiss this warning"?
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