• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. V

    Plesk Server Behind Proxy

    Hi @Chris_Lemmer! Try to apply this KB article: http://kb.odin.com/127201
  2. V

    Apache server status page showing server IP's only

    Hi @Chris1! Have you tried this solution: http://talk.plesk.com/threads/remote_addr-wrong-ip.335028/#post-788092
  3. V

    Bug found together with Solution in "Wordpress section" of Plesk

    Hi Frater! Thank you for reporting the issue. But unfortunately I cannot reproduce it in our test environment. Could you please clarify the steps: 1. Is WordPress installed on main domain or on some additional domain? 2. What to you mean by "turning webhosting on/off"?
  4. V

    problems after update to plesk 12.5

    Unfortunately, I cannot read anything. The screenshot is too small.
  5. V

    Plesk Filesharing

    Hi freakystyle! /cstrike is not a common location. Usually it looks like /files/public-docs/ Could you please describe how you customized it?
  6. V

    HELP: plesk-site-preview was not found on this server.

    You can try to select option 3 and set some domain name and then return settings back to force configs regeneration. Also could you please post content of /etc/nginx/plesk.conf.d/server.conf and etc/nginx/plesk.conf.d/ip_default/<your hostname>.conf (you can replace IP addresses to X.X.X.X)
  7. V

    HELP: plesk-site-preview was not found on this server.

    Try to switch to the last item, save form, switch back to the first one and save again.
  8. V

    Helpdesk remove?

    Hi @UweP! Current behavior is the following: if on some of domains hosted by admin there is osticket installed then this button is shown to all his customers. Unfortunately, there is no ability to hide this button now. You can post this request on https://plesk.uservoice.com/
  9. V

    Custom Login Url without port 8443

    Hi @frundaa! There are similar feature requests: https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/6216391-login-panel-from-subdomain-and-not-port https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/9407253-plesk-panel-access-without-port-no...
  10. V

    HELP: plesk-site-preview was not found on this server.

    Hi @frundaa! Could you please post a screenshot of your settings Tools & Settings > Website Preview?
  11. V

    Can't remove addition NGinx Params

    Hi @Huskynarr! Could you please post a full message you see? There is not such message "Can not save" in Plesk.
  12. V

    Plesk 12.5.30 - NAT Manager?

    Hi @Nico! In Plesk 12.5.30 the functionality of NAT manager is out of the box. You can specify public IP address directly on IP address edit form:
  13. V

    problems after update to plesk 12.5

    Hello, Seems you have some javascript errors on your pages. Maybe upgrade has completed with errors. You can check javascript errors in Developer console: Could you please post here what javascript errors are shown?
  14. V

    API Problem

    Hi @MarkusR! Could you please provide a request packet? It'll really help with investigation of the issue.
  15. V

    Upgrade 12.08 to 12.5 - Apache Status

    Hi @moswak! The issue will be fixed in the upcoming microupdate. You can disable and enable nginx to solve the issue temporary. You can make it in UI on screen Tools & Settings > Services Management or using cli: # plesk sbin nginxmng --disable # plesk sbin nginxmng --enable
  16. V

    Unable to rotate dump: The dump rotation is failed with code '121'

    Hi @wmgilligan27 I have several questions: 1. What's your Plesk version and OS? You put here output of command "plesk version" 2. Could you please post the full error message starting with "Unable to rotate dump: The dump rotation is failed with code '152' at..". I suppose the file and line in...
  17. V

    Specified column "plesk_max_version" is not in the row

    Hi @real68er! Seems there were errors during your upgrade. Try to run: # plesk repair installation
  18. V

    Error - Plesk 12.5.30 pls help me

    There is even simpler command: # plesk db Starting from Plesk 12.5 it's supported both on Linux and Windows.
  19. V

    Migration

    Hi @Steven_Thacher! I also confirm that migration tool doesn't delete anything on the source server.
  20. V

    [Solved] "IP address registered in Plesk is invalid or broken" / KB 122545 wrong solution

    Glad to help you! :)
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