• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. V

    Call to a member function findDependentRowset() on null (Database.php:X)

    Glad to help you!
  2. V

    pm_ApiCli::callSbin() and pm_ApiCli::call() not working in Windows 12.x version

    And one more thing: it's better to contact mail list plesk-extensions@odin.com if you have some question when developing your own extension.
  3. V

    pm_ApiCli::callSbin() and pm_ApiCli::call() not working in Windows 12.x version

    Hi @R. Sreenath Menon! This error means that pm_ApiCli::callSbin is supported in Linux only because on Windows there are no sbin utilities. This error means that pm_ApiCli::call can be called only from scripts. It's not supported when you make some actions in UI. It's because of security...
  4. V

    Plesk 12 license compatibility w/older panels?

    And more over: now upgrade from Plesk 10 to Plesk 12 is supported. Maybe future releases won't support such in place upgrade and you'll need to use migration for such case.
  5. V

    Plesk 12 license compatibility w/older panels?

    Hi @GMaciolek Plesk 12 license is compatible only with Plesk 12.0 and Plesk 12.5. Plesk 10 is EOL: http://www.odin.com/support/policies/plesk-lifecycle/ It's better to upgrade to a new version.
  6. V

    [Solved] "IP address registered in Plesk is invalid or broken" / KB 122545 wrong solution

    Everything is OK with your IP addresses. There is bug and this warning is false positive. You can agree to continue your upgrade.
  7. V

    How to configure External Services menu

    Hi @tkalfaoglu! I think these sections can help you: http://docs.plesk.com/en-US/12.5/advanced-administration-guide-linux/customizing-plesk-appearance-and-gui-elements/hiding-and-changing-plesk-gui-elements/domain-registration-and-management-services/...
  8. V

    Call to a member function findDependentRowset() on null (Database.php:X)

    1. Run the following command to remove blocking you rows: plesk db "DELETE FROM apsResources WHERE pleskId IN (SELECT id FROM domains WHERE name = 'maresvirtuales.com')" 2. Run the following command to fix other inconsistencies: plesk repair db -y 3. Try to remove subscription again: plesk bin...
  9. V

    Call to a member function findDependentRowset() on null (Database.php:X)

    Do you need the subscription maresvirtuales.com (because you were trying to remove it)? I can help you to remove it.
  10. V

    [Solved] "IP address registered in Plesk is invalid or broken" / KB 122545 wrong solution

    Compare output of the following commands: # plesk sbin ifmng --list # ifconfig -a | grep "inet addr" # ip addr list | grep "inet " Do they return the same IP addresses except 127.0.0.1?
  11. V

    Plesk 12.5.30 ‪Ubuntu 14.04 LTS‬

    Hi @xemorytr! Do you install Wordpress using APS catalog or manually from the archive?
  12. V

    [Solved] "IP address registered in Plesk is invalid or broken" / KB 122545 wrong solution

    Hi @Peter Debik! I have sevaral questions: 1. Is the broken IP address is IPv4 or IPv6? 2. Are here any warnings near IP addresses on Tools&Settings > IP Addresses after running Reread on this screen? You can post a screenshot here masking the IP addresses shown.
  13. V

    Access log warning

    Hi @EnriqueR I suppose your issue is very similar to this thread: http://talk.plesk.com/threads/remote_addr-wrong-ip.335028/ Try the same solution.
  14. V

    Browser try to download php file

    Yes, just specify correct document root like: You can check the configurations on our demo server right now (the configuration will be available only today): http://bit.ly/pleskmobiledemo
  15. V

    Call to a member function findDependentRowset() on null (Database.php:X)

    Hi @JavierI! You database is still inconsistent: there is no information about APS application database in table apsResources. You'd better contact Odin Support to correctly fix your database.
  16. V

    Browser try to download php file

    Hi @dedo yazilim. In Plesk there is other way to change docroot in the UI: 1. go to domain overview page 2. click Hosting Settings 3. specify correct Document root
  17. V

    Migracion from sb 4.5

    Hi @sebgonzes! I suppose you need the following page: http://download1.parallels.com/WPB/Doc/12.0/es-ES/online/presence-builder-user-guide/index.htm?fileName=69967.htm
  18. V

    Skin Installation and Activation Trouble

    Hi @Drew_Johnstone! To install this extension you can use Extension Catalog in Admin interface: Extensions > Extension Catalog.
  19. V

    FTP backup not working plesk12.5

    Hi @XL2c! Seems you have some javascript error on your page. You can check it using Developer Tools > Console:
  20. V

    Error: Unable to log you on. Another user with the same username (admin) is already logged 12.5

    Hi @JuanjoSC! You can update this parameter using CLI: plesk bin admin --update -multiple-sessions true
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