• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. V

    Multiple PHP Versions in Plesk 12.0 Out of the Box!

    Hi @Timo002! You can check which PHP cli is used using: # which php And you can find out path to PHP cli of installed php versions: # plesk bin php_handler --list
  2. V

    APCu with Plesk 12.5 - Help needed

    Hi @speedbird! You can look throw this article: http://devblog.plesk.com/2015/08/adding-custom-php-modules-in-plesk/ I suppose you need only some last steps: 1. Add the extension to php.ini files. You can use "plesk bin php_handler --list" to find out pathes to php.ini files 2. Run: plesk bin...
  3. V

    Plesk 12.5.3 MU3 - Customer can't edit DNS zone

    Hi @bsass! There is a small issue which I hope will be fixed in one of nearest microupdates. Possible root cause that you have 1 subscription with permission to manage DNS and one without this permission. And the visibility of the button DNS settings depends on the last selected in top...
  4. V

    [PPP-17663] PHP FPM does not work with PathInfo - leading to 404 errors

    Hello, I confirm it's a bug with ID PPP-17663 in our internal tracker. I hope it'll be fixed in nearest microupdates.
  5. V

    [PPP-17671] Plesk 12.5.30, MU #2 - "Error: Mail account name is invalid."

    Hi @Quek! Thank you for reporting the issue. I confirm that it's bug with ID PPP-17671 in our internal tracker. I hope it'll be fixed in nearest microupdates to Plesk 12.5. As a temporary workaround you can only give permission "Create and manage mail accounts" for user's role.
  6. V

    Plesk 12.5 - Installed application detection

    Hi @Alban Staehli! Unfortunately, there is no such command. I have a couple of questions: 1. Are files are correctly migrated and the application works? 2. Could you please also check tab Applications of this subscription. The app is not shown there too?
  7. V

    Manage subscription / Manage in customer panel

    Thank you for your feedback and for reporting an issue with Google Authentificator. I reported the bug, hope it'll be fixed soon.
  8. V

    Subscription Suspend via API

    You use the API request like: <packet> <webspace> <set> <filter> <name>example.com</name> </filter> <values> <gen_setup> <status>16</status> </gen_setup> </values> </set> </webspace> </packet> For more details see the following pages of the guide...
  9. V

    With php-fpm, no option for php5.2 or php5.3

    I do the same. Could you please provide some screenshots?
  10. V

    With php-fpm, no option for php5.2 or php5.3

    Unfortunately, I cannot reproduce the issue on our test environment. Could you please describe how you install/uninstall php-fpm?
  11. V

    With php-fpm, no option for php5.2 or php5.3

    Hi @sebgonzes! Could you please post a screenshot of Tools&Settings > PHP Settings when php-fpm is installed?
  12. V

    Apache not loading vhosts.conf

    Hi @Sommerzeit! Try to run post-upgrade script. Details a here: http://download1.parallels.com/Plesk/Doc/en-US/online/plesk-linux-advanced-administration-guide/index.htm?fileName=74627.htm
  13. V

    Migration Issues Plesk 12.5.30 MU2

    Hi @Mick Froggatt! Try to remove [general] lockmanager=Manager_Incremental from your panel.ini
  14. V

    Manage subscription / Manage in customer panel

    Hi @Trollface! If you start with domain there are most of operations on domain overview page (when you click domain name in the list of domains). Also there is link to subscription in the right sidebar in section "Subscription info". If you start from a customer there are tabs with links to...
  15. V

    Plesk Firewall has stopped all ftp connections to my server

    Look at the following KB articles: http://kb.odin.com/119525 http://kb.odin.com/1240 It's not directly your case but they can help you in investigation of the issue.
  16. V

    Domain administrators can create mailboxes from other subscriptions

    Hi @Kedanr! I confirm that it's bug in Plesk 12.0.18. Unfortunately, there is no workaround for this case.
  17. V

    Multiple MSSQL Instances and unknown Databases

    Hi @Point13! Unfortunately, there is no such feature now. You can vote for features like https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/9333078-manage-manual-added-databases-without-plesk
  18. V

    File sharing doesn't work in 12.5 with FPM + Apache PHP handler

    Hi @Polmonino! It's a known issue that File sharing doesn't work with FPM and Apache: http://kb.odin.com/en/126769 Unfortunately, it's no supported in such configuration. But there is workaround: create technical domain with FastCGI and set it as a domain for file sharing in Tools & Settings...
  19. V

    Unable to manage client server domains

    Thank you for your feedback.
  20. V

    Unable to manage client server domains

    Yes, now it works like this. What are you expectations? How your case should look like? Possible variants: 1. Your and your customers domains are all in one list on tab with domains 2. Separate tab with customers where you can see the list of customers and for each of customers should be list...
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