• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Aleksey Filatev

    SOLVED issue with wordpress toolkit

    This is really unexpected case. Could you please make the following CLI call and post the resulted plugin's details here: plesk ext wp-toolkit --info -instance-id <website identitiy> <website identity> could be obtained from the list of websites: plesk ext wp-toolkit --list Is the list of...
  2. Aleksey Filatev

    SOLVED issue with wordpress toolkit

    Did you try to remove this plugin directly from WordPress administrator dashboard?
  3. Aleksey Filatev

    Resolved Site Import extension doesn't work in Obsidian #2

    I am apologize for inconvenience, we are still working on update, and Site Import v1.4.3 which will fix the issue will be delivered as soon as we can. I believe it takes no more than few days.
  4. Aleksey Filatev

    Resolved Site Import extension doesn't work in Obsidian #2

    This issue registered as PMT-4694. Fix will be delivered with Site Import v1.4.1 in the middle of January, 2020.
  5. Aleksey Filatev

    Wordpress databases still show in PHPMyAdmin after instance is deleted

    As I understand, for each removal operation you have checked (default state) option to remove database and database user, is it correct? And second: was there any errors occurs during removals?
  6. Aleksey Filatev

    Wordpress databases still show in PHPMyAdmin after instance is deleted

    Could you please clarify, did you share any single database with several WordPress installations? And another one: did you use group removal of WordPress installations, or did remove websites one-by-one?
  7. Aleksey Filatev

    Plesk Migrator: Hosting Plans are not migrated

    Plesk Migrator don't have ability to migrate cPanel packages. Regarding migration from Plesk, hosting plans could be migrated, but only with associated subscription. However, there is no ability to synchronize once migrated hosting plan: means if plan with the same name already exists on target...
  8. Aleksey Filatev

    Plesk Migrator: Hosting Plans are not migrated

    Plesk Migrator will migrate hosting plan only then you start migration at least one subscription associated with this plan, and, at the same time, if plan with the same name not exists on the target yet.
  9. Aleksey Filatev

    Forwarded to devs Migration DB Username for more than one assignments

    Database and database users prefixes policy could be managed at Tools & Settings / Database Hosting Preferences.
  10. Aleksey Filatev

    Failed to update Wordpress Toolkit

    Did you try to run update manually, via Plesk Extension Catalog? Is this error persist?
  11. Aleksey Filatev

    Issue Https worked/ http not

    Could you please clarify precisely how have you moved your website into DigitalOcean? Which tools do you use?
  12. Aleksey Filatev

    Question Application Update Error

    Hello, Probably, requirements for your sites is differ... Could you please try to upgrade this website manually, using WordPress administrative dashboard? If the same error occurs, it is an issue with website itself, but if it's not, we will try to go deeper.
  13. Aleksey Filatev

    wordpress toolkit - update don't work

    Could you please clarify, is WordPress Toolkit display avialability of updates for your sites? Is updates avilalble only for themes or plugins, or for WordPress core too? Which versions you have already and which versions are available? This information will help us to suggest a solution more...
  14. Aleksey Filatev

    Wordpress Core update issue

    Thank you for feedback! We confirmed an issue EXTWPTOOLK-3040: updating WordPress from v5.2.1 generate the error message you mentioned. Actually, upgrade procedure succeed, but a warning message, generated on it, assumed by WordPress Toolkit as an error and thus displayed in a such unpleasant...
  15. Aleksey Filatev

    Drupal automatic updates

    I appologize for inconvinience, Drupal updates is on the way and will be available at the beginning of next week.
  16. Aleksey Filatev

    WordPress Toolkit - error rewriting image link during synchronization or cloning

    Do you mean paid version of an Elementor Page Builder (Elementor ★ Page Builder for WordPress) plugin?
  17. Aleksey Filatev

    Clone Wordpress Site - Only Home page accessible

    It could be an issue with direct links between pages. Could you please clarify, how exactly links did not work? It means 404 errors occurred, or links from the staging follow to the original site?
  18. Aleksey Filatev

    Wordpress toolkit warning

    Hello, It looks like a reliability issue, we are working on fixing that. For now you can just run an upgrade once again: it should be successful at this time.
  19. Aleksey Filatev

    .wp-cli/cache files

    Thank you for feedback! I just created an issue EXTWPTOOLK-2163. I belive we can automate clean up of the WP-CLI cached data in future releases of WordPress Toolkit.
  20. Aleksey Filatev

    .wp-cli/cache files

    Chache files stored at /var/www/vhosts/*/.wp-cli/cache/* are artifacts of WP-CLI utility which used by WordPress Toolkit to interact with WordPress instances. You can find more details at Question - .wp-cli/cache files. Regarding an option cacheDataByVersion, it's legacy and useless for now...
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