• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Postfix/Yahoo/SMTP Connection timed out

    Here is another successful email delivery - something else must be going on. Aug 2 12:21:51 plesk postfix/smtpd[9459]: 5294A62011: client=unknown[31.*.*.*], sasl_method=PLAIN, sasl_username=*@*.co.uk Aug 2 12:21:53 plesk postfix/cleanup[9552]: 5294A62011...
  2. R

    Postfix/Yahoo/SMTP Connection timed out

    Don't think so, other emails are being delivered fine: Aug 2 12:15:03 plesk imapd: IMAP connect from @ [::ffff:188.*.*.*]INFO: LOGIN, user=*@*.co.uk, ip=[::ffff:188.*.*.*], protocol=IMAP Aug 2 12:15:03 plesk postfix/smtp[19093]: 7828061C76: to=<a*n@*.com>, relay=remote.*.com[188.*.*.*]:25...
  3. R

    Postfix/Yahoo/SMTP Connection timed out

    Hi All, Looking for a little advice. We seem to be blocked by yahoo but I can't find anywhere online that provides a method of requesting to be unblocked: Aug 2 05:01:30 plesk postfix/smtp[32030]: connect to mx-eu.mail.am0.yahoodns.net[188.125.69.79]:25: Connection timed out Aug 2...
  4. R

    SPF, Milter, Message aborted

    Very interesting frg62, I've removed spf.trusted-forwarder.org from the email configuration settings. We're currently now sitting with: We also still have the following lines from /etc/postfix/main.cnf commented out: #smtpd_milters = inet:localhost:12768 #non_smtpd_milters =...
  5. R

    SPF, Milter, Message aborted

    Yes Igor, # /usr/bin/spfquery_static -ip 123.456.789.123 -sender EMAIL@SENDER.COM -rcpt-to EMAIL@RECIPIENT.COM softfailneutral Please see http://www.openspf.org/Why?id=EMAIL@SENDER.COM&ip=123.456.789.123&receiver=spfquery : Reason: default spfquery: 123.456.789.123 is neither permitted nor...
  6. R

    Email problems - SPF/DNS - Message aborted

    This is still happening. Trying to understand and rectify the problem, are we the only ones experiencing this?
  7. R

    SPF, Milter, Message aborted

    Hi Greg, Thanks for that. I found the following which also appears related: http://forum.parallels.com/showthread.php?261677-unable-to-send-mails-from-a-clean-ubuntu-12-04-and-plesk-11-installation We run ASL and were blocking port 12768 which I thought was the problem but unblocking that...
  8. R

    SPF, Milter, Message aborted

    Hello Greg, Interesting you are having the same problem and I also found the KB but, like you, after reading the KB it doesn't seem relevant to this particular problem. Parallels can you provide some input: /usr/bin/spfquery_static is coming back as pass when run manually. Why is there a DNS...
  9. R

    Email problems - SPF/DNS - Message aborted

    Hello, One of our domains is having problems receiving email from selected IP's. This is happening for a selection of domains on our servers but a specific example can be found below: From the maillog: May 1 06:23:32 plesk spf filter[25550]: Error code: (26) DNS lookup failure May...
  10. R

    SPF, Milter, Message aborted

    Hello, One of our domains is having problems receiving email from selected IP's. This is happening for a selection of domains on our servers but a specific example can be found below: From the maillog: May 1 06:23:32 plesk spf filter[25550]: Error code: (26) DNS lookup failure May 1...
  11. R

    Mailbox Quota Warning

    I added this as a suggestion on http://plesk.uservoice.com/forums/184549-general/suggestions/3726624-customer-email-notification-when-mailbox-quota-exc
  12. R

    Mailbox Quota Warning

    We would also like a native notification option in this scenario. I think this is would be a very useful feature. Anyone who exceeds their mailbox quota will have inbound emails rejected with a "mailbox full" autoresponder and it may take several days before a client notices their box is...
  13. R

    Subdomain with FastCGI:PHP sessions not work-chmod 777 /var/lib/php/session not help

    bluik's solution worked for us too. Although as the bluik's last post suggests this looks like it's a temporary fix and will need to be re-run regularly.
  14. R

    Plesk 11 not working, new install CentOS 6

    Hello Igor, Any idea when CentOS 6.3 support might become available? Thanks
  15. R

    psa-health-monitor broke

    Any update on this, we're experiencing the same problem and the same errors on Plesk 10.4.4 and CentOS 6.3
  16. R

    SSL Certificate - use default certificate for domain

    Just in case anyone else runs into this problem the table you need to edit is "hosting" in the PSA database and you'll need to get the ID of your domain from the "domains" table in the same database. Once you have this go to the row relating to your domain and set the "certificate_id" to...
  17. R

    Plesk 10.4.4 DNS Zone / Sync bug

    Hello, We're having problems synchronizing plans between plesk billing manager and plesk panel, the error below seems to coincide with attempts at synchronising plans on PBM and the panel. We get a failure message and looking at the /var/sw-cp-server/error_log we can see the output below...
  18. R

    PHP FastCGI/CGI Problem

    Hello sltmedia, That's not really a viable solution and could lead to a whole range of problems: writing errors to the output is a massive security risk.
  19. R

    Webstatistics wont update

    I can confirm; running --calculate-all hangs, however running --calculate-one produces the following: # /usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=exampledomain.com WARNING during statistics_collector execution: : error: error accessing /usr/share/tomcat6/logs: No...
  20. R

    Upgrade to 10.4.4 - check-quota filter errors

    Hello Igor, I second what nucknuck has said, we are also experiencing exactly the same problem: System is CentOS 6 running plesk 10.4.4 Thanks
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