• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Plesk 10.4.4 MX/DNS Bug after 10.3.1 upgrade

    Hello Igor, The update to 10.4.4 from 10.3.1 took place on 2012-01-20 and the subdomain stopped forwarding to external MX records. Here are the steps we took before reporting this as a bug: - reconfigure mail settings with mchk # /usr/local/psa/admin/sbin/mchk --with-spam #...
  2. R

    Plesk 10.4.4 MX/DNS Bug after 10.3.1 upgrade

    Hello, We've set up a subdomain "subdomain.example.com" with MX records pointing to an external email service. We've created an email account "example@example.com" which forwards email to example@subdomain.example.com. Email should then pick up the MX records on the subdomain and send...
  3. R

    Upgrade to 10.4.4 - check-quota filter errors

    Hello, we are also seeing this problem after an upgrade from 10.3.1 to 10.4.4 on 2012-01-20 on one of our production servers. Mail quota checks are being run on external email addresses, something is definitely wrong. Igor do we have any update on this bug? Thanks
  4. R

    PHP FastCGI/CGI Problem

    Hello Igor, We also have this problem but do not have anything listed under and looking at the file in vi there is no reference to CGI_PHP_BIN at all. Do we add this manually if it to get PHP over FastCGI to work if the variable doesn't exist? This problem has only just started after an...
  5. R

    Postfix errors

    We're running CentOS 6.1 Final 64bit, would we need to use the 32 bit library? The system was a clean install with only Atomic Secured Linux and Plesk running on it so any software libraries would (should?) have been installed by the autoinstaller. We haven't installed any custom code or...
  6. R

    Postfix errors

    Hello Igor, It's not a VPS. Andy
  7. R

    Postfix errors

    Hello, We're getting lots of the following errors in our maillog: It looks like there is a missing shared library but Any idea what might be going on here and how we might be able to resolve the issue? Many thanks
  8. R

    Domain alias not working

    Hello Smartnet, We also discovered a reboot kicked our alias back into line although we removed the alias, rebooted and then re-added. Thank you for posting your solution on here. Many thanks.
  9. R

    Domain alias not working

    Hello, We're running 10.3.1 on CentOS6 and have a problem with a domain alias showing the server default page. I've tried restoring the DNS zone defaults on the primary domain, I've tried removing then re-adding the domain alias, I've tried rebooting the server, I've tried restarting bind...
  10. R

    SSL Certificate - use default certificate for domain

    Follow up on this. We went into the psa database and manually deleted the ssl references, perhaps Parallels could create an option to use the server default/panel certificate when choosing an SSL cert within a domain CP?
  11. R

    Relocation Error

    I'm also having this problem ... is the only solution to follow this guide? http://serverfault.com/questions/318246/plesk-libmysqlclient-16-not-defined-in-file-libmysqlclient-r-so-16
  12. R

    CentOS 6 PHP5.3 & Atomic Secured Linux

    Hello, Running Plesk 10.3 on CentOS 6 with Atomic Secured Linux and looks like PHP is compiled with --disable-json. Bit of a problem as pecl json install seems to conflict with PHP 5.3 and so we can't get json working at all. Does anyone know how to get round this? looked on the asl wiki...
  13. R

    SSL Certificate - use default certificate for domain

    Hello, We have just migrated from 9.5.4 and we were using the default certificate used to secure the panel to secure other domains using a wildcard SSL certificate to secure multiple subdomains. However, I can't see how it's possible to secure a subdomain (on a shared IP) with the default...
  14. R

    SSO login problem

    Hello Eugene, I managed to get this resolved, after changing the sso server url and sso relay url and using an old password I got in and think it's now fixed (at least it seems to be). Thanks
  15. R

    Migration error 9.5.4 to 10.3.1

    Hello Igor, Migration is stalling at 55% and looking at the log we have several errors, one of which is this: I'm not sure where du --b is specified .. any thoughts? Also there is an illegal operation at the start of the migration log: in FreeBSD the equivalent should be could...
  16. R

    SSO login problem

    Hi all, I can't log into plesk billing any more. It's a password issue and I've tried following the instructions on http://kb.odin.com/en/9509 but I always get the output below. Any idea where I'm going wrong or how I can solve this? Many thanks As a side note I've also tried the...
  17. R

    Migration error 9.5.4 to 10.3.1

    Hello, Quick update, the migration manager seems to be running correctly now. After making a clean install of rsync on the source server we also needed to open up the appropriate ports on the firewall and modify the SSH settings in /etc/ssh/sshd_config to allow for a longer timeout and...
  18. R

    Migration error 9.5.4 to 10.3.1

    Hello Igor, We had to upgrade the version of rsync on the source server but the migration wizard is now running. However it's been sitting at 0% for 44 minutes and I think that perhaps something has gone wrong. I've had a look at the following posts...
  19. R

    Migration error 9.5.4 to 10.3.1

    I'm just waiting for another rsync operation to end before I can run this. I've tried but it comes back with Error: Rsync is not available on the source host ... this is definitely better than the previous error and seems to suggest it might just work. I'll update this post later today once...
  20. R

    Migration error 9.5.4 to 10.3.1

    Sorry, my mistake, got mixed up between source and destination on SSH.
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