• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. F

    Greylisting fails when from-String empty

    hmm. I had issues with previous postfix installs on Plesk, so currently I won't give it a try in my productive system. But thanks anyway.
  2. F

    Greylisting fails when from-String empty

    Hi Igor, thanks for your answer. I am using qmail. Is it possible to set this option also for qmail? Regards, Christoph
  3. F

    Greylisting fails when from-String empty

    I have the following problem with enabled greylisting and Plesk 9.5.2. Spammers massively use this issue to get their mails delivered. The problem occurs when the "from" string is empty. The greylisting filter assumes that this is a bounce message and skips it without performing the actual...
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    Greylisting fails sometimes

    OK. It is time to dig out my old thread as the spammers are becomming annoying again. In the meantime I have updated from Plesk 9.3 to Plesk 9.5 and the above mentioned problem came back again. I am not sure if the problem was gone before, but the spammers massively make use of this problem...
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    Single info@ mail address not working

    Update: When I uncheck the box "suspend domains until backup task is completed" everything is fine after backup, but with this option enabled, the mail service on a single domain does not work after the backup task. (server wide backup) Should be definitely fixed by Parallels...
  6. F

    SMTP error in mail logs

    Have you checked the file permissions of the qmail-handler?
  7. F

    SMTP error in mail logs

    I don't have a lot of these messages, I only get those messages the very few times,when the smtp string is missing. Did you receive all those mails listed in the log?
  8. F

    SMTP error in mail logs

    ok but this was not clear after your post. In my case this is actually not a problem as the displayed "from string" in the mail is still the original one, which is embedded in the mail. The postmaster@hostname "from string" seems to be only used when the sending mail server connects to the local...
  9. F

    Single info@ mail address not working

    I got some news on this topic: In the last days and week I have successively disabled any services which are active in the night between 3am and 7am. And this morning the problem mail domain worked perfectly without restarting qmail after I had disabled the BackupManager respectively the...
  10. F

    SMTP error in mail logs

    use the fix above..
  11. F

    Single info@ mail address not working

    Hi Igor, I still have the problem and I am a bit scared of changing to postfix MTA and back. Regarding the points in the KB article: Domain does obviously exists Mail is enabled Indeed, it works after restarting qmail, but why does this change over night Domain is listed in those...
  12. F

    SMTP error in mail logs

    Hi folks, I encountered the same problem and replaced the qmail-queue and it seems to work, but the workaround lead to the following: The missing "from string" is now replaced by the address: postmaster@hostname (hostname is name of the machine), which can't be correct finally...
  13. F

    Single info@ mail address not working

    Hi Igor, thanks for your quick reply. I forgot to mention that I already did a mchk --with-spam, but without success. As I said in my first post, I have now created a second mail account on this domain and this one is (as expected) also not working. Today I simply restarted qmail after I made...
  14. F

    Single info@ mail address not working

    Dear Parallels Team and Users, after updating to 9.3.0 I noticed a very serious problem with a single mail address / domain. There was only the one info@domain address for this domain. (but now I added a second address to see if the problem occurs also for the second mail address.) What...
  15. F

    unable to open configuration file /etc/psa/psa.conf: Permission denied

    No, I didn't mean the permissions of the file, but rather the one of the directory which contains the file. Here you need 755.
  16. F

    Kaspersky Antivirus Module consumes lots of RAM

    I have talked to some guys at kaspersky's. They say: The Kaspersky Plesk Module is an OEM product and the responsibility of this product is on behalf of Parallels. I also noticed that the original product (Kaspersky Antivirus 5.5 for Linux Mailservers) is not officially approved by Kaspersky for...
  17. F

    Kaspersky Antivirus Module consumes lots of RAM

    OK, thanks for your answers.
  18. F

    unable to open configuration file /etc/psa/psa.conf: Permission denied

    Even if my first post hast not been published....I probably found the reason: Check the permissions of /etc/psa and set it to 755 if necessary. Mine was only 744 Regards, Christoph
  19. F

    Kaspersky Antivirus Module consumes lots of RAM

    Hi Igor, thanks for your reply. Do you mean with "it is correct behavior" either 1) that your kaspersky installation works fine and does not consume that much memory or 2) that my observation was correct? I have to say that kaspersky seems to scan all emails now, but it still...
  20. F

    Kaspersky Antivirus Module consumes lots of RAM

    Hi, I have installed the Kaspersky Antivirus Module for my Plesk 9.2.3 on Ubuntu 8.04. Since a while I noticed that the aveserver is consuming lots of RAM. In my case 180MB, which is quite much. I completey removed and reinstalled the kaspersky stuff, but without a change.. Does anyone...
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