• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. FAB

    Resolved SMTP Error (250): failure during authentication (ROUNDCUBE)

    Can it be a whitelist/blacklist issue? How should those be configured?
  2. FAB

    Resolved SMTP Error (250): failure during authentication (ROUNDCUBE)

    I can not send emails anymore with RoundCube. It was working... but it's not working anymore.... I guess since the last update (not sure). Plesk Version 17.5.3 An error occurred! SMTP Error (250): Authentication failed. I'm totally aware of the 2 other posts on the subject...
  3. FAB

    Issue Server denied POP3 access for the given username and password.

    Hummmmmmmm I'm actually not sure that I understood what you suggested. ....."then use the mail server (host name) "..... Do you mean the url of he server? In my case something like: ns30XXXX.ip-164-132-162.eu ??? I tried mail.ns30XXXX.ip-164-132-162.eu , but Google doesn't even find the...
  4. FAB

    Issue Server denied POP3 access for the given username and password.

    OK! I see! Any suggestion for an extra cheap SSL provider? I think the cheapest I found was about $30.... but I'm sure a GURU can beat that ;-)
  5. FAB

    Issue Server denied POP3 access for the given username and password.

    Actually, there is already an SSL certificate on this domain.... so it should work? Shouldn't it? For now I kinda solve my problem by simply forwarding the messages to Gmail... but this solution can only be temporary...
  6. FAB

    Issue Server denied POP3 access for the given username and password.

    Hi all, I just spent two days to get Gmail able to connect to my server via SMTP.... and now I'm finding out POP3 is also blocked :mad: I'm trying to configure Gmail-pop access. I'm getting: Server denied POP3 access for the given username and password. Any suggestion? What to check? Where...
  7. FAB

    Resolved SMTP Gmail

    OK, I solved my problem! I just commented the following lines: #smtpd_tls_exclude_ciphers = aNULL #smtpd_sasl_security_options = noplaintext #smtpd_tls_auth_only = yes #tls_ssl_options = NO_COMPRESSION in /etc/postfix/main.cf and restarted postfix. Gmail connection to SMTP now works :)...
  8. FAB

    Resolved SMTP Gmail

    Hi, anybody? I'm stil stucked with this Gmail connection.... :/
  9. FAB

    Resolved SMTP Gmail

    NOPE it does not work. At all. I'm getting: Couldn't reach server. Please double-check the server and port number. Any idea? Something else to check? Does it work for you guys?
  10. FAB

    Resolved SMTP Gmail

    God damned, YES it was activated ... So Gmail SMTP still not working. In the Gmail field "SMTP Server", what should I put? mail.MYDOMAIN.com? smtp.MYDOMAIN.com? MYDOMAIN.com?
  11. FAB

    Resolved SMTP Gmail

    SSL is installed and configured to be used (also) by emails. Enable Mail Submission in Plesk Mail server.... that doesn't speak to me... so I guess I didn't do it. How do I do that? Like that I guess? How to enable 587 submission port on Linux
  12. FAB

    Resolved SMTP Gmail

    Hi, I can't configure Gmail to use the SMTP of my site... I tried almost everything... :oops: I even used that: SMTP authentication fails with SMTP Error (250): Authentication failed But, no, nothing, impossible to connect GMAIL and my domain's SMTP... SMTP Server: ? PORT:? TLS:? SSL...
  13. FAB

    Resolved Moving a site from an old server to my new Onyx server

    :):)Thanks! :):) I understand what happened now! For some reasons, Plesk added its own index.html in the website root directory. Priorities being what they are, this index.html was seen before index.php. I actually just remove this index.html and everything seems working fine now. (update...
  14. FAB

    Resolved Moving a site from an old server to my new Onyx server

    Hi all, I just moved a prestashop store from an old server to my new Plesk server. To do that: - I dumped the ddb and imported it in the new server, everything seems good there. - I tar.gz the site, then ftp it to it's new server. Then I updated user ; group ; and permissions. (nota: I...
  15. FAB

    Resolved How do you restart mysql?

    Thank you so much for all those information :) (I will try MariaDB, it look at least as good as the classic version on MySQL).
  16. FAB

    Resolved How do you restart mysql?

    God damned! I never heard about mariadb before :| Is this animal fully compatible with mysql? (I will run a BIG prestashop on this server).... or do you recommand to switch it back to mysql? :D
  17. FAB

    Resolved How do you restart mysql?

    systemctl list-unit-files | grep enabled | grep -iE '(sql|db)' also gives me: mariadb.service enabled
  18. FAB

    Resolved How do you restart mysql?

    plesk version gives: Product version: Plesk Onyx 17.0.17 Update #26 Update date: 2017/05/18 18:19 Build date: 2017/03/22 17:00 OS version: CentOS 7 Revision: ab6766191d3ba26e7b21255ab007fc7fc56d84c6 Architecture: 64-bit Wrapper version: 1.2
  19. FAB

    Resolved How do you restart mysql?

    # mysql ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: NO) But it's weird, mysql works fine (I mean phpMyadmin does) :confused:
  20. FAB

    Resolved How do you restart mysql?

    Hi, I'm new on PLESK. I saw in Tools & Settings / Services you can restart a couple of things... but not mysql. How do you guys do to restart mysql? I tried different things in SSH, but nothing work :( # sudo service mysql restart Redirecting to /bin/systemctl restart mysql.service Failed to...
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