• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    CentOS Updates

    I have CentOS 5.7 and I've updated the server many times with yum, without encountering any problems.
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    Allowing email users to login after upgrade

    Well, a solution didn't come soon enough. I just lost the email management for a very important, large account, in part because of this issue. When end-users can't manage their email accounts any more, it's a big problem. That's not a reasonable change. EXPECTED RESULT I would expect that...
  3. T

    Allowing email users to login after upgrade

    Right now, customers are getting around this problem by giving their email users access to their customer-level control panel login. That's obviously less than ideal and a real embarrassment for me and my company. What I need is some kind of query that will allow me to update all email users...
  4. T

    Allowing email users to login after upgrade

    Yes; it's not really relevant. The problem is that users can no longer administer their auto responder. To manually edit their role permissions is going to take hours. James
  5. T

    High Apache CPU Usage

    You can adjust the health monitoring XML file, increase the thresholds, to reduce the number of warnings.
  6. T

    Allowing email users to login after upgrade

    --------------------------------------------------------------- PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 10.3, CentOS 5.6 64-bit PROBLEM DESCRIPTION AND STEPS TO REPRODUCE After upgrade to Plesk 10x, mail users can no longer login via the control panel to adjust their...
  7. T

    Panel redirect after 10.3 upgrade causing SSL warning

    Is there a solution that will fix this problem on log-out too? When logging-out, the browser is redirected to the machine name too.
  8. T

    User with such e-mail address already exists in the system.

    Thanks Igor. I'll give it a try. This is a real nuisance issue, as it is a problem with every account I've tried so far. James
  9. T

    User with such e-mail address already exists in the system.

    I could not find an answer for this on the forum, even though there was a thread with this error. --------------------------------------------------------------- PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 10.3.1, CentOS 5.6, 64-bit PROBLEM DESCRIPTION AND STEPS TO...
  10. T

    Panel redirect after 10.3 upgrade causing SSL warning

    OK. Actually this works and doesn't work. If you hit the control panel URL with https, it doesn't redirect through the hostname, and, thereby, there is no warning message. https://www.domain.com:8443/ If the end user just uses the domain name, it still redirects through the hostname...
  11. T

    Panel redirect after 10.3 upgrade causing SSL warning

    Thanks for your help. Here's what I did. # 1. shows us the db data for these parameters /usr/bin/mysql -u admin -p`cat /etc/psa/.psa.shadow` --skip-column-names -e "SELECT * FROM misc WHERE param IN ('sso_relay', 'sso_server', 'sso_server_user_url');" psa # 2. updates the db for these...
  12. T

    Panel redirect after 10.3 upgrade causing SSL warning

    Hi there, -------------------------------------------------------------- PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CentOS 5.6, latest updates, Plesk 10.3 PROBLEM DESCRIPTION AND STEPS TO REPRODUCE After the upgrade, when I load the control panel URL...
  13. T

    Wordpress installation fails with PHP Extension error

    Found this. http://kb.odin.com/en/111427 It works. I was able to run the installer with the rewrite rules off. James
  14. T

    Wordpress installation fails with PHP Extension error

    I ran the command. php -i | grep php.ini Configuration File (php.ini) Path => /etc/php.ini I should note that the site that already exists on this domain runs PHP and works just fine. James
  15. T

    Wordpress installation fails with PHP Extension error

    Hi there, PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 10.0.1, CentOS 5.x, 64-bit PROBLEM DESCRIPTION AND STEPS TO REPRODUCE I'm trying use the application installer to install Wordpress on a domain. ACTUAL RESULT I receive the following error message: Error: Unable to...
  16. T

    Wordpress, other apps, and permissions

    This add-on allows PHP to run as the FTP user for a given domain. http://forum.parallels.com/showthread.php?p=438196 Do you think that might solve Wordpress' need to write files, without making directories 777/666 or allowing Apache write access to the local files? James
  17. T

    Run PHP as User

    Could this be used to solve the Plesk Wordpress problem. Wordpress is unable to write files and update itself because it's running as apache and doesn't have permission to write files. The solution is to open up the permissions. However, if PHP was running as the FTP user, would Wordpress be...
  18. T

    Wordpress, other apps, and permissions

    Hi there, I've recently installed Joomla and Wordpress on my Plesk 10, CentOS 5.4 64 server. Both have required permission changes to get them working, especially Wordpress. There are the naughty kind of permission changes too, 777. In looking at this more, Wordpress wants to be able to...
  19. T

    Allow overuse

    Since upgrading from Plesk 8.x to 9.x, instead of having soft limits for each domain (allowed overuse), all of the domains are now set to suspend, once a resource limit is reached. I see how I can set each domain, individually, to allow overuse, but how do I do it server-wide, for all...
  20. T

    CentOS Updates

    I am running Plesk 9.5.2 on CentOS 5.4. Recently some security updates have been released for CentOS, and I wanted to install these. I can do this via yum, but I wanted to see if anyone had advice about maintaining Plesk while using yum to update the OS. I wouldn't want to break Plesk or...
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