• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Backup probme (Tools & Settings -> Backup Manager 11.5.30 Update #34

    Hello, I would like to clarify that: 1) When I was on version 11.09 (latest patch) this backup was really fast (even with 200 backups) 2) I upgraded to version 11.5 inmediately when was ready available, and I simply did not took any atention to the backup, just left as it was for a while...
  2. J

    Backup probme (Tools & Settings -> Backup Manager 11.5.30 Update #34

    Dear sirs, It came to my attention that there is a deep problem on parallels plesk 11.5.latest. I only have 15 websites on a windows 2008 server that occupy about 5 gigs in total (all 15 sites) Since I had a 1.5 gigs drive just for backups, I started to do backups daily, and I had about 200...
  3. J

    Backup Manager pmm-ras.exe stuck

    Hello, I acumulated backups since september and I really forgot recycling (I set to clean up after 365 backups as with version 11.0, however this time every time that I enter to the backup management takes FOREVER 2 hours to display all backups (more than 5 months of daily backups) I cannot...
  4. J

    Plesk 12.0 Preview

    Well, Thank you a lot, I installed version 12.x on a 11.5 server and worked perfectly (in fact 11.6.4 worked great also) The best feature is moving among resellers that was a MUST since the beginning One drawback that I found is that when everything is migrated to a reseller, their "SERVICE...
  5. J

    Plesk 12.0 Preview

    in https://sp.parallelsnetwork.com.... shows nothing but the partner network, and no news from version 12.0 Javier
  6. J

    MailEnable 8 and Plesk 11.5.x for windows

    Hello, I just noticed that MailEnable has upgraded to version 8.0 that now is compatible with IMAP (imap activated), is it safe to upgrade ? Thank you a lot Javier
  7. J

    Resolved Could not find password for account id '2648'. Return empty password

    Hello, The correct commands for ignorants like me :-D are the following (assuming that plesk is instaled on a 64 bit server, windows 2008, on the default c drive) cd 'C:\Program Files (x86)\Parallels\Plesk\MySQL\bin' .\mysql.exe -p8306 -uadmin -pmyadminpass psa select from mail where...
  8. J

    Resellers to import from other servers domains

    Hello, Please let not "mix" things 1) Server owner the one that admins the server 2) reseller, an individual that purchases some space on the server aka PROVIDER as per plesk terminology 3) customer an individual that purchases some space to the "reseller" (not directly to the server owner)...
  9. J

    Resellers to import from other servers domains

    Hello, Came to my attention that only the Admin can import domains from other servers (such as Parallels pro for linux) and from other boxes, but this becomes a really pain when domains get mixed and cannot be addressed (pointed) to the right reseller and get mixed on the admin master account...
  10. J

    backup Manager Could not find password for account id '396'. Return empty password

    Hello, How to determine which database is PLESK using? Thank you a lot Javier
  11. J

    Resolved Could not find password for account id '2648'. Return empty password

    Hello, I'm really shame to ask this, but how should I access to the mysql file, and to which database, if posible a mini howto would be great, My backups have exactly the same issue, and I double checked every single mail account on the offending domain, and all have a password assigned, but I...
  12. J

    How to pass domains among resellers

    Hello, When is spected to be released version 11.6??? I badly need to move all hosting accounts on a single reseller account, currently that server is a total mess, some accounts have resellers and some accounts belong to the main admin so I really need to move all accounts to a single reseller...
  13. J

    How to pass domains among resellers

    what is the command line to set the "reseller" while creating a new customer? If so, what would be the command to change among resellers? thanx Javier
  14. J

    How to pass domains among resellers

    Hello, Any chance to have the console command line command to do this now? I badly need this update Thank you Javier
  15. J

    How to pass domains among resellers

    any Guesstimate when this upgrade will be upgradable? Is there any shell command to do the samething??? I mean in the current server thank you a lot Javier
  16. J

    How to pass domains among resellers

    Hello, I have several resellers on a single server Happens that one reseller (reseller1) has sold all his customers to (reseller2), and now reseller2 requested the admin (me) to put all the reseller1 domains (about 50) into his account (reseller2) but thru the control panel I could not find...
  17. J

    personal FTP repository Plesk 11.5.30 Windows

    Hello, According to thread http://forum.parallels.com/showthread.php?288485 this is a "known problem" and has been reported to developers. I did the trick removing the trailing slash, home/virtual/ I also removed the final slash, home/virtual I put back the trailing slash, /home/virtual I put...
  18. J

    Automatic Yum update on Plesk server Linux

    Hello, I would like to know if I can do the automatic yum update on all my plesk servers in order to keep the servers totally up to date. Thank you a lot. Javier
  19. J

    Problem with Backup Manager

    I still get the following error message Error: FTP connection failed, please check your FTP settings. Repository error: Transport error: unable to list directory: Curl error: Access denied to remote resource I upgraded to the latests 11.5 #17, and I still cannot get any backups via FTP Thank...
  20. J

    Plesk updated to 11.5, still running MailEnable 5.10?

    I guess, you have to manually upgrade to Mail Enable 7.52. Myself I did upgrade to version 7.52 manually and before upgrading to 11.5, in both 11.09 and 11.5 Mail Enable 7.52 works fine. I believe that Plesk/parallels do not upgrade mail enable because some customers may like to use either...
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