• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    backup Manager Could not find password for account id '396'. Return empty password

    Hello, I'm speaking about a WINDOWS server, not a linux one, please I would request the steps to find and solve this problem thank you a lot Javier
  2. J

    How I ruined my server

    Hello, Well, it's a long story but I'll try to be precise with how I made my server stop working (could be a bug???) I created a domain (say mydomain.com) as the principal domain then I created several "alias" domains mydom1.com pointing to mydomain.com otherdom1.com pointing as well to...
  3. J

    backup Manager Could not find password for account id '396'. Return empty password

    Hello, I have a new problem with the 11.5.30 upgrade I had to totally remove/delete all my old 11.09 backups and leave the backup directory clean to start a new 11.5.30 fresh backup. However every time I try to make a fresh backup, I get the following error Details Creation date...
  4. J

    Personal FTP Repository Error - 11.5.30 Update #14

    I upgraded to version 11.5.30 and all my ftp backups are gone (not accesible) due to the same error, changing password, changing path, re-creating the path, nothing works same error as above, please be kind to fix this ASAP Thank you Javier
  5. J

    personal FTP repository Plesk 11.5.30 Windows

    Hello, A new problem with 11.5.30, happens that weekly I take a full backup thru ftp (build in ftp, personal repository) After I upgraded to 11.5 from 11.09 that was pretty stable, all this problems are happening. Now having the correct username/password/directory that worked on 11.09...
  6. J

    Backup Manager pmm-ras.exe stuck

    Hello, I "created" a new directory and pointed thru Plesk Reconfigurator (windows) to the new directory that is totally blank/new (a new folder) and I tried to enter (after restarting the panel, etc) and the problem continues, it's not posible to enter to the new directory nor to the old one...
  7. J

    Backup Manager pmm-ras.exe stuck

    Hello, I just upgraded to Parallels Plesk 11.5 on windows. After this upgrade I noticed that going to Backup manager, does not show all the backups that I had (daily backups) so I cannot neither remove, nor display, nor restore from an old backup (In fact does not show any at all) Also...
  8. J

    Panel Notifications and Email (550 Authentication is required for relay)

    exactly the samething is happening to my server, using horde, no way to use because of the authentication is required for relay message. Anyway to fix it soon? I'm having unhappy customers!!! Thank you a lot Javier
  9. J

    Plesk 500 Error On Admin login

    any chance to know how to fix the problem? I have exactly the same problem but there is no lead to know how to fix it. thank you a lot Javier
  10. J

    Migration error - transfer.result can not be opened

    When I try to migrate (as per parallels advise I upgraded both Migration manager in both servers) <?xml version="1.0" encoding="UTF-8"?> <execution-result-mixed status="error" log-location=""> <transfer status="error"> <message code="" severity="error" id="">...
  11. J

    Plesk 500 Error On Admin login

    Funny, Started happening to several persons at once. This is exactly what is happening to my server since yesterday with no aparent reason. I did not even do any windows update lately (just to blame windows :-) however my plesk installation is with automatic updates enabled so I...
  12. J

    Service Unavailable

    Hello, I'm already with the latest version 10.4.4 with the latest patches updated daily and suddenly I got this service unavailable with no aparent reason. I restarter the equipment ran RR reconfiguraton fromplesk with all checked and nothing.
  13. J

    Service Unavailable

    I'm getting exactly the same error, and cannot login to the panel any more "service unavailable" "http error 503" Windows 2008 server R2 Plesk 10.4.4 patched to the latest In application pools PleskControlPanel is stopped, (I try to start it but it's stoped again) I ran RR...
  14. J

    Which File system? ext3 or ext4???

    Hello, I had a lot of trouble when using ext 4 on parallels pro 10.3.5 now I'm setting up for testing a PLESK server but the provider automatically delivers the server on centos 6.2 totally updated AND formated on ext 4 the problem was with quotes that users on one domain were...
  15. J

    9.2 to 10.4.4 restore help

    Hello, I have a server running Plesk for windows 9.2 on a windows 2003 server. My hosting company told me that if anything happens, they will only be able to install windows 2008 server R2 64 bits and Plesk 10.4.4 So, is it posible to "restore" backups form 9.2 to 10.4.4? I backup to...
  16. J

    How to move customers between resellers

    I was wondering if with release of 10.4.4 now is possible to move domains and customers among resellers.
  17. J

    How to move customers between resellers

    Nop, seems like it was not solved yet Sorry
  18. J

    Downgrade

    Sorry, There is absolutely no way to "downgrade", if you want to, then you may have to format your server and do a full installation of 9.5. There is no way to instal 9.5 on top, since will not work either. There is no way to do Control panel -> applications uninstall, since the new...
  19. J

    Login Error 500 after upgrade from 9.5.3 to 10

    Any news on this issue? Please advise what to do or how to fix, mad customers is no good business.
  20. J

    Plesk 10.0.1 Windows Firewall Service Pack 2 status red!

    Same thing here "internet connection sharing" is in red disabled
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